Job Duck

• Assist with trial preparation and ongoing litigation support. • Maintain organized case files and legal documentation. • Coordinate and schedule mediations, depositions, and other case-related appointments. • File legal documents through court e-filing systems. • Help ensure deadlines and case milestones are met efficiently. • Communicate professionally with clients, courts, medical providers, and third parties. • Review and summarize medical records. • Prepare and draft legal documents, including complaints, motions, and discovery requests. • Support attorneys and paralegals throughout the personal injury litigation process. • Manage litigation-related administrative tasks.

• Send appointment confirmations and reminders to clients. • Communicate professionally with clients by phone and email. • Maintain organized client files, records, and legal documentation. • Support attorneys and team members with administrative and legal support tasks. • Handle client notifications, notices, and follow-up communications. • Monitor ongoing client matters and follow established follow-up procedures. • Maintain confidentiality of client and firm information at all times. • Schedule client consultations, appointments, and meetings. • Manage and maintain attorney and legal team calendars. • Update and manage information within the firm's CRM system. • Ensure accurate recordkeeping and timely completion of assigned tasks. • Assist with general office coordination and workflow management.

• Maintain confidentiality of client and firm information at all times. • Assist with general office coordination and workflow management. • Monitor ongoing client matters and follow established follow-up procedures. • Handle client notifications, notices, and follow-up communications. • Ensure accurate recordkeeping and timely completion of assigned tasks. • Support attorneys and team members with administrative and legal support tasks. • Update and manage information within the firm's CRM system. • Maintain organized client files, records, and legal documentation. • Manage and maintain attorney and legal team calendars. • Communicate professionally with clients by phone and email. • Send appointment confirmations and reminders to clients. • Schedule client consultations, appointments, and meetings.

Role Description We are seeking a highly creative and strategic Marketing Professional to take ownership of the firm's advertising and content strategy. This role is ideal for someone who thrives on transforming ideas into compelling marketing campaigns that generate results. You will play a key role in developing creative concepts, writing persuasive scripts, analyzing campaign performance, and continuously refining marketing strategies to maximize lead generation. As the role evolves, you will have the opportunity to expand your impact across broader marketing, branding, and social media initiatives while working closely with leadership to support the firm's long-term growth. Monthly Compensation: 1,245 to 1,350 USD - Develop creative concepts for digital advertising campaigns that align with the firm's marketing objectives. - Work independently while effectively managing multiple projects and deadlines. - Stay informed on emerging marketing trends, digital platforms, and best practices. - Assist in developing and executing broader content marketing initiatives as the role expands. - Collaborate with the videographer to ensure marketing messages are effectively translated into video content. - Analyze campaign performance and key performance indicators (KPIs) to identify opportunities for optimization. - Research industry trends, competitors, and successful marketing campaigns to generate innovative ideas. - Support social media content planning and creative direction. - Continuously test, refine, and optimize advertising strategies to improve lead generation and campaign performance. - Maintain consistency in brand messaging and tone across all marketing materials. - Recommend creative improvements based on campaign data, audience behavior, and market trends. - Write engaging and persuasive scripts for video advertisements, social media content, and other marketing initiatives. Qualifications - Proven experience in digital marketing, marketing strategy, or content marketing. - Strong copywriting and storytelling skills, particularly for video advertising and digital campaigns. - Experience developing creative marketing concepts from ideation through execution. - Ability to analyze campaign metrics and translate data into actionable recommendations. - Strong understanding of digital advertising platforms and performance marketing principles. - Excellent research, organizational, and communication skills. - Self-motivated, proactive, and comfortable working independently. - Creative thinker with strong attention to detail and problem-solving abilities. - Experience collaborating with creative teams, including video production, is highly preferred. - Familiarity with social media marketing and content strategy is a plus. Requirements - Schedule - Monday to Friday from 10:00 AM to 7:00 PM (Approx. 10:00 AM – 7:00 PM EST, flexible within 10:30–7:30 PM range) - Timezone: EST Required Skills - Digital Marketing - Marketing Strategy - Copywriting - Content Creation - Campaign Analysis - Social Media Marketing - Creative Thinking - Analytical Skills - Communication Skills - Attention to Detail - Organization - Problem Solving Languages - English - Spanish

• Conduct outbound calls and nurture prospects through the intake process. • Follow up with all leads promptly, persistently, and systematically. • Support advertising initiatives designed to increase brand awareness and generate qualified leads. • Manage direct email and direct mail campaigns to prospects, referral sources, and community contacts. • Monitor progress against outreach, conversion, database management, and communication KPIs. • Track lead activity, database growth, and outreach effectiveness. • Monitor and execute all follow-up and nurture campaigns according to established timelines. • Identify opportunities for community involvement, sponsorships, auctions, and outreach events. • Coordinate and manage speaking engagements, educational presentations, and webinars. • Establish and maintain relationships with referral partners, community organizations, and local contacts. • Build visibility and awareness of the firm's mission and services throughout the community. • Prepare weekly outreach activity reports. • Coordinate monthly membership newsletter distribution. • Conduct appointment reminder calls before scheduled meetings. • Ensure prospects receive secure client portal access and pre-meeting materials. • Maintain accurate and up-to-date prospect and lead records within the CRM. • Secure appointments and obtain required payment information when applicable. • Schedule 15-minute consultations and Life & Legacy Planning Sessions (LLPS).

• Serve as the primary point of contact for more than 100 active personal injury clients. • Drafting legal documents including Letters of Protection. • Use case management software (for example, Filevine, Clio, Mycase). • Collect, verify, and document required personal, medical, and insurance information. • Submit approved demand packages to insurance adjusters. • Verify accuracy of financial information, including medical costs, out-of-pocket expenses, and insurance payments. • Communicate with insurance adjusters regarding coverage, liability, and demand submissions. • Prepare complete demand packages for attorney review. • Adjust demand packages based on attorney direction and coverage limits. • Manage approximately 45–50 calls per week and 200+ emails/messages per week. • Conduct consistent follow-up outreach based on the stage of each case.

• Perform receptionist-style duties, including receiving calls from existing clients or third parties and transferring them to the appropriate department or team member. • Make outbound follow-up calls to qualified leads (no cold calling). • Gather complete and accurate information from callers and process client sign-ups. • Answer a high volume of inbound calls following a structured script. • Ensure timely and consistent follow-up to maximize successful signings. • Meet monthly KPIs related to call volume, follow-up activity, and completed sign-ups.

• Manage the full cycle of case support: client interaction, information gathering, drafting, and follow-up. • Manage calendars and schedule appointments. • Conduct legal research to support ongoing cases. • Draft legal documents including motions and case-related documentation. • Conduct outbound calls for follow-ups, updates, and clarifications. • Handle inbound calls from clients, often involving sensitive or emotional situations. • Support attorneys by taking ownership of delegated tasks within cases. • Perform general administrative tasks tied to case management. • Coordinate meetings and follow-ups with clients and attorneys. • Gather and organize client-provided information for case preparation. • Act as a key point of contact between clients and the legal team. • Guide clients through sensitive processes and extract necessary information.

Role Description This Marketing Program Assistant role supports marketing initiatives by assisting with projects, coordination, and creative tasks. The Marketing Assistant works closely with leadership and external partners to help execute campaigns and ongoing initiatives. This position contributes to sponsorships, design-related work, and collaboration with a marketing agency. Someone in this role is proactive, communicative, and comfortable juggling multiple priorities. It is well-suited for a team player who enjoys turning ideas into action and supporting strategic goals. - Help implement marketing projects directed by leadership - Support marketing initiatives and ongoing projects - Assist with sponsorship-related activities - Collaborate with a marketing agency on assigned tasks Monthly Compensation Range: from $1,245 USD to $1,350 USD Qualifications - Minimum of 1 year of experience in Marketing roles - Strong written and verbal communication skills - Creative thinking and problem-solving ability - Strong organizational and time management skills - Ability to collaborate with internal teams and external agencies - Responsiveness and transparency in work progress - Attention to detail across marketing tasks - Team-oriented and adaptable work style Requirements - Timezone: Eastern Standard Time - Work Schedule: Monday to Friday from 8:00 a.m. to 5:00 p.m. EST - Software and Tools: - Smokeball CRM - Microsoft Office or similar productivity tools Company Description For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

• Collaborate with attorneys and legal team members to ensure efficient case management. • Request, organize, and maintain medical records and supporting documentation. • Draft correspondence and legal support documents. • Support lien tracking and documentation processes. • Assist with case file management and document organization. • Follow up with clients, providers, insurance companies, and other parties as needed. • Provide administrative and legal support for pre litigation personal injury cases.