• Provide the highest quality of consultation to ecclesiastical leaders. • Direct counseling services. • Community resource development and referral. • Support to other staff. • Maintain a professional, private office setting and/or teletherapy. • Serve as regional specialist, participate in regional trainings, participate on headquarters committees, etc.

• Du bildest eine Schnittstelle zwischen unseren namhaften Kunden und dem Entwicklerteam • Die Bedürfnisse und Wünsche der Kunden erkennen und passende Lösungen ausarbeiten • Ansprechpartner für Kunden bei fachlichen Fragen oder Änderungswünschen in allen Projektphasen sein • Qualität sicherstellen und Systemanpassungen nach erfolgreich abgeschlossenem Test freigeben • Wissen in der internen Dokumentation festhalten • Ab und zu innerhalb Europas reisen, um Kunden vor Ort zu unterstützen

Title: Tourism Information Counselor 1 - WAE Location: Slidell United States Job Description: Salary $12.03 - $20.61 Hourly Job Type Classified Job Number CRT-2026-221724-KW Department Culture Rec & Tourism-Tourism This is a part-time position located at the Slidell Welcome Center in Slidell, LA. The Louisiana Office of Tourism’s vision is to market and promote the brand of Feed Your Soul, showcasing Louisiana as a travel destination, increasing revenue generated by the tourism industry, and contributing to the economic impact of tourism in all 64 parishes. The Office of Tourism partners with tourism professionals and industry stakeholders in private and public sectors to extend and enhance their efforts to reach domestic and international consumers and travel trade. Minimum Qualifications No training or experience required. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties: - Meets and greets the general traveling public, welcoming them to Louisiana. - Provides general and detailed information (including directions) on attractions, tours, restaurants, parks, museums, events, and other places of interest to visitors of Louisiana. - Offers and distributes maps and brochures to visitors and makes sure all brochure racks are well stocked. - Works with other travel counselors and supervisors to secure reliable information on current activities, festivals, attractions, lodging, restaurants, and other tourism-related businesses, and to generally increase knowledge of the state. - Works with other travel counselors and the supervisor to continually compile, file, and update reference materials, and utilizes the internet responsibly in order to increase the resources available to find answers to visitors’ unusual questions. - Attends and participates in job safety training, position and center-specific training, and other courses that may be required or recommended, including but not limited to: customer service, harassment, bloodborne pathogens, and driver safety. Other important Information: - Must demonstrate and utilize advanced computer skills and knowledge of a wide range of general and proprietary software, Office Suite, Outlook (word processing, spreadsheet, electronic mail, and others), and usage of a wide variety of online forms and internet portals. Must demonstrate and exemplify responsible usage of the internet. - Must be able to lift 30 lbs. - Responsible and dependable. - Good customer service skills. Position-Specific Details: Appointment Type: This position will be filled as a part-time Classified WAE, limited to 1,245 working hours in a 12 month period. Starting Hourly Pay varies, depending on experience. Location: This position is located at the Slidell Welcome Center in Slidell, LA. Work Schedule: Must be able to work a flexible schedule, including weekends and holidays, evenings, and be accessible/available in an emergency. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Role Description The Loan Counselor is responsible for maintaining a delinquent loan collection program within established guidelines and procedures to minimize the delinquency status of the mortgage loan portfolio. Assist other loan counselors, as required, in the negotiation and collection of delinquent accounts. - Monitors all standard collection procedures according to Planet Home Lending's policy to minimize loan delinquencies. - Assist mortgagors in bringing their loan current by contact through inbound/outbound calls, and established skip trace methods. - Set payment arrangements for total amount due, or establish a repayment plan pursuant to Agency/Investor Guidelines as well as Planet Home Lending policy. - Document and maintain on-line collection history detailing events to bring the loan current. - Evaluate all mortgagors who do not have the ability to bring the loan current then refer to the Mitigation Department. - Complete performance standards on each daily assignment of loan, maintain quality call standards and meet call goals daily. - Maintain up to date knowledge and adhere to investor rules and requirements. - Performs other duties as assigned. Qualifications - High school diploma or equivalent. - One year of collection experience or equivalent. - Mortgage collection experience a plus. - Courteous, tactful and assertive interpersonal skills. - Demonstrates effective listening skills. - Data Entry Skills. - Strong analytical and negotiating skills. - Ability to work well on a team and focus on results. - Ability to research and resolve problems effectively. Requirements - Excellent verbal and written communication skills with strong interpersonal skills. - Possess strong problem-solving skills. - Ability to work effectively in a demanding, team-oriented, and fast-paced environment. - Working experience within a call center. - Experience working with Microsoft Windows applications. - Ability to work assigned/flexible hours necessary to complete the job on a weekly basis. Environmental/Physical Demands Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - 3 comprehensive Cigna or Kaiser medical plans. - Dental and vision insurance. - Short term and long-term disability insurance. - Basic life insurance. - 401(k). - 11 employer paid holidays. - Supplemental benefits to include life insurance, critical illness and accident plans.