Role Description O time de Revenue Operations tem a missão de desenhar, padronizar e escalar o motor de receita da Nuvemshop, conectando dados, processos e tecnologia ao dia a dia das operações de Sales, Marketing, Partnerships, Onboarding e Customer Success. Atuamos de forma transversal, apoiando a tomada de decisão, garantindo consistência operacional e viabilizando crescimento com escala. Nosso foco é transformar operações complexas em processos claros, mensuráveis e sustentáveis, com impacto direto em aquisição, expansão de GMV, retenção de clientes e eficiência dos times. Nesta posição, você fará parte de um time que está construindo e evoluindo a operação, em um contexto de crescimento acelerado, múltiplos países e desafios reais de escala. - Executar e suportar o ciclo de planejamento da operação, incluindo definições de metas, budget, forecast e regras de comissionamento; - Entregar análises de performance diagnósticas para apoiar decisões táticas e estratégicas; - Calcular, acompanhar e reportar métricas e unit economics (ex.: LTV, CAC, Churn, Payback) para rituais executivos (WBR/MBR/QBR); - Desenvolver modelagens de capacidade e análises financeiras para sustentar decisões de crescimento e priorização; - Estruturar, documentar e otimizar processos operacionais e de go-to-market, garantindo alinhamento entre funil, jornadas e regras de negócio; - Apoiar a operação e governança do CRM, incluindo dados, relatórios, dashboards e automações; - Atuar em parceria com stakeholders para identificar desvios de performance, gargalos operacionais e oportunidades de melhoria. Qualifications - Experiência prévia em Revenue Operations, Marketing Ops, Planejamento Comercial, Analytics, ou áreas correlatas; - Vivência em empresas de tecnologia/SaaS ou ambientes de alta complexidade operacional; - Experiência com ferramentas CRM (preferencialmente Hubspot); - Domínio avançado de Excel/Google Sheets para análise de dados e acompanhamento de KPIs; - Perfil analítico, com capacidade de execução, organização e visão de negócio; - Boa comunicação para estruturar problemas, sintetizar análises e interagir com stakeholders de diferentes níveis; - Visão estratégica e governança em IA para RevOps: capacidade em aplicar modelos preditivos de alto impacto (LTV, scoring, demand sensing) focando no retorno real de funil, garantindo critérios claros de auditabilidade, compliance e mitigação de vieses; - Mentalidade de aprendizado contínuo e experimentação: capacidade de usar senso crítico sobre dados e tendências globais de RevOps/AI para criar uma cultura de testes segura e elevar a barra estratégica do time. Requirements - Conhecimento em SQL; - Experiência com ferramentas de visualização de dados (Tableau, Power BI, Looker); - Vivência com ferramentas de automação no-code (Zapier, Make, n8n); - Espanhol e/ou inglês. Benefits - Plano de Saúde, Plano Odontológico e Seguro de Vida; - Flash Benefícios: Plataforma que reúne vale alimentação, vale refeição e outras categorias como educação, entretenimento, cultura, saúde, bem-estar, auxílio home office e muito mais; - Aulas de espanhol semanais gratuitas; - Totalpass: As melhores redes de parcerias para atividades físicas, mindfulness, terapia, nutrição e qualidade do sono, com diversos planos disponíveis; - Descontos nos cursos da Coderhouse; - Auxílio creche para crianças de até 5 anos; - Licença de família estendida para 21 dias corridos para pessoas não grávidas ou adotantes. A licença maternidade é de 4 meses e a licença parental de 21 dias. O benefício também vale para famílias que adotarem ou obtiverem a guarda judicial da criança e para casais homoafetivos; - Além das férias, temos uma semana de descanso para recarregar as energias no final/começo do ano; - Uma Nuvemshop gratuita para você ou pessoa próxima; - Somos #remotefirst - o que significa que damos prioridade ao trabalho remoto dentro do país de contratação, sempre que a função permitir; - E um ambiente de desafio contínuo, propósito e protagonismo — aqui você é livre para pensar grande e ter atitude gigante.

Role Description Are you an HR professional who thrives at the intersection of people, data, and systems? As a Lead HRIS and Operations Specialist with the Ripple Effect HR team, you will play a pivotal role in strengthening the systems and processes that power our employee lifecycle. Your work will directly impact data integrity, reporting accuracy, and operational efficiency across HR programs. You will lead HRIS configurations and process improvements while supporting core HR operations and ensuring compliance. - Leading HRIS configuration, maintenance, and enhancements (e.g., employee data, workflows, reporting structures) - Translating HR business needs into system workflows, requirements, and process improvements - Managing HRIS-related projects and coordinating across HR, IT, and business stakeholders - Ensuring accuracy, integrity, and compliance of HR data, reporting, and documentation - Analyzing HR data to support reporting, audits, and decision-making - Administering and supporting core HR operations (such as onboarding, employee lifecycle changes, and employee inquiries) with a systems-first approach ensuring all HR tasks are completed accurately and in accordance with established policies and relevant regulations - Delivering clear, professional HR communications and guidance to employees and managers on benefits, compensation, and policies, resolving issues promptly - Helping to address HR challenges, investigate issues, and recommend process improvements to enhance efficiency and employee experience - Building strong internal relationships through responsive HR support and representing the organization professionally to support employer branding Qualifications - Bachelor's degree - At least 4 years of relevant, professional experience, including a combination of HRIS/systems and HR Operations experience - Experience directly administering HR systems (e.g., HRIS, ATS, onboarding platforms) Requirements - Strong previous experience with HRIS administration, configuration, and data management - Experience translating business requirements into workflows, process improvements, or system solutions - Experience supporting HR operations across the employee lifecycle (onboarding, data changes, reporting) - Experience with data analysis, reporting, and data validation - Experience coordinating projects or workstreams across cross-functional teams - Solid foundational knowledge of core HR compliance areas (e.g., handling of confidential and protected information, EEO, FMLA protections, ACA, COBRA, etc.) - Strong attention to detail and demonstrated ability to execute instructions - Strong verbal and written communication skills, and an ability to provide clear guidance related to complex system- or HR-related topics - Intermediate experience with Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint Skills That Set You Apart - Previous experience with (and strong proficiency in) UKG Ready as an HRIS strongly preferred - Experience with process mapping, workflow automations, systems integration and HR analytics - Intermediate experience with AI tools, including their limitations and risks, and how they can be applied to support project management tasks Benefits - Competitive pay - Exceptional benefits - A range of programs that support your work/life balance and personalized preferences

Role Description We invite you to join our growing team! IntellaTriage Nurses enjoy the benefits of working from home, providing care, without the stress and expense of commuting each day! The Dispatch Nurse will support both the IntellaTriage nurses as well as the clients with scheduling visits based on priority needs. We are looking for an LPN, part-time working every other weekend 10am-7pm CST. What You’ll Do: - Manage encounters that require a nurse visit and placed in a workgroup by a triage nurse. - Prioritize workgroup encounters based upon acuity and utilize internal tools to identify the correct on-call staff member. - Place outbound calls to our customers on-call staff to arrange visits and relay the call information. Qualifications - MUST have or be willing to obtain a Compact LPN license. - MUST live in/work from a Compact US state. - Experience with end-of-life care is required. - Bilingual is a requirement, ability to speak, write, and read in English and Spanish proficiently. - Must have high-speed internet. - Must be tech-savvy, enjoy a fast-paced environment, and have keyboard competence. - Clear communicator. - Detail-oriented & reliable. - Comfortable using spreadsheets. - Able to multitask in a fast-paced role. Requirements - Part-time schedule: Work every other Saturday & Sunday 10a-7p CST. - All LPN's, once trained to their originally assigned team, are paid $19 per hour. - All nurses are eligible for a $1 shift differential for overnights and a $1 shift differential for weekends (Saturday & Sunday). - All part-time and full-time nurses accumulate PTO, based on the number of hours worked (per year). - All part-time and full-time nurses are eligible to participate in our 401(k) plan. - Full-time nurses may also participate in medical, dental, vision, and/or supplemental insurances. Benefits - Work from home, providing hospice care. - No more purchasing scrubs, expensive takeout, large gas bills, or extra wear-and-tear on your vehicle. - More time to spend with those you love.

• Manage and organize company documents, folders, and operational records • Maintain and administer systems including Microsoft Office, SharePoint, and Gusto • Monitor and manage operational inboxes and workflows • Take ownership of routine operational requests and administrative tasks • Coordinate employee onboarding and offboarding processes • Follow up with new hires and internal stakeholders to collect required information and documentation • Manage various company portals and administrative systems • Prioritize and route incoming requests appropriately • Track outstanding actions and ensure timely completion • Support process improvements and operational efficiencies where appropriate