Role Description The Business Analyst of AI & Automation is a key member of the technology and digital transformation team, serving as a strategic partner to business stakeholders, with responsibilities to identify, define, and prioritize opportunities for automation, AI-driven decisioning, and intelligent workflows across the enterprise. This role works at the intersection of business strategy, process optimization, data, and emerging technologies. The Business Analyst will translate business problems and operational inefficiencies into clear functional requirements and solution designs to be implemented across a variety of platforms, including: - Automation tools (RPA, workflow orchestration) - AI/ML solutions - Copilots/assistants - Analytics platforms - Integrated enterprise systems Success in this role requires: - Strong business acumen - Technical fluency (not platform-specific) - Excellent communication skills - The ability to influence across functions The ideal candidate can: - Translate ambiguity into recommended courses of action, solution frameworks, and implementation roadmaps - Guide stakeholders toward pragmatic automation and AI use cases - Ensure solutions deliver measurable business value while remaining scalable, governed, and ethically sound This role operates with a high degree of autonomy, regularly exercising discretion and independent judgment on significant matters. Qualifications - BA/BS in Information Systems, Computer Science, Business, Engineering, or equivalent experience - Proven experience as a Business Analyst supporting automation, AI, data-driven, or complex enterprise technology initiatives - Strong understanding of business processes, operating models, and how technology enables measurable outcomes - Demonstrated ability to balance strategic thinking with practical, execution-focused delivery - Comfortable working in environments with evolving requirements and emerging technologies - Highly self-motivated, adaptable, and capable of managing multiple initiatives simultaneously without sacrificing quality - Exceptional written and verbal communication skills across technical and non-technical audiences - Ability to advise and translate complex automation or AI concepts into actionable business recommendations at an executive level - Skilled at facilitating alignment among diverse stakeholders with competing priorities - Strong collaboration skills with product managers, architects, engineers, data teams, and external partners - Ability to decompose complex topics into consumable components that drive clarity and momentum Requirements - Elicit, analyze, and document business, functional, non-functional, and data requirements for automation and AI initiatives - Translate business needs into clear solution specifications for: - Process automation (RPA, workflow, orchestration) - AI-assisted workflows and decision support - Predictive, generative, or rules-based capabilities - Data ingestion, enrichment, and outputs - Develop epics, features, user stories, and acceptance criteria using agile methodologies - Provide strategic input to architects, engineers, data scientists, and vendors to ensure solutions meet business intent without unnecessary complexity - Assess and redesign business processes to ensure they are automation-ready before technology implementation - Identify change management needs, risks, and dependencies to minimize disruption to business operations - Support stakeholders in understanding how AI and automation will change roles, workflows, and decision-making - Oversee and provide guidance across multiple concurrent initiatives using agile, hybrid, or iterative delivery models - Direct and assess solution configuration, validation, and testing in collaboration with delivery teams - Lead User Acceptance Testing (UAT), ensuring outcomes align with documented business objectives - Assist with go-live readiness, training materials, and adoption plans - Collaborate with security, legal, compliance, and data teams to ensure AI and automation solutions comply with internal policies and external regulations - Ensure responsible AI practices, including transparency, bias awareness, and explainability where applicable - Define, establish, and track KPIs to measure automation and AI value realization post-implementation - Continuously identify opportunities to optimize or expand deployed solutions Benefits - Stay current with trends, best practices, and emerging capabilities in AI, automation, and intelligent workflow technologies - Evaluate new tools and approaches objectively, independent of vendor or platform bias - Proactively identify opportunities to improve existing automations and AI-driven processes Company Description TPx is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process. #LI-Remote Req: #26-0072

• Facilitation, mapping and proposal of solutions for business needs. • Collaborate in the analysis and documentation of the client's business needs, proposing business solutions that best meet them. • Assist the Product Owner in decomposing business needs by identifying system requirements generated/impacted as user stories to begin sprint execution. • Knowledge of software development. • Identify and map business needs in a practical and visual manner. • Represent business needs as maps, business requirements and user stories. • Master the concepts of business analysis and process, user-centered design and agile methods. • Possess facilitation skills and lead workshops using techniques such as: Design Thinking; Design Sprint; Business Model Canvas; UX Design; Lean Inception; BPM. • Knowledge of business analysis practices, MVP (Minimum Viable Product) and agile requirements. • Understand existing business processes, products and services and their rules with the objective of providing IT solutions when necessary. • Understand the needs of business managers and clients/users to propose solutions. • Knowledge of the following methods: SCRUM; Kanban; Lean IT. • Knowledge of IT tools and solutions to solve business problems, with the ability to identify IT services that can be reused across different business areas or stages of a business process.

• Manage Borealis implementation projects: • Assess and understand clients’ business objectives; • Identify and collect customer requirements, map their business processes • Identify the best solutions to integrate their business processes into the Boréalis software • Organize and conduct meetings and work sessions with clients: produce agendas, dispatch activities and monitor their progress, customize project documentation • Formalize project information in the various onboarding documents • Configure the software in accordance with the identified requirements • In case of imports, manipulate and organize data, prepare imports • Maintain project statuses, to reflect implementation status at all times, and keep managers and clients informed • Identify risks and issues around projects, implement mitigation solutions. • Identify and integrate innovative, solution-oriented approaches to: • Suggest sound workarounds tailored to client contexts to meet service levels agreed upon with clients; • Maintain implementation projects progress on budget and on time. • Develop and maintain a relationship of trust between customers and Boréalis; • Engage with clients on topics that will help Boréalis "grow its roots"; • Develop an in-depth understanding of Borealis over time; • Help develop and maintain a continuous improvement approach to everyday issues.

Role Description We are currently looking for a Business Analyst that will work closely with our Projects Director and the Account Directors. (S)He is responsible for the implementation of Borealis software for our clients. We are looking for people who: - Find creative problem-solving fulfilling and challenging - Are self-motivated and eager to learn - Thrive in a dynamic & collaborative environment and are comfortable with ambiguity - Have a clear, professional and informative communication style - Are interested in building technical skills and learning about SAAS, KPI’s and more - Are creative, organised and not scared to take some lead Responsibilities - Manage Borealis implementation projects: - Assess and understand clients’ business objectives - Identify and collect customer requirements, map their business processes - Identify the best solutions to integrate their business processes into the Boréalis software - Organize and conduct meetings and work sessions with clients: produce agendas, dispatch activities and monitor their progress, customize project documentation - Formalize project information in the various onboarding documents - Configure the software in accordance with the identified requirements - In case of imports, manipulate and organize data, prepare imports - Maintain project statuses, to reflect implementation status at all times, and keep managers and clients informed - Identify risks and issues around projects, implement mitigation solutions - Identify and integrate innovative, solution-oriented approaches to: - Suggest sound workarounds tailored to client contexts to meet service levels agreed upon with clients - Maintain implementation projects progress on budget and on time - Develop and maintain a relationship of trust between customers and Boréalis - Engage with clients on topics that will help Boréalis "grow its roots" - Develop an in-depth understanding of Borealis over time - Help develop and maintain a continuous improvement approach to everyday issues Qualifications - Diploma in IT, Communication, Management or Administration - Experience of at least 3 years in a relevant area - Good understanding of corporate social responsibility challenges is a plus - Experience in Project and/or Account management, if possible with large corporations - International experience or Mining / Oil/Gas experience or SAAS experience will be considered as an asset - Fluent in English - Very good communication skills, client-oriented profile - Adaptable: available to work atypical working hours, ready to work with foreign languages teams