• Lead the development of product and innovation strategies across the individual market and new solution spaces • Translate enterprise and market priorities into relevant product strategies, value propositions, and expansion roadmaps • Identify and scale new growth opportunities, including lifestyle-oriented products, population-specific solutions, and adjacent offerings • Define market-specific right-to-win strategies, competitive positioning, and investment priorities • Lead development of business cases, including return on investment, growth, and margin impact in partnership with actuarial and finance • Promote optimization of product performance using member insights, behavioral data, and market intelligence • Ensure new solutions integrate with existing product portfolio, benefit design standards, and member value propositions • Improve modular product design to improve scalability, consistency, and speed to market across markets • Manage product lifecycle performance, including launch readiness, post-launch optimization, and long-term sustainability • Partner with product execution, compliance, and regulatory teams to ensure readiness and adherence to all requirements • Build design and execution of the member incentives platform (rewards, engagement programs, and vendor partnerships) • Define and innovate the program structure, eligibility, and value proposition in consideration of member engagement and retention goals • Partner with other teams and external vendors to provide scalable, compliant incentive solutions • Support ongoing refinement post-launch of incentive platform and partnership models, based on data-driven insights to promote membership engagement • Be the senior connector across actuarial, network, market leadership, compliance, regulatory, finance, and growth teams • Promote agreement, ensuring decision-making and execution • Manage dependencies, timelines, and trade-offs alongside peers to ensure execution and delivery of results • Influence strategic decisions across a matrixed organization without direct authority • Lead complex programs spanning multiple markets, partners, and products • Analyze results and provide recommendations to improve product performance or scaling of geographies, based on data-driven insights • Provide leadership oversight for direct report(s), including coaching, conducting frequent meetings, direction. • Compliance with all applicable laws and regulations • Other duties as assigned

• Lead the execution of ACA individual and small group health plan products • Manage end-to-end product portfolio performance, spanning benefit design, filings, and go-to-market readiness • Oversee the development of positioning, go-to-market plans, and sales enablement tools • Establish disciplined operating rhythms across product development and filing cycles • Build scalable processes and workflows to support multi-state execution • Partner with actuarial, network, market leadership, and compliance to achieve growth in a regulated environment

• Lead the strategy for next-generation lifestyle-focused health solutions. • Be a hands-on strategic product leader and people leader. • Accountable for building a high-performing team while directly leading product strategy and delivery. • Translate enterprise priorities into scalable, market-ready health solutions that increase growth, retention, and long-term portfolio difference. • Report into the Vice President, Insurance Product Innovation and Development. • Collaborate with cross-functional leadership teams to develop culturally aligned and linguistically tailored health solutions.

Role Description Nos encontramos en la búsqueda de un Experto Senior en Procesos de Seguros – BPMN & IA, con sólida experiencia en el sector asegurador y profundo conocimiento en modelamiento de procesos (BPMN 2.0) y aplicación de inteligencia artificial. Participarás en un proyecto de consultoría estratégica enfocado en la optimización y rediseño de procesos clave (suscripción, emisión e indemnizaciones), bajo una modalidad remota con interacción constante con stakeholders del negocio. - Entrevistar a líderes y operadores de los procesos de negocio priorizados en seguros. - Revisar y evaluar flujos To-Be en BPMN 2.0, asegurando consistencia y aplicabilidad operativa. - Identificar brechas entre los procesos documentados y la operación real. - Detectar puntos críticos de dolor (tiempos, trazabilidad, eficiencia) en los procesos de negocio. - Mapear y validar reglas de negocio clave bajo cumplimiento regulatorio del sector asegurador. - Identificar oportunidades de implementación de IA con alto impacto en eficiencia y calidad. - Evaluar decisiones automatizables vs. decisiones que requieren validación humana según normativa SFC. - Construir frameworks de priorización de iniciativas (quick wins) en rediseño de procesos. Qualifications - Experiencia mínima de 8 años, con al menos 5 años en el sector asegurador. - Dominio de procesos de suscripción, emisión e indemnizaciones. - Conocimiento en canales de distribución de seguros en Colombia. - Manejo avanzado de BPMN 2.0 para análisis y modelamiento de procesos. - Conocimiento del marco regulatorio de la SFC aplicado a seguros. - Experiencia en metodologías de análisis de procesos (value stream mapping, identificación de cuellos de botella). - Conocimiento funcional de sistemas core de seguros. - Comprensión de soluciones de IA aplicadas a procesos de seguros (scoring, OCR, automatización de decisiones). Benefits - Salario competitivo. - Medicina prepagada. - NEORIS Days (3 días libres). - Bonificación por cumplimiento anual. - Bono vacacional. - Herramientas corporativas. - Plataformas de capacitación y entrenamiento. - Trabajo remoto / híbrido según servicio.