• Guide clients through the onboarding process, including system setup, configuration, integration, and data migration as needed • Work closely with clients to understand their unique requirements and implement our solution to meet their needs and ensure seamless integration with their existing platforms • Serve as the main point of contact for our clients throughout the implementation process. • Coordinate with internal teams, such as product and support, to address client needs and ensure timely resolution of issues • Ongoing collaboration with cross-functional teams to understand business requirements and translate them into implementation processes • Identify areas for improvement in the product or implementation process based on client feedback • Collaborate with product development team to suggest enhancements or updates to the product • Assist in development of comprehensive documentation around implementation workflows and procedures for internal use and end-user guidance • Keep detailed records of client interactions and feedback for future reference • Manage integrations with third party integrators, including technical support and SMEs as needed • Gather and analyze data on client usage patterns, implementation timelines, and support requests to provide insights into areas of strength and areas for improvement recommendations

Develop and steward donor relationships to drive mission impact and revenue growth. Execute fundraising strategies, manage corporate partnerships, and ensure successful event planning to strengthen donor engagement and retention.

Company Description Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's leading workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Implementation Manager oversees the on-time, on-budget delivery of the Moveworks platform to meet the customer's desired results. This requires completing projects following leading practice methodology, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain stakeholder support, including risk and issue mitigation. The Implementation Manager is responsible for assembling and leading project resources, ensuring they understand planned tasks, tracking progress, and managing deviations through appropriate measures. What you get to do in this role: - Lead customers through the initial implementation of Moveworks as well as new product offerings, often in collaboration with a services partner. - Manage the engagement governance, timeline, scope, risk, change management, resourcing, and reporting. - Help customers identify, map, build, and launch agentic workflows that drive business value. - Provide change management best practices to ensure successful adoption and organizational readiness. - Work with Sales, partners, and customers to understand the customer and the engagement, including challenges, issues, and value being delivered. - Understand customer goals and align deliverables accordingly. - Be the single point of contact to encourage collaboration and customer agreement on proposed solutions. - Mentor team members and partners to achieve engagement deliverables and promote the customer's desired results. - Identify gaps between actuals and plan of record, proposing solutions and driving resolutions. - Partner with the Product organization as a champion for customers, sharing insights from the field in product design and development cycles. - Partner with Customer Success Managers to ensure a seamless transition to post-launch engagement and support. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 4+ years progressive experience leading software implementations (SaaS preferred) with enterprise customers; or equivalent education/experience. - Project management experience including scope control, budgeting, estimating, and resource management. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. - Ability to creatively propose technical solutions to challenging problems and communicate technical concepts clearly and efficiently. - Process-focused with strong problem-solving ability-always searching for a smarter, better way to achieve a goal. - Experience building strong internal and external relationships, including with senior-level executives. - Creativity with comfort running projects independently. - Experience driving complex issues through analysis and resolution. - Experience working collaboratively across cross-functional team - Diplomatic, tactful, and poised under pressure. - Bachelor's degree. - Ability to travel up to 25% of the time. For positions in this location, we offer a base pay of $116,400 - $192,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Title: Senior Energy Specialist (5642) - SF Environment Department Department: Environment Job class: 5642-Senior Environmental Specialist Salary range: $124,306.00 - $151,112.00 Role type: Permanent Civil Service What does this mean? Hours: Full-time Exam type: Position Based Test Rule: Rule of 10 Job Description: Who We Are The San Francisco Environment Department (SF Environment) advances climate protection and enhances quality of life for all San Franciscans. SF Environment is a department within the City and County of San Francisco, a local government committed to innovation, leadership and collaboration in creating environmental change. SF Environment is recognized worldwide for its environmental policies and programs, which center on achieving zero waste, reducing toxic chemical hazards, advancing environmental justice, promoting sustainable transportation modes, expanding clean energy infrastructure, greening our built environment, and protecting our urban forest. We’re a passionate, mission-driven team that values credibility, collaboration, impact, innovation and equity. SF Environment is also a great place to work, offering an attractive benefits package that includes healthcare and retirement. The Department follows the hybrid work model, where staff work in office four days a week and are able to work from home one day of their choosing.   The Energy team at SF Environment administers energy efficiency incentive programs for San Francisco residents and businesses, advances policies, and directly supports achieving local and state climate goals and objectives. The team is seeking a Senior Energy Specialist (5642) to lead efforts to reduce energy use to lower utility costs and improve refrigerant management to reduce fugitive emissions in San Francisco and beyond. Recruitment Details: This is a Position-Based Recruitment conducted in accordance with CSC Rule 111A. SF Environment - Statement on Racial Equity For over 20 years, SF Environment has worked with San Francisco’s Black, indigenous, and people of color (BIPOC) communities to mitigate environmental burdens, increase accessibility of environmental programs and benefits, engage community members, and improve health outcomes. BIPOC communities are disproportionately exposed to environmental stressors that include air and soil pollution, illegal dumping of toxics and other materials, industrial land uses and transportation impacts. They are more likely to live in housing conditions with limited access to green space and where poor indoor air quality from pests, mold, and the use of toxic products contributes to the prevalence of asthma and other health disparities. They are more likely to be employed in areas with high levels of exposure to toxics. Now, they are the first communities feeling the impacts of climate change, with the fewest resources to respond. SF Environment has a longstanding commitment to the principles of environmental justice, whereby communities most impacted by environmental stressors and climate change are prioritized and the long-time work of community leaders is recognized and supported. We are committed to uplifting the contributions of local environmental leaders of diverse racial backgrounds and ensuring that racial equity is the cornerstone of all of our programs, policies, and services. Role description As the Senior Energy Specialist, you will be responsible for the administration and implementation of one or more state ratepayers-funded energy efficiency, refrigeration, and/or energy-related equity programs. You will oversee multiple projects to ensure successful delivery of program goals and outcomes. In addition, you will assist with long-range planning – researching and developing policies and programs to decarbonize existing buildings, refrigeration management, and distributed energy resources. You will have day-to-day decision-making responsibilities, as well as the ability to negotiate within project scopes. Reporting to the Energy Program Manager, you will also supervise a team of direct reports. What You’ll Do - The duties specified below are representative of the range of duties assigned to this position and are not intended to be an inclusive list. - Manage energy efficiency programs with local utilities and the Bay Area Regional Energy Network, including managing staff, contracts and budgets, conducting regular reporting to funders and the California Public Utilities Commission, and planning future energy efficiency programs. - Supervise and coach staff to ensure professional growth through goal setting and actionable feedback. - Manage third-party vendors including their budgets, invoices, change orders, and draft clear scopes of work to maximize their support to the program. - Obtain participation and manage communications among stakeholders including other City departments and agencies, other local governments, state and federal agencies, advocates, community-based organizations, equipment manufacturers and distributors and trade associations. - Oversee contract compliance and budgets. - Oversee database management, including data creation, entry, organization, and supporting implementation of updates by external parties. Retrieve data, generate custom reports, import/export data, and provide guidance to improve workflows and data efficiency. - Research, analyze, and report on a wide range of energy efficiency and refrigerant management topics and policy issues to provide policy and strategic recommendations with a focus on equity, and participate in development of draft language for policy statements and local legislation. - Support grant writing and other forms for funding applications including drafting narratives and funding justifications, conducting technical analysis (e.g. cost-effectiveness tests, energy savings and emissions reductions forecast, etc.) to support funding requests, developing implementation schedules, and effectively collaborating with grant partners. - Update or create program plans, interagency memos, ARC-GIS maps, standard operating procedures manual, and other technical guidance documents, as required. - Other administrative and technical job duties, such as approving timesheets, completing and tracking purchase orders, task orders, reviewing relevant invoices, etc. as required. - Provide coverage for team members and partners, as needed. The above minimum qualifications reflect a special condition associated with the position to be filled. They may differ from the standard minimum qualifications associated with this classification. Substitution: Additional experience as described above may substitute for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one year. Possession of a Master's degree in public administration, environmental science, environmental health, public policy, public health, or a related field may substitute for one (1) year of experience. Possession of a Ph.D. in public administration, environmental science, environmental health, public policy, public health, or a related field may substitute for two (2) years of experience. Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. We do not expect any one candidate to have all the qualifications listed. We highly encourage you to apply if you are interested in joining us. - Skilled in staff leadership, development, and project management. - Experience supervising staff. - Experience gaining adoption of and compliance with legislation. - Experience writing reports and grants. - Experience navigating and working in or with public organizations. - Fluency in Cantonese, Spanish or other languages commonly spoken in San Francisco besides English. - An understanding of equity, inclusion and diversity concepts. The Supplemental Questionnaire is designed to measure knowledge, skills, and/or abilities in job-related areas as described within this announcement. This includes knowledge of: - State and federal policies and issues, state energy efficiency and refrigerant management regulations. - Administration and implementation of state ratepayer funded energy efficiency programs. - State environment goals and greenhouse gas reduction strategies. The skills and ability to: - Manage complex public-facing programs and their budgets. - Write clearly and concisely, in the appropriate format and style for the reader(s). - Organize and maintain complex information and data, ensuring accuracy. - Prioritize tasks and take initiative on projects, ensuring work is completed to time and proactively identifying and communicating issues. - Work effectively in a formal or informal leadership role with colleagues, department leadership and external stakeholders. - Work independently on project management and policy research. - Effectively collaborate with colleagues, leadership, and external stakeholders. - Modify program and project management, and communication style, based on needs and feedback from colleagues, leadership, and external stakeholders. - Adeptly lead staff in project management, deliverables, and development. - Follow complex procedures, maintain accurate records, identify issues proactively, and ensure work is completed accurately, consistently, and on time. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. What else should I know? Certification - The certification rule for the eligible list resulting from this examination will be Rule of Ten (10) Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.