Renewance, Inc.

• Support proposal generation, formatting, and editing to ensure accuracy, consistency, and alignment with client requirements • Coordinate and schedule internal sales milestone meetings (e.g., Tollgate reviews, pipeline updates, and opportunity strategy calls) • Track key deliverables and timelines across active opportunities to ensure deadlines are met • Maintain and update CRM (e.g., HubSpot) with opportunity details, notes, and activity tracking • Email reminders and client outreach on behalf of sales team as needed. • Provide light client follow-up support, including scheduling, status updates, and information requests • Assist senior sales leadership with reporting, presentation materials, and sales documentation • Partner cross-functionally with operations, finance, and technical teams to gather inputs for proposals and sales materials

• Supervise and mentor field service technicians and support staff, ensuring efficient execution of day-to-day activities. • Act as the primary point of contact for technicians, providing guidance on technical and operational challenges. • Promote a collaborative and solutions-oriented team culture. • Manage scheduling, resource allocation, and dispatching to ensure timely delivery of field services. • Monitor key performance indicators (KPIs) such as service response times, task completion rates, and customer satisfaction. • Address on-the-ground issues quickly and effectively to minimize disruptions. • Serve as the first escalation point for field service-related issues, working with customers to resolve concerns in a timely manner. • Build positive relationships with customers by ensuring high-quality service delivery. • Gather and act on customer feedback to improve service processes. • Support the execution of standard operating procedures (SOPs) for all service activities. • Identify and implement small-scale process improvements to increase team efficiency and reduce costs. • Collaborate with team members to adopt new tools and technologies for field operations. • Ensure compliance with safety regulations, company policies, and industry standards. • Regularly inspect fieldwork to confirm adherence to safety and quality guidelines. • Provide regular updates to senior leadership on service progress, team performance, and operational challenges. • Analyze service data to identify trends and areas for improvement.

• Lead the development and execution of a NERC Generator Operator (GOP) compliance program, ensuring adherence to all applicable reliability standards and maintaining audit-ready processes, documentation, and evidence systems. • Serve as the subject matter expert on NERC compliance, partnering with internal teams, customers, and regulatory bodies during audits, reviews, and ongoing operations. • Manage Remote Monitoring & Operations Center (RMOC) activity to support battery energy storage and renewable assets, including real-time monitoring, alarm management, and grid communications. • Oversee real-time grid operations, coordinating with Transmission Operators, Balancing Authorities, and ISOs/RTOs to execute dispatch instructions, respond to grid events, and maintain system reliability. • Collaborate with Product and Engineering teams to integrate compliance and operational workflows into the RenewanceConnect platform, including monitoring, reporting, and predictive maintenance capabilities. • Support delivery of Long-Term Service Agreements (LTSAs), ensuring performance, availability, and compliance commitments are met while serving as a key customer-facing leader. • Build and lead a high-performing operations team, implementing training programs aligned with NERC standards and fostering a culture of safety, compliance, and continuous improvement.

• Devise, implement, and execute a comprehensive sales strategy tailored to both the stand alone and solar energy storage markets, with a focus on selling services and software solutions. • Utilize an established network within the renewable energy market to build relationships with key decision-makers. • Act as a trusted advisor to clients, delivering value through ongoing engagement and expertise in both services and software offerings. • Demonstrate a "hunter" mentality by actively seeking out new opportunities through a systematic and strategic approach to the sales process. • Develop compelling proposals and presentations that clearly articulate the company's value proposition. • Effectively communicate this value to customers at all levels, ensuring alignment with their goals and needs. • Build trust with clients through clear and confident communication, positioning the company as a trusted advisor. • Continuously expand your knowledge of the renewable energy market, including key technical details and market drivers, to offer thought leadership and technical guidance to customers.