• Lead, develop, and manage a team of Partner Credit Risk Managers responsible for oversight of partner credit programs • Establish and maintain a comprehensive second line oversight framework for all BaaS partner credit programs • Recommend and enforce credit risk policies, and risk appetite across partner credit programs • Evaluate and approve (or recommend to Leadership) partner credit models, underwriting strategies, and program structures • Monitor portfolio performance across partners, identifying trends, concentrations, emerging risks and action plans • Guide development of early warning indicators and portfolio stress scenarios • Collaborate with fintech partners, program managers, and internal stakeholders to ensure alignment with risk expectations • Ensure compliance with regulatory expectations related to third-party risk (e.g., FDIC, Federal Reserve guidance) • Support due diligence and onboarding of new BaaS partners, including credit assessments • Provide credible challenge to partner assumptions, models, and performance forecasts • Design and implement controls for counterparty credit risk management, including ongoing partner monitoring • Lead the evaluation of financial strength and stability of BaaS partners. Analyze financial statements, cash flow, liquidity, capital adequacy, and funding models • Establish counterparty risk ratings, exposure limits, and ongoing monitoring standards • Identify and escalate risks related to partner sustainability, operational dependency, and market conditions.

Role Description Join Us in Transforming the Dental Experience. Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit. Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry. The Role You’ll Fill at NADG: - Accurately enter data into the dental practice management system, reconciling prior system. - Verify insurance coverage and benefits. - Accurately build and attach insurance groups and plans. - Identify and resolve entry errors and problems. - Run reports and reconcile numbers from one system to another. Qualifications - A high school diploma. - Experience with MS Office Products. - Ability to navigate the internet using various web portals with ease. - 2 years of previous medical or dental insurance experience preferred. - Ability to work evenings and potentially some Saturdays. - A strong sense of compassion and desire to form positive interpersonal relationships over the phone. - Ability to multi-task and prioritize effectively while maintaining good organization and project management skills. Benefits - A comprehensive benefits package including 401k. - Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us. - Constant opportunities for career growth and continuing education. - An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients. Equal Opportunity Employer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Role Description The Appeal Examiner is responsible for managing, to resolution, appeal scenarios. These may contain responses from multiple business units. This person is responsible for ensuring timely, customer-focused responses. In this role, you will: - Review and analyze any relevant appeals as assigned. - Interpret any policy and coverage guidelines as dictated by organizational policy and supervisory discretion. - Coordinate reviews as needed. - Draft resolution letters in order to ensure a timely and accurate response. - Ensure timely handling of assigned cases, contingent on departmental workload and assignments. Qualifications - 1+ years customer service experience in a metrics-driven environment. - 1+ years administrative experience. - Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook). Requirements - 1+ years of experience with plan documents, appeals, compliance and/or claim research. - 1+ year of experience with interpreting health plans and benefits. - Strong familiarity with medical terminology, self-funding, and/or ERISA (Employee Retirement Income Security Act) requirements. Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility.

• Execute distribution strategies, in partnership with the PI RVPs, Regional Presidents, Regional Executives, Regional Directors and HO & Local Business Distribution Leaders. • Manage strategic relationships with key partners. • Maintain high levels of visibility, engage regularly to understand partners performance, products/service, strategic plans, market direction, successfully navigate organization to support building deeper mutually beneficial relationships. • Coordinate, collaborate, inform, facilitate with all our business groups including the PI Regional leadership team, BI and Enterprise Distribution Management on initiatives, broker requests, escalations, advise and support messaging. • Build sales organizational capability and provide support through effective oversight of the development of strategies through sales resources and state of the art disciplines with technology. • Evaluate and recommend innovation and execution for the PI road map. • Partner with the field or Agencies to prioritize and build capabilities to improve sales processes and execution quality. • Facilitate an organization of continuous process improvement. • Monitor and strive to maintain high levels of quality, consistency and adoption of support efforts, resources, tools and deliverables. • Consult with senior management on approaches to be taken in executing change to the business operation. • Create and submit periodic status updates of current projects to senior management. • Partner with other divisions (Finance, Product, Platform, Distribution, Training, Marketing, Communications, etc.) that provide support and partnerships. • Manage the communication of objectives between business units to insure our sales strategy consistently provides a competitive edge in the marketplace. • Oversee the accuracy and efficient distribution of sales data and other intelligence essential to the sales organization. • Lead staff or team responsible for cultivating relationships, improving results and executing on distribution initiatives. • Perform other duties as assigned.