2020 Companies

Role Description 2020 Companies is hiring a highly organized and detail-oriented Scheduling Coordinator to join our team in a part-time, remote role. This seasonal position is set to run through September 8th, with the possibility of expanding based on performance and business needs. The ideal candidate will work closely with Team Leads, Internal Rep Teams, and our corporate team to schedule daily work for our Representatives, monitor staffing gaps, and ensure seamless scheduling. In this role, you'll maintain a smooth workflow, ensure shifts are covered, and support the team’s operational needs. Additionally, you will help monitor key hiring areas and identify scheduling gaps to ensure optimal coverage. Qualifications - Basic computer knowledge and comfort with various software tools (Dial Pad, SalesForce, Workday, Microsoft Office Suite) - Excellent communication and organizational skills - Ability to work independently and manage time effectively - Detail-oriented and proactive problem-solving approach - Previous experience in scheduling or administrative support is a plus but not required Requirements - Ability to work from home and manage work independently - 20-25 hours per week, strictly adhering to the scheduled shift hours - Ability to monitor and adjust schedules based on staffing gaps and key hiring areas Benefits - Weekly pay, $17.00 per hour - Flexible work-from-home opportunity - Be a key part of a dynamic, remote team - Gain experience working with industry-leading software tools - Opportunity for role expansion based on performance

Role Description 2020 Companies is currently looking for a Scheduling Lead to join our Shared Services Team! The Scheduling Lead plays a critical role in supporting daily field operations by coordinating schedules, maintaining coverage, and ensuring clear, accurate communication across teams. This position works closely with Scheduling Coordinators, Team Leads, Market Leads, and internal partners to support field representatives and ensure smooth operations in a fast-paced, dynamic environment. - Coordinate and manage daily scheduling of field representatives in collaboration with Scheduling Coordinator, Team Leads, and internal teams. - Assign, adjust, and maintain schedules to ensure coverage for all required shifts and assignments. - Monitor staffing levels and identify scheduling gaps or coverage risks. - Proactively address callouts, availability changes, and last-minute adjustments to minimize disruption to operations. - Ensure all assigned jobs are scheduled within required timeframes (typically within 48 hours of receipt). - Balance workload distribution based on availability, skill set, location, and client requirements. - Monitor and maintain accurate schedules in designated systems (e.g., Salesforce, Teams, scheduling platforms). - Adjust schedules in real time to accommodate client changes, callouts, reassignments, or urgent requests. - Work with Lead Scheduling Coordinator and team leads to identify open markets and support coverage planning. - Support optimization of routes and schedules to reduce travel time and mileage. - Communicate daily assignments, schedule changes, and updates clearly and promptly to representatives. - Serve as a point of contact for scheduling-related questions and issues. - Maintain professional, timely, and accurate communication across all channels. - Partner closely with Market Leads and Shared Services leadership to align scheduling priorities. - Ensure representatives are responsive and have acknowledged assigned jobs. - Serve as a liaison between scheduling, field teams, and cross-functional partners. - Utilize scheduling and workforce management systems, including Dialpad and MS Teams, Salesforce, Airtable, Workday, and Microsoft Office to manage schedules and data. - Ensure schedule information is accurate, up to date, and properly documented across systems. - Support data entry and maintenance related to scheduling and staffing. - Monitor key hiring areas and ongoing staffing needs. - Identify trends related to scheduling gaps, workload volume, and coverage challenges. - Escalate recurring staffing issues or risks to leadership as appropriate. - Identify scheduling inefficiencies, gaps in coverage, or risks and escalate to field leadership with solutions. - Help develop and maintain standardized scheduling workflows and guidelines. - Provide administrative support related to scheduling, workflow changes, and rep coordination. - Assist with scheduling reports, tracking, and updates as requested. - Support continuous improvement efforts by identifying opportunities to streamline scheduling processes. Qualifications - Strong organizational and time-management skills with the ability to prioritize effectively. - Excellent written and verbal communication skills. - High attention to detail with a proactive problem-solving mindset. - Ability to work independently and manage responsibilities in a remote environment. - Comfort using multiple software platforms and tools simultaneously. Requirements - Previous experience in scheduling, dispatch, workforce coordination, or administrative support. - Experience supporting remote or field-based teams. - Familiarity with high-volume scheduling environments is a plus. - Ability to work from home independently and reliably. - Full-time availability, adhering strictly to assigned shift hours. - Ability to monitor, adjust, and manage schedules based on staffing gaps and operational needs. - Reliable internet connection and a dedicated workspace. Benefits - Receive a competitive hourly rate, paid weekly. - Work remotely, from home. - Health/Dental/Vision benefits. - 401K Program with matching. - Paid Time Off. - Paid Holidays. - $30 Mobile Reimbursement. - Scholarship opportunities for employees and direct family members. - Employee Assistance Program. - Leadership Development Program. - Employees' special pricing for multiple clients.

Role Description 2020 Companies is seeking an Onboarding Coordinator to join our Shared Services Team! The Onboarding Coordinator is responsible for delivering a high-quality, seamless hiring experience in a high-volume, fast-paced environment. This role manages all candidate onboarding activities from offer acceptance through the first day of employment, serving as the primary point of contact for new hires while partnering closely with recruiters, hiring managers, and internal stakeholders. The Onboarding Coordinator also provides critical operational and administrative support to ensure smooth departmental functions and compliance with all applicable employment laws. Job Description: - Onboarding - Serve as the primary point of contact for new hires, guiding them through every step of the onboarding process from offer acceptance to day one. - Partner with recruiters and hiring managers to ensure candidates are efficiently and expeditiously guided through the hiring process. - Continuously monitor the applicant tracking system to ensure timely candidate flow and completion of all required tasks. - Order and track pre-employment screenings in a timely manner. - Manage I-9 compliance and ensure timely completion of all USCIS requirements. - Ensure all necessary system logins and access are set up for incoming new hires. - Manage and troubleshoot post-offer applicant tracking system access issues. - Use sound judgment and appropriate resources to disposition candidates in accordance with client and company guidelines. - Partner with HR and Legal regarding changing regulatory demands as needed. - Ensure adherence to FCRA, EEO, and all related federal and state employment laws. - Maintain excellent data integrity across all onboarding-related systems. - Track and report on new hire progress to leadership teams. - Continuously identify opportunities to improve the onboarding process and enhance the overall candidate experience. - Operations & Administration - Handle daily organizational and administrative tasks to support departmental operations. - Manage travel arrangements, scheduling, and other logistical needs for the team. - Analyze and audit data for accuracy and completeness. - Maintain a high level of customer service during inbound and outbound communications. - Communicate in a timely and professional manner with all candidates and internal stakeholders. - Provide accurate and timely responses to all inquiries and general correspondence. - Assist with ad-hoc operational tasks as needed. Qualifications - High school diploma or equivalent required. - 1–2 years of relevant experience in onboarding, human resources, or recruiting preferred. - Strong organizational skills with the ability to manage multiple tasks simultaneously. - Excellent written and verbal communication skills, with a strong attention to detail and accuracy. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), including working knowledge of basic formulas and functions. - Previous data entry experience strongly preferred. - Ability to be resourceful and proactive when issues arise. - Strong problem-solving skills and sound judgment under pressure. - Customer service-oriented attitude with excellent interpersonal and collaboration skills. - Ability to work both independently and as part of a team. - Ability to thrive in a fast-paced, dynamic environment. Benefits - Receive $17.00/hr, paid weekly. - Work remotely, from home. - Health/Dental/Vision benefits. - 401K Program with matching. - Paid Time Off. - Paid Holidays. - Mobile Reimbursement. - Scholarship opportunities for employees and direct family members. - Employee Assistance Program. - Leadership Development Program. - Employees' special pricing for multiple clients.

• Work in partnership with the Director of Analytics to build new dashboards and reports while optimizing existing reports • Manage regular data refreshes of client dashboards and reports • Work with internal and external leaders to identify opportunities for improvement of key business metrics and overall program performance • Collaborate cross-functionally with program managers, Information Services (IS) team members, and client data providers to collect, clean, and analyze data • Establish KPIs to benchmark existing program performance and measure the effectiveness of new business decisions • Structure large data sets, create data visualizations, and extrapolate information that can be converted into actionable client recommendations • Strategically think through data flow, form a plan of action to troubleshoot any issues, and iterate on the plan as needed • Create client facing reports and presentations suggesting new strategies that will improve overall program performance

Role Description The Account Manager is responsible for overseeing the successful execution of client programs and projects from kickoff through completion. This role serves as the primary point of contact for both clients and internal cross-functional teams, ensuring projects are delivered on time, within scope, within budget, and aligned with client expectations. - Proactively manage project timelines, operational risks, client communication, reporting, and cross-functional coordination. - Drive client satisfaction, operational efficiency, and successful project delivery across multiple concurrent programs. Key Responsibilities - Serve as the primary point of contact for assigned client accounts and projects. - Lead end-to-end project management across multiple concurrent programs. - Coordinate internal resources and cross-functional teams to ensure successful project execution. - Develop and maintain detailed project plans, workback schedules, and execution timelines. - Ensure projects are delivered on time, within scope, and within budget. - Monitor project health, identify risks proactively, and communicate mitigation plans. - Manage project scope changes, scheduling adjustments, and operational escalations. - Facilitate clear and consistent communication with clients, leadership, field teams, and internal stakeholders. - Partner closely with Operations, Audit, Reporting, Scheduling, and Project Coordinator teams to support execution. - Review project reporting, compliance tracking, and execution data for accuracy and completeness. - Support development and standardization of project workflows, documentation, and processes. - Create and maintain comprehensive project documentation, reporting summaries, and project closeout materials. - Ensure resource availability and alignment based on project scope and timing. - Escalate project risks, blockers, or client concerns to leadership as appropriate. - Maintain strong client relationships through proactive communication and execution management. - Support onboarding, mentoring, and knowledge-sharing across the AM and PC teams. - Identify opportunities for operational improvements, process efficiencies, and scalability. Success Metrics - Client satisfaction and relationship health. - On-time project delivery. - Project execution quality and compliance. - Risk identification and escalation management. - Communication effectiveness. - Reporting accuracy and timeliness. - Cross-functional collaboration. - Operational efficiency and process adherence. - Ability to successfully manage multiple concurrent projects. Qualifications - 3–5 years of direct Account Management, Project Management, Client Services, or related experience. - Proven experience managing multiple projects and client relationships simultaneously. - Strong client-facing communication and relationship management skills. - Excellent written and verbal communication skills. - Strong organizational skills with exceptional attention to detail and follow-through. - Ability to manage competing priorities in a fast-paced environment. - Experience coordinating cross-functional teams and operational workflows. - Strong problem-solving, critical thinking, and risk management skills. - Ability to work independently while maintaining strong team collaboration. - Experience creating project plans, timelines, reporting, and project documentation. - Strong working knowledge of Microsoft Office Suite, including Excel. - Experience with project management or workflow systems such as Airtable, Salesforce, Jira, Smartsheet, or similar tools preferred. - Experience working in field execution, retail merchandising, marketing operations, or client services environments preferred. - PMP, CAPM, PRINCE2, or related project management certification is a plus. Benefits - Receive a competitive salary of $60,000, paid weekly. - Work remotely, from home. - Health/Dental/Vision benefits. - 401K Program with matching. - Paid Time Off. - Paid Holidays. - Partial Mobile Reimbursement. - Scholarship opportunities for employees and direct family members. - Employee Assistance Program. - Leadership Development Program. - Employees special pricing for multiple clients. Company Description 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.

Role Description 2020 Companies has a full-time remote Regional Sales Manager opportunity representing our client, Dell. This role is responsible for the direct oversight of the Dell Field Sales Managers (FSM) in the assigned Region, reporting directly to the National Manager (NM). - Motivate, direct, and coordinate the sales and merchandising activities of assigned FSMs to drive retailer advocacy and product sellout. - Hire and onboard top-talent FSMs, coach and counsel on performance, and build partnerships with retail partners. - Work closely with the NM on reporting and tracking performance metrics to goals, making necessary strategic moves to improve performance. - Ensure the Region’s compliance, including payroll, timekeeping, FSM cadence, and visit reporting. - Travel within the assigned area regularly to build relationships, ensure best practices, and implement strategies to drive sales, consumer engagement, and brand awareness. - Perform all other duties as assigned. Qualifications - High school diploma or equivalent required; Bachelor’s Degree a plus. - 3 to 5 years of prior management experience in retail, merchandising, training, and/or field marketing of people and product. - Multi-unit management experience preferred. - Exercise operational excellence and a high-level of proficiency in Excel, Outlook, and PowerPoint. - Fundamental understanding of design to execute presentations, weekly emails, and team communication. - Superior leadership abilities with effective, solution-driven, professional verbal and written communication and presentation skills. - Demonstrate ethical and professional standards in a business environment. - Home office space with broadband Internet connectivity required. - Must be able to travel 30% of the year to various markets throughout the region and work flexible hours. - Consistent infield presence may be required. Requirements - Ability to lead a team of FSMs (full-time and part-time employees) in a manner which builds team morale and achieves established goals. - Passion for 2020 Companies mission, vision, and values. - Attention to detail, adaptability to pivot as business needs change, and ability to multi-task while maintaining business fundamentals. - Ability to show good judgment and initiative, make quality decisions, and problem solve. - Contribute to team’s success by using in-depth industry and team knowledge to provide insights of field issues on a regular basis. - Willingness to assist in temporarily overseeing events or short-term projects. Benefits - Weekly pay. - Starting yearly salary of $60,000 plus bonus. - Paid training. - Paid travel & mileage. - Equipment provided. - Mobile phone reimbursement. - Quarterly bonuses. - Eligible for medical/dental/vision benefits. - Eligible for 401k with matching. - Paid time off. - Paid holidays. - Scholarship Program. - Company-wide recognition. - Partner Discounts.

Role Description Partner cross-functionally with line of business and corporate department managers to identify process and data improvement opportunities. Lead requirements-gathering effort to support leaders in developing their respective business cases. Develop project and resource requirement plans for management approval. Document, communicate, and mitigate risks to project success, and serve as effective cross-functional interface between all departments, both internal and external. Monitor and ensure adherence to project scope, delivery schedules, and budgets. - Analyze business issues and data challenges of internal and external client organizations in a retail environment. - Partner with key users to identify and scope process improvement opportunities. - Offer system training and report-writing services to ensure maximum utilization of existing tools. - Review and edit user requirements, specifications, business processes flows and recommend relevant solutions. - Develop functional specifications and system design specifications to drive development and testing. - Formalize business case development, project planning, and presentations to management for approval. - Ensure issues are identified, tracked, reported on and resolved in a timely manner. - Work with client personnel to identify required changes. - Communicate needed changes to development team. - Gather input from supervisor and appropriately and accurately apply comments/feedback. - Advise stakeholders and management of progress, risk indicators, and mitigation efforts. - Perform all other duties as assigned. Qualifications - Bachelor degree in relevant programs required; business, analytics, economics, etc. - Minimum of 3 years’ experience gathering and analyzing business requirements driving IT solutions. - Retail execution or merchandising experience a plus! - Experience documenting user requirements, functional specifications, flow charts, and use cases. - Strong analytical, problem-solving, planning and organizational skills. - Strong verbal, written, and presentation skills. - Proficiency using Visio, Excel (for data analysis), Word, and PowerPoint are required. Requirements - Applicants must be authorized to work in the United States full-time without current or future visa sponsorship. Benefits - Paid holidays. - Long-term career pathing options. - Personal development opportunities. - Professional stretch assignments. Company Description We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Role Description Retail Operations Coordinator with outstanding attention to detail needed for an immediate full-time position representing 2020 Companies and our strategic clients. We’re hiring a detail-driven Retail Operations Coordinator to support our sales and field teams through payroll processing, reporting, and operational support. In this fast-paced role, you’ll: - Monitor support queues via Monday.com to shift support, when necessary - Effectively process assigned sales payrolls - Accurately update information as requested by the sales team in applicable reporting systems - Effectively maintain and distribute reports as requested by the sales team - Analyze sales reports for accuracy and/or discrepancies prior to distribution - Courteously receive incoming internal customer and field associates calls; determine appropriate resolution; escalate or submit for research when necessary - Provide excellent customer service by facilitating and/or providing informal training and feedback to the field team - Perform all other duties as assigned Performance Measurements: - Partner with Operations Manager to ensure payroll and reporting are accurate and delivered weekly - Perform daily exception and weekly reconciliation reports and audit processes as required by the client - Accurately update field personnel information in a timely manner - Ensure reports generated/distributed are accurate and meet the deadline - Work with the Operations Manager and other key account team partners to determine meaningful business metrics for the program and help build reporting around it to drive the business - Provide training and initiatives from process roll-outs and reporting - Remain proactive in anticipating problems and work to resolve them quickly Qualifications - Bachelor’s degree or at least 3 years of retail operations, finance, or logistics - Excellent interpersonal and customer service skills; must demonstrate initiative and follow up with customers - Ability to create and modify spreadsheets via formulas, V-Lookups, pivot tables, and other advanced Google Sheet functions - Salesforce or similar CRM experience preferred - Excellent prioritization, organizational, and time management skills; paying close attention to detail - Work within a team environment - Display good judgment and problem-solving - Excellent verbal and written communication skills - Ability to work effectively in a team-oriented environment - Intermediate working knowledge of Google Suite Benefits - Receive $26.00 per hour, paid weekly - Work remotely - Health/Dental/Vision benefits - 401K Program with matching - Paid Time Off - Paid Holidays - Scholarship opportunities for employees and direct family members - Employee Assistance Program - Leadership Development Program - Employees' special pricing for multiple clients

Role Description As a Learning Specialist at 2020 Companies, you will be responsible for assisting in the creation, production, and facilitation of training content across multiple platforms. You will enhance the selling skills of the sales professionals using various resources (audio, printed material, video, virtual, etc.). This role will collaborate with all stakeholders to tailor training to best fit the needs of the team. We are looking for a Learning Specialist who is passionate about delivering training experiences that are engaging and impactful to join our team. The ideal candidate is creative and resourceful, has experience in social media content creation, video production, and graphic design, and thrives in an environment where innovation and collaboration are encouraged. - Assist with the production of ongoing existing initiatives, including weekly large and small-scale broadcasts, content creation for the eLearning platform, live event facilitation, and more. - Assist in the creation, production, and facilitation of training content in collaboration with the client, alliance partners, and subject matter experts. - Leverage existing approved assets to create and produce materials to be used in various training media. - Deploy courses to internal and external learning management systems. - Effectively train on how to create an exciting experience for consumers. - Professionally create PowerPoint Presentations to be used in sales training initiatives. - Assist in the creation and maintenance of a high-level course design roadmap. Qualifications - Bachelor's Degree in Instructional Design or related field or equivalent experience required. - Understanding of instructional design principles and adult learning theory. - Strong critical thinking abilities with a tolerance for ambiguity. - Aptitude for organization and resourcefulness. - Strong skills in using technology-based tools and processes for creative design and training implementation. - Familiarity with learning management systems and LMS-approved creation software, proficiency preferred. Benefits - Work remote. - Competitive salary, paid weekly. - Next day pay on-demand with DailyPay. - Health/Dental/Vision benefits. - 401K Program with matching. - Paid Time Off. - Paid Holidays. - Mobile Reimbursement. - Scholarship opportunities for employees and direct family members. - Employee Assistance Program. - Leadership Development Program. Company Description We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Role Description 2020 Companies has partnered with HP to hire an Onboarding Specialist. We’re looking for an energetic and detail-oriented Onboarding Specialist to deliver a welcoming, organized, and confidence-building onboarding experience for newly hired associates. In this role, you’ll play a key part in shaping each new hire’s first impression of the organization, setting the tone for long-term success. - Facilitate engaging virtual onboarding and welcome sessions that set clear expectations and build confidence for new hires entering the field. - Maintain proactive communication with new hires before and after their initial visits, ensuring they feel supported and connected during their first weeks in the role. - Conduct structured early engagement conversations to understand how new hires are adjusting and identify opportunities to strengthen their readiness. - Partner with recruiting and field leadership to coordinate onboarding activities and ensure new hires are fully prepared to begin their assignments. - Monitor onboarding progress and follow through on required training and onboarding milestones with attention to detail and accountability. - Demonstrate a strong sense of ownership for the new hire experience by addressing questions promptly and resolving issues before they become barriers to success. - Build positive relationships with new hires, field leadership, and internal partners to create a consistent and supportive onboarding environment. - Support onboarding coverage across assigned cohorts while remaining flexible to meet changing program needs and hiring volume. - Maintain accurate documentation of onboarding interactions and engagement outcomes in designated systems. - Contribute ideas and feedback to continuously improve onboarding processes and strengthen the overall new hire experience. - Create engaging, polished, professional content for new-hire learning library. - Perform other duties as assigned. Qualifications - High School Diploma or equivalent required. - 2–4 years of experience in onboarding, training coordination, customer support, retail operations, or a related field. - Demonstrated passion for helping others succeed and creating a positive onboarding experience. - Proven ability to build relationships quickly and communicate effectively with diverse audiences. - Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. - Self-motivated and dependable, with a strong sense of accountability and follow-through. - Comfortable working independently in a remote environment while maintaining strong collaboration with team members and leadership. Benefits - Competitive salary, weekly pay. - Next-day pay on demand with DailyPay. - Paid training. - Equipment provided. - Medical/Dental/Vision. - 401K Match. - Partial Technology reimbursement. - Product giveaways. - Week off between Christmas and New Year’s. - Birthday off. Company Description We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.