H1

• At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. • Visit h1.co to learn more about us.

• Our mission is to provide a platform that can optimally inform every doctor interaction globally • This promotes health equity and builds needed trust in healthcare systems • Collaborate with teams to harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle • Visit h1.co to learn more about us

• Own the end-to-end process of evaluating, scoping, and onboarding new data sources into H1's platform. • Lead structured evaluation of new data sources from scratch — assessing schema, coverage, freshness, legal constraints, and fit against H1's product needs before any engineering work begins. • Own field mapping from source to H1's bronze/silver/gold layers, producing data dictionaries, entity definitions, and structural guidance for downstream teams. • Partner with engineering and Data Lake to define ingestion requirements, entity resolution rules, and refresh cadences for new sources. • Gather requirements from client-facing teams and translate them into integration specifications; serve as the authoritative voice on what a new source can and cannot deliver before product commitments are made. • Shepherd each source end-to-end: scoping → QA → entity matching → product launch, including product QA and communicating source capabilities and limitations to product and enablement partners. • Work with the Insights team to develop new taxonomies and QA mechanisms for novel data types. • Define acceptance criteria and lead QA validation including field-level fill rates, count comparisons, and cycle-over-cycle anomaly detection. • Investigate and resolve data quality issues post-integration, coordinating with DART and engineering as needed. • Hand off to the maintaining team with complete mapping documentation; you own onboarding, not ongoing maintenance. • Produce and maintain documentation other people actually use — across scoping assessments, field mapping specs, and post-mortems.

Title: IT Operations Manager Location: New York Department: Technical Excellence – IT and Security Job Description: At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. H1's Security and IT Operations team is focused on building secure, reliable infrastructure and providing world-class support that enables our global workforce to do their best work while maintaining the highest standards of security and compliance. WHAT YOU'LL DO AT H1 The primary objective of the IT Operations Manager is to serve as the operational backbone of H1's IT infrastructure and user support. You will own IT operations end-to-end, partnering closely with our growing IT team. This role balances hands-on technical troubleshooting with strategic operational leadership, ensuring seamless service delivery across a global workforce. This role is designed for a technically strong, autonomous leader who can independently manage complex infrastructure challenges, drive operational excellence, and mentor growing teams while maintaining a hands-on approach to critical issues. You will: Serve as the primary technical and operational point of contact for IT infrastructure, support, and user services across the organization. - Manage and execute employee onboarding and offboarding workflows at scale, including device provisioning, access management, account deprovisioning, and offboarding security protocols. - Own the IT service desk ticketing system and support queue, ensuring timely resolution, clear documentation, and escalation paths that meet organizational SLAs. - Lead hands-on Tier 2 technical support and troubleshooting for end-user devices, platforms, and infrastructure issues. - Provide support across H1's Global footprint with regular presence in our NYC headquarters (one day per week). - Develop, document, and continuously improve IT operational processes and runbooks that scale across teams and geographies. - Mentor the IT Operations team, establishing knowledge-sharing practices, documentation standards, and clear escalation paths for a coordinated support model. - Oversee endpoint security and device management (CrowdStrike, IRU/Kandji) to ensure organizational security posture and compliance. - Monitor and maintain identity and access management systems (Okta), ensuring secure onboarding and timely access revocation. - Proactively identify operational risks and bottlenecks, taking early action to prevent incidents and optimize service delivery. - Strategically lead and de-escalate critical IT situations, partnering with internal stakeholders (Security, Engineering, Leadership) to drive resolution. - Serve as the voice of IT operations internally, providing structured feedback to leadership and product teams on tooling, infrastructure, and security gaps. - Collaborate cross-functionally with Security, Engineering, and Business teams to ensure IT operations supports H1's strategic priorities. - Drive continuous improvements in support quality, response times, user satisfaction, and operational efficiency across your team. ABOUT YOU We're looking for someone who is passionate about building reliable, secure systems and enabling people to do their best work. You bring technical depth, leadership presence, and the ability to balance hands-on problem-solving with strategic thinking. You thrive in fast-paced environments, take pride in operational excellence, and see mentoring as a core part of your role. - You are comfortable operating both strategically and tactically, diving into technical details while maintaining a high-level view of operational health and team capacity. - You are a confident communicator and presenter, able to lead conversations with non-technical stakeholders and influence operational decisions. - You have a proven track record of managing complex IT operations and driving measurable improvements in uptime, security, and user satisfaction. - You are proactive, detail-oriented, and able to manage ambiguity with confidence while mentoring others through uncertainty. - You bring genuine leadership qualities: initiative, clear communication, and the ability to scale processes and teams as the organization grows. REQUIREMENTS - 5+ years of IT operations experience, including break-fix support, infrastructure management, and user administration. - Hands-on experience with Okta (or similar identity and access management platforms). - Experience managing Google Workspace environments at scale. - Proficiency with CrowdStrike Falcon or similar endpoint detection and response (EDR) tools. - Experience with device management platforms (IRU, Kandji, or equivalent). - Demonstrated security awareness and understanding of IT security fundamentals and compliance best practices. - Experience managing service desk ticketing systems and support workflows. - Proven ability to mentor technical team members and lead operational improvements. - Strong communication skills and ability to work effectively with distributed global teams. COMPENSATION This role pays $125,000 to $145,000 per year, based on experience, in addition to stock options. H1 OFFERS - Full suite of health insurance options, in addition to generous paid time off - Pre-planned company-wide wellness holidays - Retirement options - Health & charitable donation stipends - Impactful Business Resource Groups - Flexible work hours & the opportunity to work from anywhere - The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Research Analyst - Japanese Speaking Location: New York Department: Research & Content – Research & Content Hybrid Job Description: At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. Data at H1 plays a crucial and foundational role in creating that future! Looking across thousands of data sources across the globe, the data team is responsible for making sense out of that data to create the world’s most extensive and comprehensive knowledge base of healthcare stakeholders and the ecosystem they influence. WHAT YOU'LL DO AT H1 As a Research Analyst, you will support H1's data quality efforts for our HCP Universe product. On the Strategy team, you will build expertise in Healthcare Providers (HCPs) and Healthcare Organizations (HCOs) and apply your learnings to help improve the breadth and depth of our data. You will: - Learn the landscape. Develop working knowledge of the components of HCP data, including publications, clinical trials, hospital and university affiliations, society memberships, and conference engagements and apply it to build HCP and HCO profiles with guidance from senior team members - Support data quality. Help check, validate, and document data to ensure accuracy and completeness across H1's knowledge base - Follow and improve processes. Apply established research guidelines to keep data consistent and accurate, and share observations when you spot opportunities to improve how we work - Research external data sources. Develop familiarity with healthcare data across diverse regions and apply these insights to daily work at H1. You will gradually build a broader understanding of the global healthcare data landscape. - Communicate findings clearly. Summarize and document your research in a clear, organized way that teammates and stakeholders can act on - Collaborate across teams. Work closely with team members in the United States and India, contributing to a shared goal of high-quality, comprehensive data - Flag and escalate issues. Identify data quality or source problems, document them clearly, and bring them to senior team members with your observations and questions ABOUT YOU - Candidates must be curious, motivated, interested in the work we’re trying to do and the problems we are trying to solve to improve patients’ lives. - Self-Starter, conscientious, and able to meet deadlines - Curious, innovative, and able to provide new ideas for analysis - Ability to work in an interactive, time-sensitive, and deadline-driven environment - Work effectively in virtual teams across geographies - Build effective relationships with multiple stakeholders internally across multiple teams Listen empathetically to others, build trust by treating people fairly and with respect; be approachable to others REQUIREMENTS - Bachelor's degree in any field, or currently enrolled in a relevant program. No prior work experience required — coursework, personal projects, or internship experience are all welcome. - Fluent Japanese reading skills and intermediate Japanese writing skills - Some experience with research tasks — finding and summarizing information from online sources or academic articles. Willingness to develop these skills further on the job. - Interest in healthcare, data, problem-solving, and collaboration - Basic familiarity with Excel or Google Sheets (e.g. formulas, sorting). - Attention to detail and a desire to manage tasks independently over time. - Willingness and ability to work from our NYC office in NoMad 1-2 days per week preferred Not meeting all the requirements but still feel like you’d be a great fit? Tell us how you can contribute to our team in a cover letter! COMPENSATION This role pays $55000 to $65000 per year, based on experience, in addition to RSU's. H1 OFFERS - Full suite of health insurance options, in addition to generous paid time off - Pre-planned company-wide wellness holidays - Retirement options - Health & charitable donation stipends - Impactful Business Resource Groups - Flexible work hours & the opportunity to work from anywhere - The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment.

• At H1, we believe access to the best healthcare information is a basic human right. • Our mission is to provide a platform that can optimally inform every doctor interaction globally. • This promotes health equity and builds needed trust in healthcare systems. • To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. • Visit h1.co to learn more about us.

• Serve as the executive-level point of contact for strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders. • Ensure account retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer retention. • Act as H1's ambassador within customer steering committees, driving alignment between customer priorities and H1’s roadmap. • Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities. • Identify and drive new business within existing accounts via tailored prospecting, customer events, and networking. • Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities. • Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals, expansions, and complex agreements. • Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy. • Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support. • Accurately forecast quarterly revenue and pipeline for your accounts, maintaining rigorous CRM hygiene and deal progression updates. • Partner with Customer Success and Implementation teams (US and international) to ensure seamless onboarding, adoption, and ongoing engagement. • Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders.

Role Description As a Software Engineer on the Product Engineering team, you will assist in developing our product's technical strategy, H1 Trial Landscape. Collaborate closely with your team to deliver the most innovative, reliable, and high-quality healthcare data application available. - Assist in building a world-class user experience - Work on APIs powering our applications - Build and maintain data pipelines using Airflow and Kafka - Build and maintain client-facing applications powered by React (TanStack Start, Next.js, and more) - Ensure you are supporting your team in delivering the best healthcare data application in the market - Manage and deploy infrastructure using Docker and Kubernetes - Work across teams, managing cross-functional dependencies where required Qualifications - You’re a builder. You love to get your hands dirty writing code. You understand how each system dovetails to the other. The H1 core product is built with Typescript, React, Node.JS, ElasticSearch, SQL, Kubernetes, and AWS. You are not afraid to use modern tools and enjoy working in a modern tech stack. - You are a teammate. Being part of a team is a requirement for you. You appreciate working together, solving problems, and iterating to become something better. You accept feedback professionally. You understand that delivering the best solution to the customer requires teamwork. - You are a lifelong learner, always seeking to expand your knowledge and questioning existing solutions to drive innovation. - You are a student. You understand that as an engineer, you never stop learning. You ask questions about current solutions. You enjoy learning new things and exploring ideas. You will adopt new technologies tempered by due diligence. Requirements - 3+ years of experience in building products within top-tier engineering teams - Experience with our core technologies: Typescript/ Javascript, React, NodeJS, SQL, GraphQL, ElasticSearch, AWS - Experience with databases like PostgreSQL - Software management tools such as Git, JIRA, and CircleCI - Experience with or strong willingness to learn data pipeline tools such as Apache Airflow and Apache Kafka - Developer Operations, deploying to systems like AWS and Kubernetes Benefits - Full suite of health insurance options, in addition to generous paid time off - Pre-planned company-wide wellness holidays - Retirement options - Health & charitable donation stipends - Impactful Business Resource Groups - Flexible work hours & the opportunity to work from anywhere - The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe

• At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. • WHAT YOU'LL DO AT H1 • ABOUT YOU • REQUIREMENTS

• At H1, we believe access to the best healthcare information is a basic human right • Our mission is to provide a platform that can optimally inform every doctor interaction globally • This promotes health equity and builds needed trust in healthcare systems • To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle