Lead the onboarding process for new clients, ensuring a smooth transition, provide training sessions, and collaborate on success plans to enhance software adoption and client satisfaction throughout their onboarding journey.

• Analyze client-specific requirements to develop tailored solutions that drive customer satisfaction and operational efficiency • Act as a dedicated point of contact for high-profile clients, ensuring their unique needs and expectations are consistently met • Manage onboarding and administration for large to jumbo case sizes, ensuring accurate and timely execution of tasks • Review, analyze, and make decisions regarding qualified life events and eligibility updates for complex client portfolios, ensuring compliance with company policies • Coordinate and oversee implementation activities, ensuring seamless delivery for clients with diverse and complex needs • Lead and facilitate implementation meetings with employer groups, partners, and stakeholders, driving actionable outcomes for large-scale and high-value accounts • Independently review, analyze, and resolve client-specific challenges within established escalation and approval processes • Monitor system performance and participate in testing and rollout of enhancements • Identify and implement process improvements to maximize efficiency, productivity, and customer satisfaction • Perform additional duties as assigned

Role Description AO Globe Life is hiring Remote Benefits Consultants to help union members, veterans, and credit union clients better understand and access supplemental benefit options. In this role, you’ll connect with individuals who have requested information about coverage, schedule virtual consultations, and guide families through their available benefit options—all from the comfort of home. This is a fully remote opportunity with structured training, mentorship, and long-term career growth potential. Qualifications - Recent graduates looking for a purpose-driven career with growth potential - Customer service or sales professionals transitioning into a remote role - Veterans and military spouses seeking flexible, mission-focused work Requirements - Reach out to individuals who have expressed interest in benefits information - Schedule and conduct virtual consultations via Zoom - Educate clients on available life and supplemental benefit options - Assist families through the enrollment process - Maintain accurate digital records and follow-ups Benefits - Weekly pay - Warm leads provided – no cold calling or door-to-door prospecting - Comprehensive training and licensing support - Equity and performance bonus opportunities - Clear advancement paths into leadership and remote management roles

Role Description AO Globe Life is offering an opportunity for motivated individuals to begin a meaningful career in a flexible, fully remote environment. This role is ideal for those who want to build long-term success while helping individuals and families understand benefit programs that protect their financial futures. With structured training, ongoing mentorship, and pre-qualified client consultations, you’ll be set up to focus on building relationships and delivering value from day one. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling that supports work-life balance - Pre-qualified client consultations provided — no cold outreach required - Comprehensive training and licensing support - Weekly direct deposit - Monthly and quarterly performance bonuses - Union representation through OPEIU Local 277 - Leadership development and advancement opportunities - Recognition programs and performance-based incentives - A stable organization with a 70+ year legacy of service What You’ll Do - Connect with individuals who have requested information about benefit programs - Understand each client’s needs and provide personalized guidance - Explain available coverage options clearly and professionally - Support clients through the enrollment process and provide follow-up communication - Assist existing clients with policy updates, reviews, and general support - Maintain accurate digital documentation and ensure compliance standards - Participate in training sessions, mentorship programs, and team collaboration Who Thrives in This Role - Strong communicators who enjoy helping others - Self-motivated professionals comfortable working independently - Organized individuals who can manage schedules and responsibilities effectively - Candidates confident using Zoom and digital platforms - Individuals open to coaching, mentorship, and continuous development - Customer service or client-facing experience is helpful but not required Requirements - Authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with webcam - Must be physically located within the United States - Eligible to obtain a Life Insurance License (licensing support provided) Company Description For more than 70 years, AO Globe Life has served working families, veterans, and union members by providing supplemental benefits that support long-term financial security. Our organization is built on integrity, service, and long-term relationships—both with our clients and our team. Apply today to begin building a flexible, purpose-driven career with long-term growth potential.