Role Description At Trinetix we are looking for a Senior Transmission Implementation Engineer to join our Transmissions team, supporting the build, expansion, and optimization of Arelion's optical transport network. The ideal candidate will have proven experience with DWDM infrastructure, optical line systems, and transponder platforms, along with a strong ability to commission, migrate, and manage transmission equipment. As part of the Transmissions team, you will work closely with internal teams and external vendors to ensure reliable and timely delivery of network capacity, while maintaining high standards of documentation and service quality. - Network Implementation: Lead the implementation of the Arelion Optical Transport Network, ensuring delivery within agreed lead times. - Installation & Commissioning: Oversee installation, commissioning, testing, and service turn-up of optical transmission equipment. - DWDM Migrations: Perform DWDM link migrations in coordination with onsite technicians, including activities outside standard working hours when required. - EoL Platform Migration: Execute migration of services from platforms approaching end-of-life (EoL). - Collaboration: Work closely with internal teams on network expansion, optimization initiatives, and decommissioning of legacy equipment. - Vendor Coordination: Work with external vendors to support successful delivery, installation, and commissioning of DWDM systems. - Logistics: Provide logistics coordination for equipment shipments between warehouses and deployment sites. - Documentation: Ensure accurate and high-quality documentation across all relevant systems and tools. - Stakeholder Engagement: Participate in regular deployment and progress meetings with vendors and stakeholders. Qualifications - 5+ years' experience within a telecommunications company covering Plan, Build, and Operate functions. - Proven experience working as a DWDM Network Engineer within a telecommunications environment. - Extensive configuration and troubleshooting experience with Infinera 7300, Infinera FlexILS, Nokia GX, Ciena 6500, and Ciena 6500 RLS. - Hands-on experience with Infinera Groove G30, Nokia GX, and Ciena ELS. - Experience with Ciena WL5e and WL6e (C-band and L-band), and Nokia CHM6 and CHM7 series (C-band and L-band variants). - Experience supporting remote installations of transponders and shelves together with onsite technicians; ability to guide onsite technicians remotely during installations and troubleshooting. - Good understanding of fibre infrastructure, including cable routing and ODF connectivity within data centre environments. - Proven capability to commission and turn up DWDM services. - Experience supporting spectrum migration activities. - Strong documentation skills, including maintaining network inventory systems. - Ability to clearly communicate project status and progress to internal stakeholders. - Up-to-date knowledge of current transmission technologies and industry best practices. Requirements - Strong problem-solving mindset with a proactive and supportive approach. - Self-disciplined with the ability to take ownership of tasks and deliver independently with minimal supervision. - Effective team player with leadership capabilities when required. - Excellent written and verbal communication skills. - Strong commitment to service quality and delivery. - Ability to manage multiple tasks in a fast-paced environment. - Comfortable working with administrative and repetitive tasks requiring high accuracy. - Ability to work effectively across international and cross-functional teams. Preferred Qualifications - Post-secondary education or university degree is desirable but not mandatory. - Vendor certifications (Nokia, Infinera, and/or Ciena) are advantageous. Company Description Established in 2011, Trinetix is a dynamic tech service provider supporting enterprise clients around the world. Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture. Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth. We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics.

• Guide clients through the onboarding process, including system setup, configuration, integration, and data migration as needed • Work closely with clients to understand their unique requirements and implement our solution to meet their needs and ensure seamless integration with their existing platforms • Serve as the main point of contact for our clients throughout the implementation process. • Coordinate with internal teams, such as product and support, to address client needs and ensure timely resolution of issues • Ongoing collaboration with cross-functional teams to understand business requirements and translate them into implementation processes • Identify areas for improvement in the product or implementation process based on client feedback • Collaborate with product development team to suggest enhancements or updates to the product • Assist in development of comprehensive documentation around implementation workflows and procedures for internal use and end-user guidance • Keep detailed records of client interactions and feedback for future reference • Manage integrations with third party integrators, including technical support and SMEs as needed • Gather and analyze data on client usage patterns, implementation timelines, and support requests to provide insights into areas of strength and areas for improvement recommendations

Develop and steward donor relationships to drive mission impact and revenue growth. Execute fundraising strategies, manage corporate partnerships, and ensure successful event planning to strengthen donor engagement and retention.

Company Description Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's leading workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Implementation Manager oversees the on-time, on-budget delivery of the Moveworks platform to meet the customer's desired results. This requires completing projects following leading practice methodology, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain stakeholder support, including risk and issue mitigation. The Implementation Manager is responsible for assembling and leading project resources, ensuring they understand planned tasks, tracking progress, and managing deviations through appropriate measures. What you get to do in this role: - Lead customers through the initial implementation of Moveworks as well as new product offerings, often in collaboration with a services partner. - Manage the engagement governance, timeline, scope, risk, change management, resourcing, and reporting. - Help customers identify, map, build, and launch agentic workflows that drive business value. - Provide change management best practices to ensure successful adoption and organizational readiness. - Work with Sales, partners, and customers to understand the customer and the engagement, including challenges, issues, and value being delivered. - Understand customer goals and align deliverables accordingly. - Be the single point of contact to encourage collaboration and customer agreement on proposed solutions. - Mentor team members and partners to achieve engagement deliverables and promote the customer's desired results. - Identify gaps between actuals and plan of record, proposing solutions and driving resolutions. - Partner with the Product organization as a champion for customers, sharing insights from the field in product design and development cycles. - Partner with Customer Success Managers to ensure a seamless transition to post-launch engagement and support. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 4+ years progressive experience leading software implementations (SaaS preferred) with enterprise customers; or equivalent education/experience. - Project management experience including scope control, budgeting, estimating, and resource management. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. - Ability to creatively propose technical solutions to challenging problems and communicate technical concepts clearly and efficiently. - Process-focused with strong problem-solving ability-always searching for a smarter, better way to achieve a goal. - Experience building strong internal and external relationships, including with senior-level executives. - Creativity with comfort running projects independently. - Experience driving complex issues through analysis and resolution. - Experience working collaboratively across cross-functional team - Diplomatic, tactful, and poised under pressure. - Bachelor's degree. - Ability to travel up to 25% of the time. For positions in this location, we offer a base pay of $116,400 - $192,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.