• Represent the PO at RSR sites, executing to an aggressive multi-site schedule • Serve as an RSR subject matter expert (SME) to the RSR program office project, implementation, and engineering leads • Lead final planning and site preparation, including development of site implementation plans and site visits as required • Provide onsite installation/construction consultation supporting implementation and disposition activities, including advising contractors on requirements based on design drawings and the statement of work (SOW) • Provide technical advice/input that will impact strategic client outputs • Lead, guide and manage group of technical staff

• Field service Engineer supporting all da Vinci® Surgical platforms • Analyze customer’s requirements to ensure effective system installation • Ability to autonomously manage and schedule both planned and unplanned appointments • Assess and determine follow up visits to ensure maximum system reliability • Use discretion and independent judgment when assessing the functionality of Intuitive Surgical products • Provide training for customer staff in troubleshooting and system management best practices • Develop rapport with hospital staff including surgeons, robotics coordinators, and MEs • Monitor metrics and customer feedback to ensure that work style aligns to the customer’s needs

• be the primary pre- and post-sales technical support contact for MPS key customers in the South Central, US Area • engage with key customers and secure design wins using MPS power products and services • define and share current and emerging customer power technical needs to improve the tactical and strategic product positioning • work closely with local sales team and product lines • contribute to MPS US Revenue growth through direct and in-direct technical activities • identify and win new business opportunities • develop solid technical understanding of power products and relevant solutions • share technical knowledge to build trust and confidence with customer power engineering team • provide frequent on-site technical support to customers • provide regular feedback to product lines and help define new products • gather potential market changes and competitors’ activities for MPS product strategy • act as local subject matter expert presenting MPS power products and technology to key customers.

• Provide remote support in France for the customer Mistral, with a combination of dedicated support and helpdesk support