Role Description We're looking for a Product Engineer who thinks like a product person, not just a ticket-closer. You'll own features end to end: understanding the problem, shaping the solution, shipping it, and watching how it performs in the real world. You care about why you're building something and what happens after it's live—not just whether the code compiles. This is a strong fit for a recent grad or early-career engineer who has already been building things on their own and wants to do work that visibly improves patients' lives. What You'll Do - Build and ship full-stack features across our Ruby on Rails web app and React Native mobile app - Work directly with product, clinical operations, and care teams to turn fuzzy operational problems into shipped software - Take ownership of features end to end—from scoping through deployment and iteration - Use AI coding tools aggressively to move fast and raise your output and quality - Build internal tools, automations, and integrations that make our operations more efficient - Dig into product and operational data to understand whether what you built actually worked - Participate in sprint planning, code review, testing, and rollouts Qualifications - 0–2 years of professional software engineering experience (internships and serious personal projects count) - Working experience with React (or React Native) and Ruby on Rails—these are our core stack and required - Solid SQL fundamentals and comfort working with relational databases - Evidence that you're a builder: you've shipped real projects on your own, not just coursework - You're an early adopter and heavy user of AI coding tools—Claude Code, Codex, Cursor, or similar - Strong product instincts: you ask "should we build this?" and "did it work?", not just "how do I build this?" - Clear communicator who's comfortable working across engineering and non-engineering teams - Genuine curiosity and a bias toward action in a fast-moving environment Requirements - Bonus if You Have: - Metabase (or similar BI/analytics tooling) experience - Inertia.js experience - Familiarity with APIs, integrations, and automation - Interest in or exposure to healthcare, digital health, or value-based care One Concrete Ask Along with your application, send us something you've built and shipped on your own—a link to a live project, a GitHub repo, a tool you made for yourself, anything real. In a few sentences, tell us what it does, why you built it, and how you used AI coding tools in the process. This matters more to us than your résumé. Benefits - Competitive compensation based on experience - Health, Dental, and Vision Insurance Benefits - 401k - PTO, Sick, Wellness leave, and Paid Holidays - Opportunity for significant career growth and expansion of responsibilities - Ability to reshape an industry and protect lives

Role Description The Identity and Access Management PAM Engineer primary responsibility is for the planning, building, delivery and support of the Privileged Access Management (PAM) solution. The PAM Engineer is accountable for maturing the PAM solution and ensuring it’s secure, scalable, and reliable. In addition, the engineer will provide development, specifications and communications of the PAM program under the direction of the IAM Manager and assist in developing plans and direction for the integration of information security requirements. - Collaborate with business units and engineering teams to understand and translate their needs into technical requirements and designs for PAM systems and processes - Serve as the Engineering Subject Matter Expert (SME) for the privileged access management (PAM) program, overseeing the CyberArk platform and all its components, including configuration, administration, and maintenance - Analyze the current PAM environment to identify technical and operational opportunities and develop continuous improvement action plans - Conduct interviews and gather relevant information from applications, services, and teams to prepare for CyberArk onboarding activities - Develop and maintain end-user documentation and provide necessary training - Work with DevOps, system, network, and security administrators to ensure adherence to privileged access management standards - Create detailed architecture, standards, design, and implementation documentation - Perform application integration assessments and provide guidance on integration options - Address any issues or deficiencies discovered during an internal or external audit review - Participate in disaster recovery, capacity planning, performance monitoring, and maintenance to ensure high availability - Manage the onboarding of accounts into CyberArk, following a logical design framework - Regularly review and enhance PAM policies and procedures to ensure security compliance - Define business and functional requirements based on evolving best practices and technologies - Collaborate with the broader cybersecurity and governance organizations to ensure compliance with policies and standards by the PAM solutions - Develop and support security policies, standards, and processes related to PAM - Stay updated with industry trends and emerging technologies to ensure the organization's IAM strategy remains effective and current - Attend vendor meetings as a local PAM technical contributor - Contribute to the organization's overall security by adhering to security policies and procedures Qualifications - Strong oral and written communication skills - Ability to execute independently with limited direction - Ability to translate security-related matters into business terms that are clear and understandable to stakeholders - Able to navigate a demanding and high-pressure environment - Can think strategically and incorporate business needs into technical roadmaps - Strong problem-solving and trouble-shooting skills - Understanding of project management principles - Ability to play secondary role for other IAM requirements - Undergraduate degree in computer science, information systems, cybersecurity, or a related field preferred - Experience working in the financial services industry preferred - 8+ years in the technology field, with 4-6+ years working in the PAM domain space - 3+ years of experience with CyberArk and Privileged Cloud technologies including hands-on experience with account and safe management, CyberArk administration and configuration, management and troubleshooting of various CyberArk Privileged Cloud components - Hands-on experience with supporting application teams with vaulting SSH keys - Experience working with IAM concepts in a hybrid cloud environment - CyberArk certification a plus Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Regularly required to sit and use hands to handle, touch or feel objects, tools, or controls - Frequently required to talk and hear - Occasionally required to stand; walk; reach with hands and arms - Rarely required to stoop, kneel, crouch, or crawl - Must regularly lift and/or move up to 10 pounds - Specific vision abilities required include close vision, color vision, and the ability to adjust focus - The noise level in the work environment is usually moderate EEOC Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

• Design and execute the end-to-end tenant-to-tenant migration plan across file, authentication, connected apps • Configure cross-tenant infrastructure such as B2B trust policies, subscription and management group mapping between source and target tenants, etc. • Deploy Azure File Sync, configure storage tiering (Hot/Cool/Archive), author lifecycle management policies, and execute share cutover with minimal downtime. Map file share(s) and ensure user access. • Configure and validate identity and access controls across tenants: Entra ID guest accounts, cross-tenant role assignments, and service principals for migration tooling • Migrate on-premises SQL databases to Azure and validate integrity and performance post-migration • Execute Azure-to-Azure SQL migrations by designing pipeline-based data movement (ADF or equivalent), configuring the replication or backup/restore for cross-tenant transfer, and defining failover and rollback strategy • Assess and remediate stored procedures for SQL Server version compatibility (2012 → 2019) • Align networking and security across tenants • Author cutover runbooks and automation scripts (PowerShell/CLI, Terraform) to ensure repeatable, auditable execution • Produce and maintain migration status reporting for delivery leadership throughout the engagement

Role Description Greenhouse is looking for a Senior Support Engineer I to join our team in the Eastern Time Zone! In this role, you'll collaborate with our Customer Support, Engineering, and Customer Success teams, troubleshooting a wide range of technical issues for our customers. Working alongside Greenhouse's engineers, you’ll have the opportunity to dive deep into the technical aspects of the Greenhouse product suite and sharpen your technical skills. Who will love this job - An innovator – you think creatively to tackle problems and discover workarounds using all available resources. - A wordsmith – you have the ability to communicate clearly, concisely, and with a friendly tone in order to transcend the starkness of chat and email to leave customers feeling heard. - A project manager – you can multi-task and balance priorities without breaking a sweat. What you’ll do - Effectively resolve the most complex technical issues for customers, including providing guidance, routing product feedback, and handling escalated customer problems. - Triage and manage open customer issues, escalating when appropriate to ensure timely and satisfactory resolution. - Collaborate cross-functionally with Customer Success, Product, and Engineering teams to deliver a seamless experience and maintain a high standard of customer happiness. - Provide technical leadership, strong judgment, and mentorship to the Support Engineering team, improving knowledge sharing and overall effectiveness as Greenhouse scales. - Own the development and refinement of internal tools, processes, diagnostics, and runbooks to enhance team capabilities and multiply productivity, including improving internal tools. - Maintain and update internal support documentation. - Provide call-back phone resolution for customers as needed. Qualifications - 5+ years of customer-facing technical experience, with a proven ability to support enterprise customers and collaborate with Engineering on complex escalations. - Outstanding written and verbal communication skills, including the ability to translate technical concepts for non-technical audiences and confidently provide live video support. - Deep experience debugging complex issues, especially related to APIs, and familiarity with logging software (e.g. Sumologic, Datadog, Rollbar). - A proven ability to collaborate cross-functionally with internal teams and external third-parties to resolve ambiguous issues and manage stakeholder expectations. - A strong ownership mentality, demonstrating responsibility for the end-to-end customer experience and driving continuous process improvement. - Excellent organizational skills and the ability to effectively manage competing priorities and multi-task. - A track record of effecting positive change and improving support processes beyond individual ticket resolution. - Your unique talents! If you don’t meet 100% of the qualifications above, tell us in your cover letter why you’d be a great fit for this role. Requirements - Applicants must be legally eligible to work in Canada as of the start date chosen by the Company. We are unable to support sponsorship at this time. Benefits - The national pay range for this role is $87,700 - $127,100 CAD. Individual compensation will be commensurate with the candidate's experience and qualifications. - Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. - Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.