Role Description You will be in contact with private landlords and accounts in order to onboard them in the Spotahome platform. Your responsibilities include: - Contacting both private landlords and accounts to ensure their listings contain correct and up-to-date information (availability updates). - Learning how to engage with landlords and help them optimize the conditions of their properties to maximize value from the Spotahome platform. - Reactively solving landlords' questions, making modifications, and providing advice to improve their performance on our platform. - Contacting listers to schedule photo-sessions. - Tracking and analyzing your own reports. - Supporting the Sales team with daily reporting and account management tasks. - Developing strong relationships with local teams and central operations. Qualifications - Fluency in Italian and high proficiency in English. - Interest in technology, property, and the travel industry. - Organizational skills and the ability to multitask. - Startup mentality and creative mindset. - Agility and the desire to learn. - Ability to sign a University agreement. - Based in Milan or Madrid. Requirements - Remote flexibility; we trust our team and are goal-oriented. - Paid internship: 800 euros gross per month with a 6-month duration. - Starting date: July 2026. - Work with talented, committed, and supportive teammates. - International work environment with more than 16 nationalities. - No politics or bureaucracy; only a great environment for you to achieve your best work. Benefits - Hands-on Tutor to help you learn and grow in the business and account management fields. Company Description Spotahome is an international online marketplace that offers verified rental accommodation across 100 European cities in 27 countries with a global ambition. Founded in 2014 by four friends, Spotahome aims to revolutionize the traditional real estate space by digitalizing rentals. We make renting easy by allowing people to book completely online from anywhere in the world, ensuring that the property they are booking is real and accurate. We are unique in sending “Homecheckers” to create videos, floorplans, and photos for almost 100,000 properties across Europe. So far, we’ve helped over 150,000 renters find their perfect home—no more traditional viewings, no more time-wasting, just easy online renting! We are backed by highly reputed international investors from Silicon Valley, the UK, and Spain, having raised €80+ Million to date.

• Responsible for the end-to-end management and delivery of workplace services projects including relocations, decommissions, small buildouts, furniture installations, and other facility-related initiatives. • Serves as the primary point of contact for assigned clients and projects, overseeing planning, budgeting, scheduling, vendor coordination, execution, risk management, and project closeout activities. • Manage assigned workplace services projects from initiation through closeout, ensuring successful execution of scope, schedule, budget, and quality expectations. • Collaborate with internal teams, vendors, and stakeholders to define project scope, objectives, schedules, logistics plans, and operational requirements. • Develop and maintain project schedules, milestone tracking, and sequencing plans to support efficient project execution and alignment with contractual commitments. • Lead proactive communication across all project stakeholders, identifying risks, operational challenges, and client concerns early while implementing effective mitigation strategies. • Direct and manage vendor activities, ensuring compliance with project requirements, safety standards, building regulations, company procedures, KPIs, and client expectations. • Monitor vendor performance, project progress, and field execution activities, making operational adjustments as needed to maintain schedule and delivery objectives. • Manage project financial performance including budget tracking, forecasting, cost control, change management, and margin protection. • Review project scope changes and coordinate development, documentation, and administration of change orders to prevent scope creep and protect project profitability. • Review and approve vendor proposals, invoices, and project-related costs to ensure alignment with approved scope, pricing, and contractual requirements. • Ensure compliance with client, building, regulatory, and safety requirements, including operational procedures, insurance requirements, and risk management standards. • Participate in client meetings, internal planning meetings, and project status reviews while maintaining accurate and timely project reporting related to schedule, cost, risk, and performance. • Resolve project-related operational issues, vendor concerns, and client escalations in a timely and professional manner while protecting client relationships and company interests. • Lead project closeout activities including completion of documentation, financial reconciliation, invoice review, lessons learned, and final client deliverables.

• Negotiate and manage an annually billed revenue portfolio in the seven-figure range across multiple affiliate partners • Analyze large datasets and performance reports to optimize campaigns and negotiate commercial terms • Develop and maintain strong, long-term partner relationships and act as the primary point of contact • Negotiate commercial terms (payments, commission structures, budgets) and manage partner expectations to create sustainable, mutually beneficial agreements • Coordinate day-to-day partner relationships, including commercial, legal, financial, and marketing-technical aspects • Prospect, qualify, and onboard new advertisers who are a good fit for our verticals • Continuously analyze the market and competitive landscape, translating insights into concrete actions for the portfolio • Work closely with internal stakeholders to optimize performance and implement improvements • Travel to industry conferences and partner meetings to represent We Love X, meet clients, and strengthen partnerships

• Serve as the primary point of contact for assigned client accounts. • Build and maintain strong, long-term relationships with clients through proactive communication and exceptional service. • Manage client expectations and ensure timely delivery of products and services. • Handle customer inquiries, concerns, and issues, providing prompt and effective resolution. • Assist in escalating and resolving complex client concerns when necessary. • Maintain accurate records of customer interactions, projects, and account activity. • Manage projects through the complete production lifecycle, from project initiation through final delivery. • Coordinate print and digital marketing campaigns to ensure quality, accuracy, and timely execution. • Collaborate with clients and internal teams to gather project specifications and requirements. • Review project estimates, customer files, proofs, and specifications to ensure accuracy before production. • Monitor project timelines and communicate status updates to clients and internal stakeholders. • Work closely with production, fulfillment, creative, data, and technology teams to ensure successful project execution. • Identify opportunities to expand client relationships through additional products and services. • Support sales initiatives by identifying customer needs and generating qualified leads. • Collaborate with Sales Representatives to support account growth and customer retention. • Ensure clients are informed about available solutions that can help achieve their business objectives. • Coordinate with vendors and production partners to ensure quality, pricing, and delivery expectations are met. • Assist with client onboarding, account setup, and workflow implementation. • Ensure all project information is complete, accurate, and properly communicated to internal teams. • Utilize ERP, project management, CRM, and workflow systems to manage client accounts, production schedules, and project performance. • Leverage technology to improve efficiency, reporting, client communication, and operational visibility. • Support process improvements and adoption of new technologies that enhance client and team performance. • Maintain accurate documentation and reporting within organizational systems.