March of Dimes

• Ensures data integrity, analyzing reports to evaluate and implement action plans • Developing/stewarding donor relationships and mobilizing supporters • Supporting the Senior Executive Director • Creating mission impact, mobilizing supporters, and growing a diversified revenue portfolio • Recruiting, activating, and retaining influential volunteer leaders • Monitoring and discussing direct report revenue goal progress • Providing coaching and professional development

• Reporting to the Director of Evaluation, the Manager of Evaluation acts as the primary evaluator for March of Dimes programs, interventions, activities, and initiatives. • This role is essential in planning and implementing evaluation strategies that measure and enhance program impact, contribute to ongoing learning, and promote data equity. • The Manager executes and delivers mixed-methods evaluation projects, collaborates with internal teams to translate findings into practice, provides technical assistance to staff, and supports the dissemination of results through reports, presentations, and publications. • Design and implement evaluation activities across a range of programs and initiatives. • Develop evidence-based logic models, evaluation plans, and tools tailored to various contexts. • Conduct and analyze mixed-methods data to assess needs, reach, process, and outcomes. • Lead data collection, cleaning, and quality assurance efforts with strong methodological rigor. • Collaborate with internal teams to align evaluation with program goals and integrate findings. • Support the development of internal data tracking systems to monitor outputs and outcomes. • Produce clear, actionable reports and presentations using effective data visualization techniques. • Present and publish evaluation findings internally and externally. • Provide evaluation training and technical assistance to staff to build internal capacity. • Foster a learning culture by sharing insights and best practices across teams. • Stay current on evaluation trends and apply innovative, equity-centered approaches. • Translate evaluation findings into recommendations that drive program improvement and strategic decisions.

Role Description The Donor Development Manager supports the Associate Director/Executive Director/Director of Donor Development in positioning March of Dimes as a leader in maternal and child health care in the respective market as well as establishing effective partnerships and collaborations with corporations, foundations, community/corporate leaders, government officials, other community organizations/nonprofits and supporters. This position is responsible for cultivating, growing and managing a portfolio of donors. It will utilize constituent relationship management systems to facilitate managing revenue streams through analytical reporting to evaluate and implement individualized strategic plans. Responsibilities include: - Developing/stewarding donor relationships - Mobilizing supporters to drive mission impact and increase overall revenue growth - Collaborating to execute event core tactics through leadership, engagement, empowerment, and mobilization of volunteers This position will report to the Associate Director, Executive Director, or Director of Donor Development, sharing successes and problem solving to ensure success in the market. Responsibilities also include: - Ensuring revenue goal achievement through developing/stewarding donor/prospect relationships - Identifying and securing market volunteer leadership - Generating/closing leads for mission investment products Responsibilities - Mission Leadership and Impact - Places Mission Impact at the forefront of all work - Translate mission and advocacy in a manner that demonstrates impact; identifying supporter philanthropic interest - Leverages Mission Impact Opportunities to engage supporters and drives expansion/implementation of mission programs, achieving revenue growth and measurable mission impact strategies - Demonstrate mission knowledge by communicating our work in a manner that delivers impact, leverages support and results in new mission investment opportunities - Demonstrate leadership that mobilizes volunteers, increases corporate relationships and meets market fundraising goals - Diversified Revenue Portfolio - Maintain and grow a donor revenue portfolio by moving donors through the donor continuum and continually adding new prospects - Increase local revenue by identifying appropriate corporate partners and developing alliances that drive March of Dimes mission impact - Identify diversified revenue opportunities that align with the mission goals of the donor - Maintain a year-round revenue pipeline resulting in newly secured revenue for market events, mission investment revenue streams, major and mid-level gifts, and planned giving - Identify, recruit and lead volunteer leadership to increase overall market revenue growth - Ensure event(s) core tactics are executed ensuring best-in-class fundraising events - Provide a tailored experience for donors throughout the year and create mission lead activations for all donors in stewardship plans - Ensure data integrity of CRM by updating information daily - Volunteer Leadership - Collaborate with market leadership to identify, recruit, and steward qualified volunteer leaders - Engage volunteers and advocates year-round in meaningful engagement opportunities - Utilize the Volunteer Hub to engage and inform volunteers - Qualify and activate candidates for volunteer roles for all event committees Qualifications - Proven success in cultivating and securing major and planned gifts - Proven success in cultivating and securing corporate partnerships - Demonstrated ability to work and cultivate relationships across a variety of sectors, communities, and levels - Proven success in recruiting and retaining high-level volunteer leaders and board members - Detail-oriented with strong written and verbal communication skills - Proven ability to plan and execute successful events - Excellent interpersonal and organizational skills Company Description March of Dimes leads the fight for the health of all moms and babies. We are advocating for policies to protect them, working to radically improve the health care they receive, pioneering research to find solutions, and empowering families with programs, knowledge, and tools to have healthier pregnancies. By uniting communities, we are building a brighter future for us all. We are dedicated to hiring a diverse workforce that fosters opportunities for personal and professional development. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. Join us in the fight for healthy moms and strong babies.

• Develop and steward donor relationships that drive mission impact • Collaborate with market leadership to execute event strategies • Maintain a donor portfolio and data integrity • Manage event teams and secure DIY events • Provide stewardship opportunities for donors throughout the year

Role Description The Senior Director of Donor Development is experienced in ensuring data integrity, analyzing reports to evaluate and implement action plans, developing/stewarding donor relationships, and mobilizing supporters in a manner that drives mission impact, increases overall revenue growth and staff development. The Senior Director of Donor Development supports the Senior Executive Director positioning March of Dimes as a leader in maternal and child health care in his/her respective market as well as establishing effective partnerships and collaborations with corporations, foundations, community/corporate leaders, government officials, other community organizations/nonprofits and supporters. The Senior Director of Donor Development provides direct staff management of the development team including planning, execution and leadership for all aspects of the designated market. This includes: - Creating mission impact - Mobilizing supporters - Growing a diversified revenue portfolio - Donor stewardship - Board/staff development - Maintaining overall budgets The Senior Director of Donor Development will report to the Senior Executive Director sharing successes, problem solving and providing a supportive network for the Market Impact team. He/she leads and develops local donor relationships to drive results. Responsibilities - Mission Leadership and Impact - Demonstrates leadership and accountability by supporting Senior Executive Director in: - Developing and implementing a results-based local strategic plan - Placing Mission Impact at the forefront of all work - Advancing maternal and infant health equity, identifying measurable strategies and solutions that address community mission needs, and contributes to diversified revenue growth - Translating mission and advocacy in a manner that demonstrates impact; identifying supporter philanthropic interest - Leveraging Mission Impact Opportunities to engage supporters and drive expansion/implementation of mission programs, in a manner that achieves revenue growth and measurable mission impact strategies - Collaborates with Senior Executive Director to identify, recruit, and retain influential state level volunteer leaders and steward them in a manner that propels Mission Impact priorities. - Collaborate with Mission Impact staff ensuring all fundraising staff have a clear understanding of how to use data to drive mission deliverables, advocacy initiatives, and revenue growth. - Ensure direct reports are creating a revenue pipeline and funding to provide ongoing support for both new and existing mission initiatives (i.e. NFS, SPC, etc.) - Diversified Revenue Growth & Budgeting - Demonstrates leadership and accountability by supporting Senior Executive Director in executing the market’s results-based local strategic planning process that places emphasis on a diversified revenue portfolio by: - Ensuring each market employee maintains and grows a donor revenue portfolio by carrying-out developing donor relationship principles, identifying philanthropic interests, and moving donors through the donor continuum in a manner that retains existing donors and increases donor giving - Ensuring each applicable market employee develops, maintains and manages a pipeline of qualified individual gift donors with concentration in major gifts and planned giving - Ensuring each applicable market employee achieves corporate engagement revenue goals in a manner that increases local revenue by identifying appropriate corporate partners and developing alliances that accelerate the development of strategic partnerships that drive March of Dimes mission impact and mobilizes supporters - Ensures each applicable market employee achieves Mission Investment Opportunities product revenue goal achievement - Supports execution of the local strategic plan in a manner that results in proven impact and exceeds market targets for productivity and profitability - Develop, maintain, and grow individual donor portfolio in a manner that contributes to diversified revenue growth in individual giving, major gifts, corporate engagement, and Mission Investment Opportunities. - Collaborate with national business partners to leverage local relationships that have potential to elevate to national partnerships. - Ensure CRM data integrity by setting goals and expectations, monitoring use and utilizing data and reporting to further business. - Remain current on donor needs, market trends, and competitor actions in order to create reliable revenue forecasts and to identify opportunities for donor development locally. - Collaborate with all staff to manage DDBs and reduce expenses. - Volunteer Leadership - Collaborate with Senior Executive Director to identify, engage, and maintain influential volunteer leaders and board members to drive impact and secure revenue. - Recruit, activate and retain influential, financially strong, diverse event volunteer leadership and committee members resulting in revenue growth and market impact; constantly building pipeline. - Ensure direct reports are utilizing market board excellence tools/resources (i.e. including standards of excellence with fundraising committees). - Ensure volunteer leaders are engaged in a way that builds a community of mission advocates. - Reporting - Facilitate market data reporting, analyzing and other tracking measurement requirements as they pertain to local market growth opportunities. - Staff Development - Establish and discuss individual performance and behavior goals that align with organizational goals. - Monitor and discuss direct report revenue goal progress on a weekly basis, setting goals and targets WOW and holding staff accountable. Implement growth strategies when needed. - Hold direct reports accountable to market and individual net productivity and profitability goals by utilizing reports and measurement tools and provide staff with constructive feedback that leads to improved performance on a consistent basis (at minimum quarterly, at best weekly). Provide coaching and professional development in a manner that results in skill and behavioral development and results in staff retention and career pathing. - Accountable to writing and delivering annual performance reviews in a timely manner that align with the expected HR standards. - Create a productive, professional, respectful and culturally diverse work environment where all staff can be the best version of themselves. - Solicit ongoing feedback from Senior Executive Director to support professional development. - Other Duties - Perform other duties from time-to-time in order to ensure the attainment of national or market impact, movement, growth or performance goals. Qualifications - 5 to 7 years experience - Four year college degree - Experience in managing multiple staff over various functional areas, including employees who telecommute - Experience in a nonprofit environment a plus - Detail-oriented with strong written and verbal communication skills - Strong leadership/management skills with the ability to motivate staff and lead change - Excellent interpersonal and organizational skills - Proven track record building internal and external relationships Company Description March of Dimes leads the fight for the health of all moms and babies. We are advocating for policies to protect them. We are working to radically improve the health care they receive. We are pioneering research to find solutions. We are empowering families with programs, knowledge and tools to have healthier pregnancies. By uniting communities, we are building a brighter future for us all. We are dedicated to hiring a diverse workforce that fosters opportunities for personal and professional development. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. Join us in the fight for healthy moms and strong babies.

• Supports the development and execution of integrated marketing strategies that advance March of Dimes' mission programs. • Serves as the day-to-day marketing lead for assigned initiatives. • Partners closely with various teams to develop and implement integrated campaigns. • Develops and implements integrated marketing campaigns across various channels. • Serves as marketing lead for assigned corporate partnerships and mission-related sponsorship activations. • Partners with mission, research, and advocacy teams to translate complex information into audience-centered communications. • Monitors campaign performance and analyzes results to identify opportunities for improvement. • Develops campaign-level marketing strategies within established organizational priorities and brand standards.

• The Donor Development Manager supports the Executive Director and/or Director of Donor Development in positioning March of Dimes as a leader in maternal and child healthcare in the respective market as well as establishing effective partnerships and collaborations with corporations, foundations, community/corporate leaders, government officials, other community organizations/nonprofits and supporters. • Responsible for developing/stewarding a portfolio of donor relationships and mobilizing supporters in a manner that drives mission impact and increases overall revenue growth through fundraising campaigns. • Collaborates to execute year-round fundraising campaigns and event core tactics through leadership, engagement, empowerment, and mobilization of volunteers. • Utilize constituent relationship management systems to facilitate managing revenue streams through analytical reporting to evaluate and implement individualized strategic plans.

• Ensure data integrity, analyze reports to evaluate and implement action plans • Develop/steward donor relationships and mobilize supporters • Report to the Executive Director or Senior Director of Donor Development • Support revenue goal achievement through developing/stewarding donor/prospect relationships • Identify and secure market volunteer leadership • Generate/close leads for mission investment products • Collaborate and lead market staff to execute event core tactics through leadership, engagement, empowerment, and mobilization of volunteers

• Provide administrative and sourcing support to the Talent Acquisition team. • Identify and engage potential candidates. • Support recruiting operations and campaign efforts. • Coordinate interview logistics. • Maintain applicant tracking system data. • Assist with candidate outreach, resume screening, scheduling interviews. • Ensure timely communication throughout the hiring process. • Conduct initial resume reviews against established job qualifications. • Support recruitment reporting and pipeline tracking. • Assist with reference checks, background check coordination, and other pre-employment activities.

Role Description The Constituent Success Specialist’s primary responsibility is to ensure exceptional customer experiences by addressing inquiries, facilitating resolutions, and providing support in a timely and efficient manner. This position plays a crucial role in building and maintaining a positive rapport between March of Dimes and its supporters. Responsibilities: - Ensure coverage of Customer Service/Service Desk requests within established Service Level Agreement timelines. - Maintain coverage of the inbound Customer/Donor Service phone lines for regular business hours. - Escalate requests as appropriate. - Accountabilities include: - Process credit card transactions for donations and invoice payments. - Tax Acknowledgment Letters/Receipts. - Updating constituent Communication Preferences in CRM. - DIY campaign platform customer service. - Monthly donation updates. - Online Catalog inquiries. - Polio era and archives questions. - Requests for support resources and financial aid. - Tributes and memorials. - Work closely with the Finance Planning & Analysis and Accounts Receivable teams, the OFT Help Desk team, and the Direct Marketing team. - Speak comfortably about the pillars of the March of Dimes mission and provide thoughtful, mission-focused answers to FAQs. - Communicate across departments and make timely introductions to staff partners for volunteer opportunities and engagement events. - Contribute to Constituent Success team goals and identify areas of improvement. Qualifications - 1+ years previous experience. - High school diploma. - Excellent written and verbal communication skills. - Ability to provide resolutions under tight time constraints. - Strong ability to work independently and within a team environment. - Experience managing multiple simultaneous projects and assignments. - Strong prioritization and time management skills. - Experience using Microsoft 365 programs and apps. Company Description March of Dimes leads the fight for the health of all moms and babies. We are advocating for policies to protect them. We are working to radically improve the health care they receive. We are pioneering research to find solutions. We are empowering families with programs, knowledge and tools to have healthier pregnancies. By uniting communities, we are building a brighter future for us all. We are dedicated to hiring a diverse workforce that fosters opportunities for personal and professional development. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. Join us in the fight for healthy moms and strong babies.