We empower the restaurant community to delight guests, do what they love, and thrive.
Principal HR Business Partner, R&D
Location
Massachusetts
Posted
11 days ago
Salary
$159K - $254K / year
Seniority
Lead
Job Description
Principal HR Business Partner, R&D
Toast
• Partner with R&D SVPs, VPs and senior directors to design and evolve org structures that scale; Serve as a trusted advisor during reorgs and structural changes, helping leaders navigate people impacts with care and clarity. • Lead org design initiatives end-to-end: from diagnosing root causes through to stakeholder alignment, change communication, and implementation. • Drive consistent, high-quality performance calibrations across Engineering, PM, and Design — building leader capability and ensuring fair, differentiated outcomes. • Champion a culture of clear expectations and candid feedback; help leaders understand what "raising the bar" looks like in practice. • Use engagement data, pulse surveys, and qualitative signals to surface org health risks and partner with leaders on action planning. • Serve as the R&D voice in the design and rollout of company-wide people programs — ensuring compensation cycles, leveling frameworks, and engagement initiatives land effectively. • Bring an analytical lens to your work — using data to shape decisions, measure outcomes, and tell a coherent story to senior stakeholders.
Job Requirements
- 8+ years of HR Business Partner experience, with at least 5 years supporting engineering, product, or design organizations.
- Demonstrated expertise in org design — you've led restructuring initiatives, not just supported them.
- Experience as a trusted partner to VP- and SVP-level leaders; you're known for your ability to influence and coach.
- Strong analytical skills — comfortable using AI tools and working with employee data, engagement metrics, and headcount models to shape recommendations.
- Excellent judgment: you know when to push, when to listen, and when to escalate.
- High EQ and the ability to build trust quickly across a diverse, technically-oriented workforce.
- Experience at a high-growth SaaS or fintech company.
- Experience supporting a globally distributed R&D org.
Benefits
- compensation cycles
- leveling frameworks
- engagement initiatives
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