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Social Element

Earn your place and grow your brand with Social Currency™

Gaming Content Moderator

Content Marketing ManagerContent Marketing ManagerFull TimeRemoteSeniorTeam 201-500Since 2002H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

7 days ago

Salary

0

Seniority

Senior

EnglishCloud

Job Description

Gaming Content Moderator

Social Element

• You will be going over reported content which will include; comments, chats, strong graphic images, videos and audio files. • Using moderation guidelines, it will be your decision if the user-generated content has broken the community policies or not. • You may also need to escalate harmful content to ensure continued protection of the users and brand. • Moderate in accordance with Social Element and client-specific guidelines • Reviewing content across multiple formats, including voice chat audio, videos, comments, etc. • Keep up to date with notifications of any new changes in the guidelines or our systems • Carry out moderation and training according to the times scheduled in the project schedule • Be resilient when reviewing content that may be unexpected, highly sensitive, intense or challenging • Escalate user-generated content that falls within the official escalation processes (eg child safety, bomb threats) • Inform Supervisors and/ or project management team of any technical or other issues with tools or content and providing feedback on any client issues

Job Requirements

  • excellent English level as you’ll be moderating content in both languages
  • Can work accurately under time pressure within SLA driven workflows.
  • Background experience: either in moderation, community management or a gamer enthusiast who is familiar with the world of gaming, forums and platforms.
  • great understanding and knowledgeable in navigating different social platform (TikTok, Twitch, Discord, Facebook, Instagram, etc) to keep up to date with the latest gaming trends, events, followers, etc.
  • comfortable in using a variety of technologies, apps, online and cloud platforms.
  • you know how to manage your own time while working remotely e.g priorities, tasks, shifts, attend training, etc

Benefits

  • Flexible work arrangements
  • Professional development opportunities

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