Job Closed

This listing is no longer active.

American Express Global Business Travel logo
American Express Global Business Travel

Powering Progress Through Travel

Senior Travel Counselor

CounselorCounselorFull TimeRemoteSeniorTeam 10,001+Since 2014H1B SponsorCompany SiteLinkedIn

Location

India

Posted

10 days ago

Salary

0

Seniority

Senior

No structured requirement data.

Job Description

Senior Travel Counselor

American Express Global Business Travel

Role Description As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. - Advise and arrange travel for corporate business customers (both individuals and groups) - Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services - Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations - Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo, and Amadeus. Training may be provided - Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements - Use positive telephone service techniques and act on special customer requests - Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. Qualifications - Passion for excellence in client service, including proactive anticipation of needs - Native GDS expertise (Sabre, Apollo, Amadeus, and/or Galileo) - Professional communication (written and verbal) - Attention to detail - Act with integrity, and look after personal traveler information - Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) - Resolving customer issues quickly and independently / with supplier - Teamwork and openness to feedback Requirements - Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift; however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. - Location: Bangalore, India Benefits - Flexible benefits tailored to each country starting the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. - Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. - Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. - We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. - And much more!

Related Categories

Related Job Pages

More Counselor Jobs

Gallagher logo

Health Navigator - Registered Nurse

Gallagher

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.

Counselor10 days ago
Full TimeRemoteTeam 5,001-10,000

Role Description We are seeking a compassionate and knowledgeable Stella Health Navigator to join our team. The ideal candidate will play a crucial role in assisting our members with their health needs, understanding their health benefits, and connecting them to partner solutions. This position involves: - Engaging with members to understand their health needs and provide personalized support. - Educating members on their health benefits and how to maximize them. - Connecting members with partner solutions and resources to address their health concerns. - Scheduling and coordinating doctor appointments and follow-up care. - Supporting members by connecting them with clinical education and other resources. - Serving as a liaison between members and healthcare providers to ensure seamless communication. - Assisting members in navigating the healthcare system and overcoming barriers to care. - Maintaining accurate and confidential member records and documentation. - Continuous documentation and evaluation of operational processes for improvement. Qualifications - Degree from applicable program of training and a minimum of 3 years clinical experience in an acute care setting required. - Active Registered Nursing license or equivalent within the state of practice or states in which Case Management is performed. - Bachelor's degree preferred. - Certification in related field preferred. - Experience in care navigation, case management, or a related field is preferred. - Strong understanding of health benefits and insurance plans. - Excellent communication and interpersonal skills. - Experience in scheduling and coordinating healthcare services. - Compassionate and patient-centered approach to care. - Ability to communicate effectively in English and Spanish preferred. Requirements - Demonstrates adequate knowledge of managed care with emphasis on use of criteria, guidelines and national standards of practice. - Demonstrates good written and oral communications, organizational and leadership skills. - Ability to work collaboratively in a team environment. - Ability to educate and empower members regarding their health and wellness. - Skilled in Microsoft 365 suite, electronic charting systems, and remote collaboration tools. - Demonstrates good time management skills. - Comfortable adjusting to evolving workflows and team needs. - Takes initiative in problem-solving and process improvement. - Current nursing license(s) to be maintained and willing to pursue additional licensure as business needs arise. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

United States
The Church of Jesus Christ of Latter-day Saints logo

Counselor 3

The Church of Jesus Christ of Latter-day Saints

Find your next job within Church employment: http://careersearch.churchofjesuschrist.org

Counselor10 days ago
Full TimeRemoteTeam 10,001+Since 1830H1B No Sponsor

• Provide the highest quality of consultation to ecclesiastical leaders. • Direct counseling services. • Community resource development and referral. • Support to other staff. • Maintain a professional, private office setting and/or teletherapy. • Serve as regional specialist, participate in regional trainings, participate on headquarters committees, etc.

Massachusetts
$125K - $140K / year
Counselor10 days ago
Full TimeRemoteTeam 11-50Since 1997H1B No Sponsor

• Du bildest eine Schnittstelle zwischen unseren namhaften Kunden und dem Entwicklerteam • Die Bedürfnisse und Wünsche der Kunden erkennen und passende Lösungen ausarbeiten • Ansprechpartner für Kunden bei fachlichen Fragen oder Änderungswünschen in allen Projektphasen sein • Qualität sicherstellen und Systemanpassungen nach erfolgreich abgeschlossenem Test freigeben • Wissen in der internen Dokumentation festhalten • Ab und zu innerhalb Europas reisen, um Kunden vor Ort zu unterstützen

Europe
State of Louisiana logo

Tourism Information Counselor I

State of Louisiana

The State of Louisiana was named after King Louis XIV of France and is otherwise known as the "Pelican State." Operating various government departments and agen

Counselor10 days ago

Title: Tourism Information Counselor 1 - WAE Location: Slidell United States Job Description: Salary $12.03 - $20.61 Hourly Job Type Classified Job Number CRT-2026-221724-KW Department Culture Rec & Tourism-Tourism This is a part-time position located at the Slidell Welcome Center in Slidell, LA. The Louisiana Office of Tourism’s vision is to market and promote the brand of Feed Your Soul, showcasing Louisiana as a travel destination, increasing revenue generated by the tourism industry, and contributing to the economic impact of tourism in all 64 parishes. The Office of Tourism partners with tourism professionals and industry stakeholders in private and public sectors to extend and enhance their efforts to reach domestic and international consumers and travel trade. Minimum Qualifications No training or experience required. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties: - Meets and greets the general traveling public, welcoming them to Louisiana. - Provides general and detailed information (including directions) on attractions, tours, restaurants, parks, museums, events, and other places of interest to visitors of Louisiana. - Offers and distributes maps and brochures to visitors and makes sure all brochure racks are well stocked. - Works with other travel counselors and supervisors to secure reliable information on current activities, festivals, attractions, lodging, restaurants, and other tourism-related businesses, and to generally increase knowledge of the state. - Works with other travel counselors and the supervisor to continually compile, file, and update reference materials, and utilizes the internet responsibly in order to increase the resources available to find answers to visitors’ unusual questions. - Attends and participates in job safety training, position and center-specific training, and other courses that may be required or recommended, including but not limited to: customer service, harassment, bloodborne pathogens, and driver safety. Other important Information: - Must demonstrate and utilize advanced computer skills and knowledge of a wide range of general and proprietary software, Office Suite, Outlook (word processing, spreadsheet, electronic mail, and others), and usage of a wide variety of online forms and internet portals. Must demonstrate and exemplify responsible usage of the internet. - Must be able to lift 30 lbs. - Responsible and dependable. - Good customer service skills. Position-Specific Details: Appointment Type: This position will be filled as a part-time Classified WAE, limited to 1,245 working hours in a 12 month period. Starting Hourly Pay varies, depending on experience. Location: This position is located at the Slidell Welcome Center in Slidell, LA. Work Schedule: Must be able to work a flexible schedule, including weekends and holidays, evenings, and be accessible/available in an emergency. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana
$12 - $20 / hour