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Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.
SBA Relationship Liaison
Location
United States
Posted
38 days ago
Salary
0
Seniority
Mid Level
Job Description
SBA Relationship Liaison
Capital Bank, N.A.
Role Description The SBA Relationship Liaison is responsible for supporting a team of assigned SBA Lenders to manage customer experience and expectations. The role is responsible for ensuring that the team can effectively manage customer implementations, problem resolution, and customer service. Qualifications - Bachelor's degree in relevant field or equivalent work experience. - 5+ years’ experience with portfolios approximately $100M or greater. - Previous and successful experience in a Banking environment; branch, sales, or customer-facing roles. - Knowledge of banking terminology and products specifically related to SBA. - Prior experience with core banking systems, Fiserv and Abrigo preferred. Requirements - Problem-solving skills and the ability to identify, research, and resolve issues that arise with customers. - Strong written and oral communication skills. - Strong organizational skills with the ability to set priorities in a multi-task environment and meet deadlines. - Demonstrated proficiency with Microsoft Office. Benefits - Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more. - Company Contributions to your 401k - Regardless of your contribution. - Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! - Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities.
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