H1 is the connecting force for global HCP, clinical, scientific and research information.
Enterprise Sales Account Manager, Digital Health
Location
United States
Posted
8 days ago
Salary
$135K - $160K / year
Seniority
Lead
Job Description
Enterprise Sales Account Manager, Digital Health
H1
• Serve as the executive-level point of contact for strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders. • Ensure account retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer retention. • Act as H1's ambassador within customer steering committees, driving alignment between customer priorities and H1’s roadmap. • Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities. • Identify and drive new business within existing accounts via tailored prospecting, customer events, and networking. • Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities. • Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals, expansions, and complex agreements. • Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy. • Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support. • Accurately forecast quarterly revenue and pipeline for your accounts, maintaining rigorous CRM hygiene and deal progression updates. • Partner with Customer Success and Implementation teams (US and international) to ensure seamless onboarding, adoption, and ongoing engagement. • Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders.
Job Requirements
- 8+ years of experience in B2B enterprise SaaS account management, preferably within Life Sciences data, Pharma, or Medical Affairs environments.
- Demonstrated success managing and growing a multi-million-dollar portfolio of strategic enterprise accounts.
- Strong executive presence with the ability to engage, influence, and build trust with C-suite stakeholders.
- Proven track record of driving expansion ARR within large enterprise accounts through strategic account planning and value realization.
- Strong commercial acumen, including experience with complex deal negotiation, pricing strategy, and revenue forecasting.
- Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with revenue growth objectives.
- Experience applying value-based selling methodologies to demonstrate measurable business impact.
- Willingness and ability to travel to customer sites approximately 20% of the time.
Benefits
- Full suite of health insurance options, in addition to generous paid time off
- Pre-planned company-wide wellness holidays
- Retirement options
- Health & charitable donation stipends
- Impactful Business Resource Groups
- Flexible work hours & the opportunity to work from anywhere
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