Social Element

• As an Account Director, you will provide day-to-day management of an xxx account. • You will have fantastic communication and client management skills. • You’ll be able to inspire and lead your client portfolio to create best-in-class work, and have sound business acumen to find and develop new opportunities across your accounts. • You will be the day to day lead within your portfolio of clients, knowing their business strategy and objectives and be able to work with them strategically to get the best results. • You will have experience in social media marketing, and be able to draw on this expertise to guide your clients and the wider agency team to create the best social-first work for your client. • You have fantastic communication skills, you are able to confidently lead meetings with senior stakeholders, as well as manage up to the Head of Client Services to keep them up to date with the day to day running's of the account, and know when to add them to key meetings. • You have sound financial acumen, you will be confident managing large scopes, keeping forecast up to date, scoping out new projects and following internal finance processes to ensure Client Partner is aware of any changes on the account. • You will be confident working with Project Managers and Account Managers to deliver large projects - ensuring these are scoped and resourced correctly, keeping a close eye on overburn and delivery deadlines.

• Provide day-to-day management of an account • Inspire and lead client portfolio to create best-in-class work • Understand clients’ business strategy and objectives • Guide clients and agency team in social-first work • Confidently lead meetings with senior stakeholders • Manage large scopes maintaining updated forecasts • Work with Project Managers and Account Managers to deliver large projects • Review and provide feedback on work • Advocate for the client internally and keep agency team informed

• SEO optimization of Google Business Profiles for a globally recognized sportswear brand

• You will be going over reported content which will include; comments, chats, strong graphic images, videos and audio files. • Using moderation guidelines, it will be your decision if the user-generated content has broken the community policies or not. • You may also need to escalate harmful content to ensure continued protection of the users and brand. • This role involves regular exposure to user-reported content, which can include graphic imagery and offensive language. • Moderate in accordance with Social Element and client-specific guidelines • Reviewing content across multiple formats, including voice chat audio, videos, comments, etc. • Keep up to date with notifications of any new changes in the guidelines or our systems • Carry out moderation and training according to the times scheduled in the project schedule • Be resilient when reviewing content that may be unexpected, highly sensitive, intense or challenging • Escalate user-generated content that falls within the official escalation processes (eg child safety, bomb threats) • Inform Supervisors and/ or project management team of any technical or other issues with tools or content and providing feedback on any client issues

• moderate user-generated content according to community guidelines • review reported content such as comments, chats, images, and videos • escalate harmful content when necessary • collaborate with supervisors and team members on project schedules

• Moderate user-generated content according to community guidelines • Review reported content, including graphic images and offensive language • Escalate harmful content to ensure user protection • Keep up to date with moderation guidelines and community policies • Inform management of any technical issues or client-related feedback

• Moderating user-generated content to ensure compliance with community guidelines • Reviewing content across multiple formats including comments, chats, images, videos, and audio files • Escalating harmful content to ensure user protection • Keeping up to date with changes in guidelines • Carrying out moderation and training according to the project schedule • Informing supervisors of any issues with tools or content

• Review user-generated content according to community guidelines • Moderate comments, chats, images, videos, and audio content • Escalate harmful content as necessary • Keep up with moderation guidelines and new changes • Inform supervisors of technical issues with moderation tools

• Moderate user-generated content according to community guidelines • Review and make decisions on reported content including comments, images, and videos • Escalate harmful content as needed • Maintain awareness of guideline updates • Meet quality and quantity targets in moderation tasks • Provide feedback on technical issues and participate in training

• Write "net new" articles (averaging 1,500 words) based on a provided SEO content plan and brief. • Produce content that is accurate, engaging, and compliant in tone for the NZ English market. • Work from detailed SEO briefs provided by the client, including topic, target keywords, and meta title. • Produce accurate, engaging content regarding international money transfers and digital banking.