• You will be going over reported content which will include; comments, chats, strong graphic images, videos and audio files. • Using moderation guidelines, it will be your decision if the user-generated content has broken the community policies or not. • You may also need to escalate harmful content to ensure continued protection of the users and brand. • Moderate in accordance with Social Element and client-specific guidelines • Reviewing content across multiple formats, including voice chat audio, videos, comments, etc. • Keep up to date with notifications of any new changes in the guidelines or our systems • Carry out moderation and training according to the times scheduled in the project schedule • Be resilient when reviewing content that may be unexpected, highly sensitive, intense or challenging • Escalate user-generated content that falls within the official escalation processes (eg child safety, bomb threats) • Inform Supervisors and/ or project management team of any technical or other issues with tools or content and providing feedback on any client issues

Role Description As the first Content Marketer at Pogo, you'll lead our B2B content function and own the voice of our enterprise business across every public-facing channel. You'll have a rare advantage: proprietary first-party data to draw from, and the freedom to figure out which channels matter and how to win them. - Lead Pogo's B2B content function - you decide what gets written and where it shows up - Turn Pogo's proprietary data into compelling long-form content - reports, studies, and deep dives - Produce excellent copy across formats: long-form articles, webinars, outbound email, paid ads, billboards, organic social - Own content strategy - decide which channels we invest in and why - Develop a deep understanding of our buyers and write to them - Use language to capture attention, create virality, and drive conversion Qualifications - Likely 3–6 years of B2B SaaS content experience at a tech company with a strong content program - Ability to produce excellent copy across lengths and formats - Strong understanding of how to use language to drive outcomes - capture attention, create virality, and convert - Ability to dig into data and find the story in it - Strong POV on how to run a content function - Experience working at a fast-growing startup with real ownership - Active use of AI tools in workflows Requirements - Bonus: Turning data into compelling macro consumer stories (leans on journalism) - Track record of writing publicly on social and growing an audience Benefits - Own the voice of a fast-growing B2B business - Work with uniquely rich proprietary data - Have real creative and strategic ownership - Experiment across formats and distribution - Help shape the content culture early Why you might not be excited about us - This is not a pure brand or editorial role; we care deeply about outcomes - There’s very little existing structure; you’ll be building systems, workflows, and strategy from scratch - We move quickly and iterate constantly - You’ll need to balance strategy with execution - We expect more than 9 to 5; raw hours make an impact at our current stage

• Conduct time-efficient full analysis of published events from article research and analysis through customization and dissemination of risk information • Creation of tailored supply chain risk alerts for our end customers • In-depth research of publicly available specific risk information • Reporting on required data improvements to maintain high quality of reporting • Occasional cooperation with other departments and international colleagues

• Content Development • Day-to-day content publishing and community management across Discord, Reddit, and Telegram. • Platform-native copywriting that fits each channel's voice and community norms • Asset adaptation and quick-turn content production using Canva, Adobe Express, or similar • Resize and adapt static assets from Instagram and Reddit for use across community platforms, ensuring all assets meet brand standards, including approved fonts, color usage, logo placement, and safe zone guidelines. • Performance tracking and monthly insights with proactive trend and opportunity calls • Direct participation in client meetings as a platform and community expert • Escalation of emerging issues, risks, and opportunities before they become problem. Reporting and Insights • Track and analyze content performance metrics and apply insights to inform future content decisions. • Deliver regular performance updates to internal stakeholders. • Identify and share at least one proactive engagement opportunity or trend recommendation per month. • Stakeholder and Team Collaboration • Participate in client-facing meetings and contribute recommendations and platform expertise. • Collaborate with creative teams on asset development and ensure all content is reviewed before publishing. • Stay current on platform updates, algorithm changes, and sports betting content trends; share knowledge with the broader team as needed.