J.D. Power

Role Description The Director, Brand Licensing Sales is a senior individual contributor responsible for driving revenue growth across JD Power’s Brand Licensing portfolio, including awards licensing, performance reports, certifications, hardware, and emerging solutions. This role is focused on high-velocity, event-driven sales execution, monetizing JD Power study results and award recognition across a portfolio of high-propensity accounts. The seller will maximize revenue through bundling, cross-sell, and attach rate optimization, while also helping introduce and scale new licensing offerings. This position is suited for experienced, self-directed sellers who excel in fast-paced, high-activity environments, can manage large pipelines with discipline, and are effective at converting demand signals into revenue quickly while contributing market insight to the broader organization. The Impact You Will Have in This Role As a Director, Brand Licensing Sales, you will play a critical role in transforming Brand Licensing into a modern, multi-product commercial growth engine. Your ability to act quickly on study releases, package solutions effectively, and maximize revenue per client will directly impact bookings, product adoption, and overall monetization of JD Power’s industry-leading benchmarks and awards. What You’ll Be Doing in This Role - Event-Driven Sales & Revenue Execution - Own and execute revenue generation tied to study releases and award announcements. - Rapidly engage high-propensity accounts and convert demand into revenue with urgency. - Manage a high-volume pipeline with strong conversion discipline and consistent follow-through. - Represent JD Power in client conversations focused on activating and monetizing awards and recognition. - Account Growth & Revenue Expansion - Expand a portfolio of existing Brand Licensing accounts. - Build and maintain relationships with marketing, brand, and CX leaders (VP to C-level). - Develop client strategies that align JD Power recognition with marketing and growth objectives. - Identify and advance cross-sell, upsell, and expansion opportunities across the full product suite. - Commercialization & Solution Selling - Sell across the full Brand Licensing portfolio: - Awards licensing - Performance reports - Hardware (trophies, pins, etc.) - Certifications - Build compelling bundles and packages that increase deal size and customer value. - Drive attach rates and multi-product adoption within each account. - Support the introduction and scaling of new licensing solutions and offerings. - Bookings & Pipeline Management - Achieve or exceed assigned bookings targets. - Maintain a robust, accurate, and well-qualified pipeline across a large number of opportunities. - Forecast revenue reliably and manage deal progression with discipline and speed. - Lead pricing, packaging, and contract negotiation efforts. - Partner with Customer Success and study Salespeople to deliver long-term account growth. - Cross Functional Engagement & Market Insight - Partner with Customer Solutions, Customer Success, Product, and Marketing teams to advance opportunities. - Provide real-time feedback on client demand, pricing, packaging, and product gaps. - Support development of executive-level proposals and value narratives focused on ROI of brand recognition. - Stay informed on industry trends, competitive positioning, and marketing use of third-party validation and awards. - Metrics & Measures of Success - Achievement of individual bookings targets. - Pipeline size, velocity, and conversion rates. - Revenue per study release / event cycle. - Attach rates and multi-product penetration. - Expansion within existing accounts and overall account value growth. - Effectiveness of pipeline management and execution discipline. Qualifications - Bachelor’s degree required. - 6–10+ years of B2B sales experience in: - SaaS, data, analytics, or insights - Media, advertising, marketing solutions, or accolade/content licensing - Proven success in high-activity, high-velocity sales environments. - Track record of exceeding quota and driving upsell and cross-sell growth. - Strong executive-level communication and negotiation skills. - Demonstrated ability to manage large pipelines and multiple concurrent opportunities. - Experience selling multi-product or bundled solutions is strongly preferred. - High degree of accountability, organization, and sales discipline. Benefits - Starting salary range of $130,000 - $160,000 USD per year. - Pay determined by relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Company Description - Our mission in the market we serve is clear: To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. - We POWER Our Customer's Success. - We are Innovative, Collaborative and Grounded in Data. - We Make Things Easy. - We Get It Done. - We Start with Trust & Prove it Everyday.

Role Description We’re seeking a strategic and analytical leader to drive sustainable growth by delivering automotive data solutions that create measurable customer value and strengthen long-term client relationships. Champion excellence in solution delivery, partner across the business to accelerate revenue and retention, and elevate our market influence through expertise, innovation, and strategic engagement. As the Director Auto Finance Solutions, you will play a pivotal role in informing JD Power’s strategic direction. Your insights will directly influence our growth strategy, product development, marketing positioning, and sales enablement. By embedding product knowledge and competitive intelligence into core business processes, you’ll help sharpen our market edge and accelerate innovation. What You’ll Be Doing in This Role: - Supporting the Customer Success team in achieving the gross retention goals by: - Meeting SLAs by customer segmentation level for Solution Delivery across our 600+ hundred accounts - Ensuring that we add value to our solutions each year to support annual pricing - Addressing any solution related drivers of attrition - Supporting the Sales team in achieving the new business goals by: - Helping them to identify cross-sell/up-sell opportunities - Helping them identify white space opportunities for selling-in existing products – especially true for the automotive data products - Developing new solutions that can be sold into existing accounts and enable us to add new clients - Working with the Marketing team to help achieve our financial goals by: - Ensuring we have a 12-month campaign plan that supports both our gross retention and new business goals - Developing content for regular communication with our customer communities - Ensuring that our solutions are properly represented on the J.D. Power website - Working with the PR team to develop press releases and content for media outreach - Working with the Product team to help achieve our financial goals by: - Supporting New Product Development and Product enhancements - Articulating client needs for new solutions - Identifying competitive challenges and opportunities Qualifications - Bachelor’s Degree, Master’s Degree preferred - Extensive automotive finance experience industry preferred - Background in automotive finance operations preferred - Strong understanding of Used Vehicle Values and Residual values preferred - Strong analytical, strategic thinking, and communication skills - Proven ability to influence and collaborate across business units - Comfortable navigating ambiguity and driving clarity in fast-paced environments Requirements This position has a starting salary range of $140,000 - $160,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Company Description Our mission in the market we serve is clear: To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. - We POWER Our Customer's Success - We are Innovative, Collaborative and Grounded in Data - We Make Things Easy - We Get It Done - We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and uses resources located throughout the world. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf. To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

Role Description Our EV Volumes (EVV) Content team is responsible for the research, procurement, collection, analysis and presentation of our EV data and the updates to our vast database. The Analyst is supporting the ongoing collection, maintenance, and quality control of relevant global EV data using our proprietary systems and databases. The Data Analyst works closely with the Data Managers to carry out the activities necessary to deliver the data used by our customer. - Manage the current sources of data, ensuring the timely receipt of data deliveries. - Transform the data into a consistent format, capturing it within our databases in a timely manner to meet publication deadlines. - Verify the accuracy of reports and assist in correcting any inaccuracies in the data. - Analyse, understand, communicate and support the resolution of data-related issues as they arise. - Finalize and deliver datasets, ensuring the highest standards of data integrity. - Guarantee all publication deadlines are met through quality control and efficient data processing. - Develop and automate data production processes using additional tools. - Create scripts to improve data collection, quality assurance and processing efficiency. - Conduct market research and analysis on all EV related topics, e.g. worldwide electrification trends, OEM and cell-supplier plans and future models. - Support the documentation & improvement of content processes at EVV. - Cooperate in quality checking the data to ensure the highest integrity and data standards are met, identifying and correcting errors prior to publication. - Support and train new colleagues in EVV data production processes. - Support on projects or assist with other activities, as needed by the Senior Managers or Executive Management team. Qualifications - University degree in Business Administration, Engineering, Economics, Statistics/Mathematics, or an equivalent qualification, or relevant professional experience. - Strong technical capabilities, including advanced Excel skills (formulas, pivot tables, Power Query and macros). - Advanced Python for data cleaning, automation and scripting. - Intermediate to advanced knowledge of SQL or database querying. - Experience with BI tools such as Tableau at an intermediate level. - Solid understanding of the automotive industry, particularly EV market developments. - Strong analytical and problem-solving skills. - Highly numerate mindset with the ability to interpret complex datasets and translate them into clear, actionable insights. - Excellent organisational and time management skills. - Fluency in English (written and spoken) with strong communication skills. - Detail-oriented, highly accurate, proactive, self-motivated, and driven by a continuous improvement mindset. - Objective and data-driven individual, a collaborative team player, demonstrating high integrity and professional standards. - Adaptable and solution-oriented. Benefits - To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. Company Description - We POWER Our Customer's Success. - We are Innovative, Collaborative and Grounded in Data. - We Make Things Easy. - We Get It Done. - We Start with Trust & Prove it Everyday.

Role Description As part of the Valuation Services division of JD Power, you will work to understand what features drive a vehicle's price and predict future values. Our data science team is accountable for every data point we output and provides industry-leading, accurate, transparent analytics. We are looking for a Data Scientist who will be free to utilize the latest technologies to solve challenging problems, create innovative machine learning processes from the ground up, deploy them into production on our AWS server, and develop the tools for monitoring them. We are a mature and tight-knit data science team looking to add another top-shelf team member ready to make a difference in the automotive industry. Join us! Impact You Will Have in This Role - Every new data product we output will solve a problem in the auto industry. - Every Data Scientist will build models that go into production and directly impact our core products. What You’ll Be Doing in This Role - Daily immersion in automotive industry data. - Involved in strategic planning and decision-making for data science initiatives. - Independently create decks to make highly technical predictions relatable to the automotive industry. - Documentation of machine learning processes. - Deep expertise in advanced feature engineering and AI/ML model building. - Expert in SQL, Python/R, Advanced Excel, AWS SageMaker, Palantir Data Science Integrations, or other Machine Learning frameworks. - Collaborate closely with technology and engineering teams to improve existing processes and build out new ones. - Work with the product team to develop the analytics that will power new products. - Leads PI (Program Increment) planning for activities to be conducted in the next quarter, with limited supervision, for major developmental modules or projects. - Create visual reports in Tableau for internal and external clients that summarize findings. - Team environment that encourages the sharing of ideas to build the best predictive algorithms. - Ad-hoc data analysis and reporting. Qualifications - Ability to communicate technical processes to a lay audience. - Presentation experience. - Curiosity and passion for solving problems with data. - 8+ years of professional experience working with large datasets. - 8+ years of professional experience with statistical programming software (Spark, Python preferred). - 8+ years of professional experience with database software (RedShift, Hive, SQL, MYSQL). - Master’s Degree in Statistics, Data Science, Economics, or a related field. Nice to Have - Experience with automotive market data. - Professional expertise deploying cloud-based ML Ops systems. - Experience working with AWS tools (Sagemaker, Glue, Batch, Lambda…). - Some shareable examples of data visualizations you have created. - Experience deploying machine learning models into production with an API. - PhD in Statistics, Data Science, Economics, or related field. Salary This position has a starting salary range of $130K - $150K CAD / $155K - $195K USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Our Values - We POWER Our Customer’s Success. - We are Innovative, Collaborative and Grounded in Data. - We Make Things Easy. - We Get It Done. - We Start with Trust & Prove it Everyday.

Role Description JD Power is seeking an Analyst, Revenue Operations to serve as the analytical foundation of our Revenue Operations organization. This is a high-visibility, high-impact role for an analytically rigorous professional who is energized by turning complex, messy data into clean insights that drive decisions at the executive level. This role sits within the Revenue Operations organization and serves the entire RevOps function — including GTM Strategy & Planning, Commercial Operations, and Process & Enablement Operations. As the analytical engine of the RevOps team, you will build and maintain the reporting infrastructure, pipeline and retention dashboards, and data analyses that give the VP of Revenue Operations, and GTM leadership the visibility they need to make fast, confident decisions. You will own the design, build, and maintenance of the reporting across: - Pipeline health - Forecast accuracy - Renewal and retention performance - Sales productivity - GTM KPIs This role is a strong fit for an analytically minded professional who is curious about how revenue businesses work, takes pride in data accuracy, communicates findings with clarity, and is looking to grow into a senior RevOps or GTM analytics role at a data-driven company. What You’ll Do - Build and maintain the forecast accuracy tracking model — capturing submitted forecast vs. actual closed-won by segment, product, rep cohort, and period. - Produce regular accuracy reports with root-cause analysis and historical pattern analysis to identify where accuracy breaks down. - Build and maintain the forecasting input quality dashboard: tracking forecast submission completeness, required field adherence, and category distribution by segment and rep. - Support the KPI reporting deliverables for the CS Operations function, including Product Penetration, Market Basket, Customer 360, and At-Risk reporting. - Build and maintain health score distribution reporting and CSM productivity metrics. - Build and maintain sales productivity reporting: quota attainment by segment and rep tenure, ramp curves, win rates by segment and deal size, average sales cycle, average contract value, and pipeline-to-close conversion by stage. - Support capacity and coverage model maintenance — providing headcount, ramp, and productivity data inputs. - Partner with RevOps systems and data teams to identify and escalate data quality issues. - Support board and executive reporting packages by assembling data and building supporting analyses. - Support annual planning and quota-setting by providing historical performance data and productivity benchmarks. Qualifications - 2–4 years of experience in Revenue Operations, Sales Operations, Business Analytics, or a closely related analytical role within a B2B SaaS or data-driven organization. - Hands-on experience building Salesforce reports and dashboards. - Experience with at least one BI tool (Tableau, Looker, Power BI, or equivalent). - Demonstrated track record building accurate, well-documented analytical deliverables under recurring time pressure. - Exposure to core B2B SaaS revenue metrics and the ability to explain them clearly. Requirements - Advanced Excel and/or Google Sheets: comfortable building multi-tab models, pivot analyses, cohort tables, and scenario comparisons. - Salesforce reporting proficiency: able to build reports and dashboards from Salesforce objects independently. - BI tool proficiency: able to build clean, stakeholder-ready dashboards. - Data accuracy obsession: you check your own work and document your methodology. - Clear written communicator: able to annotate analysis with plain-English insights. - Highly organized and reliable: you manage a recurring reporting calendar and meet deadlines consistently. - Curious and self-directed: you ask why numbers look the way they do and follow threads that seem off. Nice to Have - Experience with SQL or similar query languages for direct data extraction. - Familiarity with CS platform reporting (Gainsight, Totango, or ChurnZero). - Exposure to revenue forecasting or pipeline intelligence platforms. - Experience supporting board-level or executive reporting preparation in a B2B SaaS environment. - Basic understanding of SaaS revenue recognition concepts. Benefits - This position has a starting salary range of $115K - $124K USD per year. Company Description Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. - We POWER Our Customer's Success - We are Innovative, Collaborative and Grounded in Data - We Make Things Easy - We Get It Done - We Start with Trust & Prove it Everyday

Role Description JD Power is hiring the first dedicated leader of our AI Enablement Hub. JD Power has been investing in AI for some time, and the next stage of that work is to formalize the function, set the standards, and accelerate adoption across the enterprise. The person we hire will personally drive the technical decisions, prototypes, and tooling that shape how the company adopts AI at scale. - Personally evaluate, prototype with, and drive decisions on the AI tools and platforms we adopt across the enterprise. - Build the internal tools, dashboards, prototypes, and reference implementations that show what good AI adoption looks like in practice. - Set and run the AI adoption strategy across the enterprise, including metrics, milestones, and reporting cadence. - Formalize and operate the AI Enablement Hub as a cross-functional capability. - Build and lead a distributed Champions network embedded in business units. - Chair the AI Steering Committee and act as the senior point of coordination across various departments. - Define and operationalize the JD Power AI governance framework. - Partner with HR on AI skills, role evolution, and workforce implications of AI productivity gains. - Build the business cases for AI investments and own value delivery across the portfolio. - Communicate AI strategy to internal and external audiences in plain business language. The role demands strong prioritization and a willingness to operate at pace. We are hiring someone who can come in, decide what gets done first, push the right work through the Champions network and engineering partners, and deliver real AI impact while the structure is being formalized. Qualifications - IC readiness: The role is an individual contributor seat with executive sponsorship. - Workforce enablement and cultural change: Demonstrated experience driving adoption of new technology. - Governance, responsible AI, and enterprise data: Working knowledge of responsible-AI practices. - Enterprise scale and cross-functional influence: Operating across business and technical functions. - A relevant degree is a plus, not a requirement. Requirements - Ability to influence and collaborate across business and technical teams without direct authority. - Strong communication skills, comfortable presenting to executive leadership. - Experience driving technology adoption and organizational change at scale. - Experience in data-intensive or research-driven environments. - Familiarity with governance, risk, compliance, or responsible AI frameworks. - Understanding data privacy regulations and enterprise AI platforms such as Microsoft Copilot, Gemini Enterprise, Claude, or ChatGPT Enterprise (preferred). Benefits - Starting salary range of $240,000.00 - $260,000.00 CAD/USD per year. Company Description Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. - We POWER Our Customer's Success - We are Innovative, Collaborative and Grounded in Data - We Make Things Easy - We Get It Done - We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Role Description Car To Market (CTM) is a standardised consulting study that helps OEMs improve residual value at vehicle launch. In this senior role, you lead the residual value workstream on complex, multi-country projects. The role will be responsible for owning residual value forecasting for major European markets within CTM studies, reconciling forecasts with market observations across countries, and coordinating analysts working on multi-country projects to ensure smooth delivery. The successful candidate will also: - Present and explain results to customers and external stakeholders. - Attend vehicle launch events. - Support the continuous improvement of methodologies. - Contribute to thought leadership through reports and market publications. Qualifications - Proven track record in residual value analytics. - Strong knowledge of European used-car markets. - Experience leading projects and working with multiple stakeholders. - Excellent English communication skills. - Strong interpersonal abilities. - Proactive mindset. - Holding a European driving licence. - Willingness to travel when required. Requirements - Relevant skills, education, qualifications, and experience. - Performance, business or organizational needs, and geographic location will be considered in pay determination. Benefits - JD Power is committed to employing a diverse workforce. - Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Role Description Car To Market (CTM) is a standardised consulting study that helps OEMs improve residual value at vehicle launch. Residual Value (RV) is at the core of many commercial decisions, and this role strengthens the analytical foundation behind those decisions. At JD Power Europe, Professional Services uses deep expertise and market-leading data to deliver high-impact consulting beyond classic residual value analytics. What You’ll Be Doing in This Role: - Analysing historic and current RV trends and creating RV forecasts for major European markets. - Aligning forecasts with market observations from local experts. - Building insights and statistical models using R, Python or similar tools. - Creating and maintaining Tableau dashboards and client-ready visualisations. - Presenting results to customers and supporting vehicle launch activities. - Improving processes through automation and data-driven solutions. Qualifications - Degree in data science, statistics, economics, business or a similar field. - Strong understanding of European automotive and residual value dynamics. - Experience with R/Python, Tableau, and data management. - Proactive and well-organised. - Comfortable explaining complex analysis in a clear and effective way. Requirements - Employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Company Description Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. - We POWER Our Customer's Success - We are Innovative, Collaborative and Grounded in Data - We Make Things Easy - We Get It Done - We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

Role Description This role is responsible for maximizing customer value, retention, and growth through proactive partnership and structured tiered service delivery for their assigned customers. The Senior Director – Customer Success is responsible for leading a new customer success team within a defined industry vertical or product portfolio. This is a senior customer success leadership role focused on team performance, execution rigor, and talent development, with full accountability for team results. This role requires a highly effective people leader who can coordinate complex renewal and servicing activities, coach at scale, and ensure disciplined execution across a diverse group of customer success managers. The Director/Senior Director partners closely with peers across Sales, Product, Customer Solutions, and Marketing to drive consistent revenue outcomes and long‑term customer value. The Impact You Will Have in This Role As a Senior Director, you will directly influence the growth, predictability, and professionalism of the FSAAS customer success organization. Your leadership will shape how customer success managers prioritize renewals, develop and service customer relationships, manage their renewal pipeline, and engage customers. You will create clarity for your team, elevate renewals capability, and ensure JD Power shows up with consistency and credibility in the market. What You’ll Be Doing in This Role - Sales Leadership & Team Performance - Own renewals bookings performance for your industry or product scope through effective team leadership. - Translate customer success strategy into clear priorities, tiered servicing focus, and execution plans. - Ensure disciplined pipeline management, deal hygiene, and forecast accuracy across the team. - Review and inspect performance regularly, quickly addressing gaps and risks. - Sales Management & Coaching - Lead, coach, and develop team members across experience levels. - Establish consistent expectations for renewals process adherence, account planning, and customer servicing/account management. - Provide hands‑on coaching for complex renewals, strategic accounts, and high‑impact negotiations. - Build management capability across your leadership bench and prepare future leaders. - Operating Rhythm & Coordination - Orchestrate team activity across multiple segments, products, and customer types. - Ensure effective coordination among customer success managers, specialists, Customer Solutions, and product management. - Drive adoption of enterprise customer success tools, methodologies, and operating cadences. - Identify system‑level blockers and partner cross‑functionally to resolve them. - Enterprise & Executive Engagement - Serve as an escalation point and executive presence for strategic deals and customer issues. - Participate in high‑value customer meetings and executive briefings. - Reinforce JD Power’s value proposition and partnership mindset with senior customer stakeholders. Metrics & Measures of Success - Achievement of renewals booking targets. - Gross retention, net retention, annual recurring revenue, customer health, and adoption metrics. - Pipeline strength, renewal rates, and forecast accuracy. - Renewals execution, consistency and operating rigor. - Development, retention, and readiness of customer success managers talent. - Effective collaboration across commercial and delivery teams. Qualifications - Bachelor’s Degree, Master’s degree preferred. - 7-10+ years of customer success experience with significant people leadership responsibility. - Proven success managing and scaling complex B2B customer success teams. - Strong coaching skills with the ability to influence without direct renewals responsibility. - Experience in data, analytics, SaaS, research, or advisory‑based businesses. - Executive presence and strong cross‑functional leadership capability. - Experience with Salesforce (or equivalent) CRM platform(s). Company Mission Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. Our Values - We POWER Our Customer's Success - We are Innovative, Collaborative and Grounded in Data - We Make Things Easy - We Get It Done - We Start with Trust & Prove it Everyday

Role Description The Digital Dealer Major Group & Publics Coordinator supports the execution and coordination of SmartDigital programs across large dealer groups and public automotive retail organizations. This role is responsible for assisting with day-to-day program management, data tracking, and operational support to ensure consistent delivery of digital initiatives across multiple rooftops. Working closely with the Major Groups & Publics Advisor, you will help maintain program accuracy, support performance monitoring, and contribute to the successful rollout and adoption of OEM digital strategies. This is an ideal role for someone beginning their career in automotive digital marketing or account support, with strong opportunities for growth into more strategic responsibilities. This is a full-time remote position with a flexible schedule and up to 25% travel requirements. The Impact You Will Have in This Role: You will help ensure the seamless execution of SmartDigital programs by maintaining data accuracy, supporting reporting, and enabling consistent implementation across dealer group operations—creating a strong operational foundation for digital success. What You’ll Be Doing in This Role: - Support the Major Groups & Publics Advisor in day-to-day management of dealer group accounts. - Assist with onboarding and coordination of SmartDigital programs across multiple rooftops. - Compile and maintain performance reports across websites, SEO, SEM, social media, and CRM tools. - Track key performance metrics and flag trends, anomalies, or gaps for further analysis. - Help ensure accuracy and consistency of program data, documentation, and deliverables. - Coordinate internal workflows, including task tracking, follow-ups, and meeting preparation. - Support client communications by preparing materials, notes, and summaries. - Assist in resolving basic issues and escalating more complex challenges to senior team members. - Participate in training and development to build knowledge of OEM programs and digital marketing best practices. - Stay current on SmartDigital tools, processes, and program updates. Qualifications - 1–2 years of experience in digital marketing, account coordination, or administrative support (automotive experience a plus). - Basic understanding of digital marketing concepts (websites, paid media, SEO, social media, analytics). - Strong attention to detail and organizational skills. - Analytical mindset with comfort working in spreadsheets and reporting tools. - Effective written and verbal communication skills. - Ability to manage multiple tasks and meet deadlines in a fast-paced environment. - Proactive, team-oriented attitude with a willingness to learn. - Proficiency in Microsoft Office or Google Workspace (Excel/Sheets preferred). Requirements This role is perfect for someone early in their career who is eager to learn and build a foundation in digital marketing and enterprise account support. Success comes from being detail-oriented, reliable, and curious. You’ll gain hands-on experience with large dealer groups and digital programs while developing the skills needed to grow into more advanced roles within the organization. This position has a starting salary range of $75,000 to 85,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location. Company Description Company Mission Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action. Our Values - We POWER Our Customer's Success - We are Innovative, Collaborative and Grounded in Data - We Make Things Easy - We Get It Done - We Start with Trust & Prove it Everyday JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.