• Execute day-to-day grant recommendation processing, ensuring entries are accurate, compliant, and completed on time • Conduct grantee due diligence to verify eligibility, including use of GuideStar, IRS Publication 78, and other research tools • Review and update electronic payment details for grantee organizations as requested • Assist with weekly grant approvals and grant letter processing in coordination with the team • Identify and escalate process issues and errors for timely resolution • Ensure all grant documentation is complete and accurately recorded in the DAF system • Provide processing support for special grant types, including international grants • Support grant payment processing and documentation in the DAF system, ensuring records are accurate and current • Respond to donor and advisor inquiries related to grant processing in a timely and professional manner • Handle additional research, special requests, and ad hoc duties as required

• Consultant lifecycle end to end. From the moment a placement is confirmed to the day a consultant exits, you own the experience. Onboarding, check-ins, contract renewals, offboarding all of it. • Multi-country compliance and EOR management. You'll personally manage our EOR provider relationships across active markets, including complex regions. Visa and right-to-work processes, payroll accuracy, country-specific compliance this is yours to own, not delegate. • Client operations. You're the primary point of contact when things need to be resolved. Client escalations, invoicing coordination alongside RevOps, PSA administration, vendor and IT management the infrastructure that keeps the business running. • Your team. You'll set the standard, run weekly 1:1s, develop each person, and build a team that performs under pressure. You earned this team now you develop it.

• Supporting the full lifecycle of vendor onboarding, contract administration, compliance tracking, and vendor performance management. • Managing budget tracking, forecasting support, invoice reconciliation, reporting visibility, and financial process optimization. • Maintaining audit-ready documentation, supporting compliance programs, and ensuring adherence to company policies and regulatory requirements. • Supporting operational systems, workflow improvements, automation opportunities, documentation development, and scalable process design.

• Support the ongoing development, implementation, and operation of Kraken’s IT General Control (“ITGC”) oversight and technology governance framework across regulated entities and core operational environments. • Partner with Product, Engineering, Data, Finance, Compliance, and operational teams to identify, assess, and manage risks arising from system, infrastructure, process, or data changes impacting regulatory or operational control environments. • Support the operation and continuous enhancement of governance processes relating to: - IT general controls; - technology change management; - operational resilience; - implementation readiness; - testing and validation; - and post-implementation oversight. • Assist in the development and maintenance of policies, procedures, workflows, standards, and governance documentation supporting operational risk management and technology governance activities. • Support the maintenance and refinement of critical systems inventories, regulatory-critical datasets, data dependencies, and associated governance artefacts. • Review and analyse the effectiveness of IT general controls, testing standards, implementation readiness controls, and post-implementation validation processes across operational and regulatory control environments. • Support the execution and review of post-implementation validation activities and assist in the investigation, escalation, and remediation of identified control issues, operational incidents, or reconciliation variances. • Assist in the development and operationalisation of workflow tooling, data governance controls, and technology-enabled oversight processes designed to support scalable governance and operational risk management. • Help develop and implement performance metrics supporting the monitoring, reporting, escalation, and management of technology and operational risks. • Work with second line of defence teams to support the development and maintenance of a consistent framework for identifying, measuring, mitigating, monitoring, and managing technology and operational risks. • Support the embedding of a strong risk culture across operational and technology functions, where effective risk management forms part of day-to-day decision making and operational processes. • Work with Internal Audit, Compliance, Risk, Finance, Engineering, Data, and external assurance providers to support periodic reviews of operational processes and IT general controls, including testing, validation, evidence gathering, and reporting activities. • Assist in the preparation of governance reporting, management information, committee materials, audit evidence, and regulatory submissions relating to technology governance and operational control frameworks. • Support liaison and co-ordination between Kraken’s regulated entities and Group functions in relation to technology change, operational dependencies, governance processes, audit activities, and remediation initiatives. • Support adherence to enterprise risk management frameworks and IT-related policies, standards, and procedures.