Role Description 2020 Companies is seeking an Onboarding Coordinator to join our Shared Services Team! The Onboarding Coordinator is responsible for delivering a high-quality, seamless hiring experience in a high-volume, fast-paced environment. This role manages all candidate onboarding activities from offer acceptance through the first day of employment, serving as the primary point of contact for new hires while partnering closely with recruiters, hiring managers, and internal stakeholders. The Onboarding Coordinator also provides critical operational and administrative support to ensure smooth departmental functions and compliance with all applicable employment laws. Qualifications - High school diploma or equivalent required - 1–2 years of relevant experience in onboarding, human resources, or recruiting preferred - Strong organizational skills with the ability to manage multiple tasks simultaneously - Excellent written and verbal communication skills, with a strong attention to detail and accuracy - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), including working knowledge of basic formulas and functions - Previous data entry experience strongly preferred - Ability to be resourceful and proactive when issues arise - Strong problem-solving skills and sound judgment under pressure - Customer service-oriented attitude with excellent interpersonal and collaboration skills - Ability to work both independently and as part of a team - Ability to thrive in a fast-paced, dynamic environment Requirements - Serve as the primary point of contact for new hires, guiding them through every step of the onboarding process from offer acceptance to day one - Partner with recruiters and hiring managers to ensure candidates are efficiently and expeditiously guided through the hiring process - Continuously monitor the applicant tracking system to ensure timely candidate flow and completion of all required tasks - Order and track pre-employment screenings in a timely manner - Manage I-9 compliance and ensure timely completion of all USCIS requirements - Ensure all necessary system logins and access are set up for incoming new hires - Manage and troubleshoot post-offer applicant tracking system access issues - Use sound judgment and appropriate resources to disposition candidates in accordance with client and company guidelines - Partner with HR and Legal regarding changing regulatory demands as needed - Ensure adherence to FCRA, EEO, and all related federal and state employment laws - Maintain excellent data integrity across all onboarding-related systems - Track and report on new hire progress to leadership teams - Continuously identify opportunities to improve the onboarding process and enhance the overall candidate experience - Handle daily organizational and administrative tasks to support departmental operations - Manage travel arrangements, scheduling, and other logistical needs for the team - Analyze and audit data for accuracy and completeness - Maintain a high level of customer service during inbound and outbound communications - Communicate in a timely and professional manner with all candidates and internal stakeholders - Provide accurate and timely responses to all inquiries and general correspondence - Assist with ad-hoc operational tasks as needed Benefits - Receive $17.00/hr, paid weekly - Work remotely, from home - Health/Dental/Vision benefits - 401K Program with matching - Paid Time Off - Paid Holidays - Mobile Reimbursement - Scholarship opportunities for employees and direct family members - Employee Assistance Program - Leadership Development Program - Employees' special pricing for multiple clients

Role Description A Rhythm Remote Device Clinician remotely monitors patients with cardiac implantable electronic devices (CIEDs) utilizing Rhythm’s proprietary software. This specialist employs knowledge of cardiac electrophysiology and biomedical engineering concepts to assess the technical function of the patient’s CIED, analyze and interpret device and patient diagnostics, and perform accurate clinical documentation as determined by Rhythm’s best practice standards. - Integrate a knowledge base from physiology, pathophysiology, and cardiac device function to perform competent evaluations, diagnostic reviews, and overall analysis through remote monitoring. - Recognize abnormal functions of pacemakers, defibrillators, ILRs, and CRT devices, and recommend strategies to address and correct issues. - Communicate with Rhythm’s clinical team and providers regarding CIED function and diagnostic data through accurate, professional, and standardized documentation. - Maintain confidentiality of sensitive information and adhere to all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocols. - Support and contribute to Rhythm’s patient-centered care philosophy: Every team member is a caregiver whose role is to meet the needs of the patient. Qualifications - Bachelor's or associate degree required OR experience in a related field—nursing, medicine, electronics, or engineering. - Successful completion of a cardiac device rhythm management course or equivalent experience. - 2+ years of recent implanted cardiac device management experience with knowledge of all manufacturer programmers. - 3+ years cardiology experience, cardiac electrophysiology preferred. - Experience with interrogating and interpreting device diagnostics for all four major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik). - Cardiac rhythm management industry training and experience preferred. - Certified Rhythm Analysis Technician (CRAT) required prior to employment commencement date. - Additional preferred certifications—Certified Cardiographic Technician (CCT), Registered Cardiac Electrophysiology Specialist (RCES), International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS) also preferred, prior to employment date. - Proficiency with collaboration applications and software (Microsoft Office Suite, Teams). Requirements - Schedule: This role includes two 8 hour shifts (9am-5pm typically) on Saturday and Sunday, providing on-call alert coverage, along with routine assignment completion. - You will work three weekdays, with two days off between Monday-Friday. You may choose the two days you'd like off, as long as approved by your manager. - Fully Remote: You’ll need access to a quiet working environment, high speed internet. We’ll provide you with a computer and additional monitor to support your work. Benefits - Robust compensation and benefits package including health, dental, and vision coverage. - 401k retirement savings with company match. - Paid time off and more.

Lead the onboarding process for new clients, ensuring a smooth transition, provide training sessions, and collaborate on success plans to enhance software adoption and client satisfaction throughout their onboarding journey.

• Analyze client-specific requirements to develop tailored solutions that drive customer satisfaction and operational efficiency • Act as a dedicated point of contact for high-profile clients, ensuring their unique needs and expectations are consistently met • Manage onboarding and administration for large to jumbo case sizes, ensuring accurate and timely execution of tasks • Review, analyze, and make decisions regarding qualified life events and eligibility updates for complex client portfolios, ensuring compliance with company policies • Coordinate and oversee implementation activities, ensuring seamless delivery for clients with diverse and complex needs • Lead and facilitate implementation meetings with employer groups, partners, and stakeholders, driving actionable outcomes for large-scale and high-value accounts • Independently review, analyze, and resolve client-specific challenges within established escalation and approval processes • Monitor system performance and participate in testing and rollout of enhancements • Identify and implement process improvements to maximize efficiency, productivity, and customer satisfaction • Perform additional duties as assigned