• Provide on site supervision and mentorship for field service technicians and support staff, ensuring efficient execution of day-to-day activities. • Act as the primary point of on site/in field contact for technicians, providing guidance on technical and operational challenges on the job site to quickly and effectively to minimize disruptions. • Serve as the first escalation point for field service-related issues, working with customers to resolve concerns in a timely manner. • Act as direct EHS representative for the field, ensuring OSHA and all other regulatory requirements are being met daily. • Work with management staff to ensure field teams are tracking toward positive operational metrics. • Build positive relationships with customers by ensuring high-quality service delivery. • Regularly inspect fieldwork to confirm adherence to safety and quality guidelines. • Provide regular updates to Services leadership on service progress, team performance, and operational challenges. • Ensure all project related administrative tasks are completed on time per schedule. • Provide primary administrative and work management support to field staff on week off rotation. • Support ‘cold’ commissioning (electrical checks using auxiliary power) and ‘hot’ commissioning of battery systems (energized electrical checks) and correct battery related performance issues including performing cell and module charging/balancing. • Provide technical support for fault isolation and troubleshooting during all phases of commissioning. • Communicate directly with the customer on all aspects of project execution including accurate and timely daily reporting. • Coordinate return and repair of defective parts in support of warranty claims. • Manage field tools for field assignments / projects.

Role Description We're looking for a Full Stack Product Engineer to help build and maintain an AI-native product used by real customers in complex, high-stakes environments. This role is product-focused and execution-heavy, ideal for an engineer who enjoys shipping features, fixing real-world issues, and improving systems that people depend on daily. You will work on a mix of new feature development and ongoing product maintenance, supporting an AI-powered platform that turns scattered organizational knowledge into usable, structured answers. You will not be operating in a vacuum. Designs, direction, and architectural guidance already exist. Your job is to help turn that into reliable, scalable product functionality. If you enjoy full-stack work, moving quickly with clear direction, and contributing to a meaningful AI product without reinventing everything from scratch, this role is a strong fit. Qualifications - 2+ years of professional experience in full-stack product development - Strong experience building full-stack applications - Fluent, comfortable, and proficient in React, TypeScript, and Node.js - Mission and user-oriented over attachment to specific technology or area of the stack - Product-minded, curious, and empathetic with a genuine care for user experience - Bias toward moving quickly and finding creative ways to ship early - Experience using AI tools as part of your coding practices - Comfort working within an existing codebase and improving it incrementally - Ability to debug issues, ship fixes, and move features forward independently - Clear written and verbal communication with both technical and non-technical stakeholders - Humble, kind team player based on the West Coast, with a strong preference for the SF Bay Area - Experience working in product-driven or startup environments Requirements - Build and ship full-stack features for an AI-native platform - Implement product designs using React and TypeScript on the front end - Develop and maintain backend services using Node.js - Work within existing architecture while contributing clean, maintainable code - Turn well-defined requirements into working product features efficiently - Fix bugs and address issues in existing production systems - Improve configurability and self-service capabilities for customers - Support updates and refinements required for ongoing customer use - Help keep the platform stable, reliable, and easy to operate - Work closely with US-based engineers on scoped feature work - Follow established patterns and architectural guidance - Communicate clearly about progress, blockers, and tradeoffs - Contribute to documentation and handoffs when needed - Assist with infrastructure-related tasks as needed - Help deploy tools or support foundational infrastructure work when scoped - Collaborate with infra-focused contractors or engineers as required Benefits - You will be paid in USD (bi-monthly: every 15th and 30th) - Paid Time Off in accordance with company policy - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you're most productive - Work on a real AI product serving government and enterprise customers - Clear scope, strong technical guidance, and product-driven priorities - Opportunity to grow as a product engineer inside an AI-first company How to Apply Please include: - Your updated resume - A short 1 to 2 minute Loom video introducing yourself and describing a full-stack product you've worked on, including what you owned and shipped Only candidates who submit a Loom video will be considered. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record a video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

• Build new features for our REST API and enhance AWS infrastructure using a modern technology stack, including C# and AWS CloudFormation. • Partner closely with Product Management, Design, and QA teams to deliver new features and platform enhancements. • Participate in our pull request review process, ensuring high code quality while providing thoughtful feedback and mentorship to fellow team members. • Optimize application performance, scalability, and responsiveness across large datasets. • Develop cloud-native features using AWS services such as Lambda, S3, DynamoDB, and Redshift. • Automate deployments and CI/CD pipelines using Infrastructure-as-Code technologies. • Identify and resolve performance bottlenecks while ensuring high availability and platform reliability.

Role Description Bloom Growth is seeking a Senior Full Stack Engineer to build and scale the software systems that power our product and customer experience. You’ll work across the stack—delivering high-quality front-end experiences while ensuring our infrastructure is automated, reliable, and deployable with confidence. This role is ideal for someone who takes ownership end-to-end, thrives in modern cloud environments, and uses AI tools intentionally to accelerate delivery and improve engineering workflows. - Design and develop scalable applications using TypeScript, React, and modern web technologies - Build and maintain CI/CD pipelines, cloud infrastructure, and automated deployment processes - Implement infrastructure as code (Terraform, CloudFormation, or similar) - Partner cross-functionally to translate business needs into high-quality engineering outcomes - Deliver iteratively using agile methodologies - Leverage AI coding tools to improve velocity and effectiveness - Maintain high standards for code quality, reliability, security, and scalability - Contribute to technical planning, code reviews, and continuous improvement Qualifications - 5+ years of software engineering experience - Strong proficiency in TypeScript and React - Hands-on DevOps experience (CI/CD, containerization, cloud platforms) - Experience with infrastructure as code - Demonstrated use of AI development tools - Strong communication skills and ability to thrive in a fully remote team - Experience with .NET and C# - SaaS or B2B product experience - Experience building or supporting AI-powered capabilities - Experience collaborating closely with Product and Design Requirements - The expected base salary range for this role is $150,000–$190,000 USD, depending on experience, skills, qualifications, and geographic location. - Bloom Growth™ follows an equitable, market-aligned compensation philosophy to ensure fairness and consistency across our fully remote team. Benefits - 100% remote work environment - Medical, dental, vision, and life insurance - 401(k) with employer match (immediate eligibility) - Unlimited PTO - Paid parental leave - Professional development opportunities - Company-paid holidays Company Description We’re a fully remote team committed to openness, helpfulness, continual learning, and honest communication. These values shape how we work together and how we support the clients who use our business growth operating system. - Bloom Growth™ is an equal opportunity employer committed to creating an inclusive and respectful workplace. - All employment decisions are made without regard to protected characteristics in accordance with applicable laws. - We participate in E-Verify and require all employees to complete the I-9 verification process upon hire.