• Review business and technical requirements, providing actionable feedback to ensure clarity, completeness, and testability. • Develop and maintain test plans, test cases, test data, and documentation aligned with real-world business scenarios. • Execute functional, integration, and regression testing across OnBase workflows and integrated SaaS platforms. • Validate end-to-end business processes, including document management, workflow routing, and system-to-system data exchanges. • Perform integration testing across enterprise platforms such as PeopleSoft, Salesforce, DocuSign, and other third-party systems. • Partner closely with business stakeholders to understand workflows, provide testing support, and ensure solutions align with real-world business needs. • Create, coordinate, and track User Acceptance Testing (UAT), ensuring effective execution and business validation. • Conduct system demos and walkthroughs to support stakeholder understanding and solution acceptance. • Identify, document, track, and validate defects using tools such as Azure DevOps or Jira, ensuring timely resolution. • Validate data integrity, reconciliation, and accuracy across systems, including transaction and document flows. • Collaborate with developers, business analysts, QA leads, and platform teams to ensure alignment with quality standards and delivery timelines. • Participate in Agile/Scrum ceremonies and contribute to the continuous improvement of QA processes and methodologies. • Manage and support testing across multiple concurrent projects and priorities. • Build subject matter expertise (SME) in OnBase workflows, integrations, and associated business processes. • Demonstrate a solution-oriented mindset, independently analyzing issues, identifying root causes, and driving resolution with minimal guidance. • Apply strong communication skills to clearly articulate testing outcomes to both technical and non-technical stakeholders.

• Garantir a qualidade de aplicações e plataformas digitais • Planejar, elaborar e executar cenários e casos de teste • Realizar testes funcionais, regressivos, integrados e exploratórios • Executar testes de APIs utilizando ferramentas específicas • Validar integrações entre sistemas e serviços • Realizar testes End-to-End (E2E) em plataformas web • Desenvolver e manter testes automatizados • Apoiar na validação de requisitos funcionais e técnicos • Identificar, registrar e acompanhar defeitos até sua resolução • Participar de cerimônias ágeis e colaborar com equipes multidisciplinares • Elaborar documentação técnica e evidências de testes executados • Apoiar iniciativas voltadas à qualidade, segurança e melhoria contínua dos processos de testes

• Keep engineering projects organized and moving: track what's in flight, flag what's blocked, and help the team stay clear on what's next • Own quality: test what we build, use AI to automate the repetitive parts, and write Capybara tests where they're worth it • Run the bug pipeline: reproduce issues, prioritize them, route them to the right engineer, and confirm the fix • Be the day-to-day connection between the engineers, the product team, and the internal teams who use our tools • Work with us to determine when adding process or rituals might be useful, but being thoughtful about the cost and friction • Report on status so the team and leadership know where things stand

Role Description Concentrix is looking for an experienced QA Tester with 5+ years of experience in API and integration testing, preferably in the healthcare interoperability space. - Execute testing for interoperability solutions including CRD, DTR, PAS, Member Access, and Payer-to-Payer APIs. - Validate APIs against business rules, CMS regulations, and Da Vinci IG requirements. - Perform API testing using VS Code with Copilot and other QA tools. - Create and execute test cases, test data, and test scenarios for FHIR-based integrations. - Identify, log, and track defects, and support resolution with development teams. - Assist in validating data mappings and integration workflows. Qualifications - Basic to intermediate understanding of API testing (REST, JSON). - Experience with VS Code or similar tools for testing. - Strong analytical and problem-solving skills. Requirements - Knowledge of CRD, DTR, PAS, or CMS interoperability rules (preferred). - Exposure to AI-assisted tools (e.g., GitHub Copilot) (preferred). - Basic understanding of Azure or cloud-based applications (preferred). - Familiarity with HL7 FHIR concepts and healthcare data exchange (nice to have). - Exposure to healthcare payer domains (claims, prior authorization, eligibility) (nice to have). Benefits - Medical, dental, and vision insurance. - Comprehensive employee assistance program. - 401(k) retirement plan. - Paid time off and holidays.