• Develops and builds awareness of key customer needs, as relayed by others. • Participates in customer discovery activities with the product team and gives input for solutions. • Helps others to deliver on existing customer commitments. • Regularly reads competitive announcements and events. • Seeks out data in partnership with others to support decisions. • Demonstrates ability to review data from predefined dashboards and shares with team members for decision making. • Understands key metrics for their feature area and major influencers of these metrics. • With clear direction participates in go to market launch plans and activities. • Develops an understanding of how the product is marketed to customers. • Participates in select customer events. • Distributes information to sales and marketing to educate on product issues. • Demonstrates an understanding of the customer experience, and the components of a good product. • Writes clear and concise product requirements that meet guidelines in a timely and effective manner. • Recommends and plans use of feature functionality. • Develops an understanding of, and executes defined product strategy. • Proactively asks questions about strategy and goals. • Learns the company technology stack at a high level, for his/her feature area. • Ability to write detailed technical user stories and present to internal stakeholders. • Learns about technologies to assist day-to-day tasks.

• Execute marketing strategies for the Wellspect portfolio in line with business objectives • Analyze market trends, customer needs, and competitive activities to identify business opportunities • Support product launches and targeted marketing campaigns to drive product adoption and business growth • Collaborate with cross-functional teams to define product requirements and ensure successful project execution • Provide product training and support to sales teams and customers • Support complaint management, tender-related activities, and development of value dossiers • Contribute to forecasting, demand planning, and reporting activities • Build and maintain relationships with Key Opinion Leaders (KOLs), healthcare professionals, and professional associations • Manage local projects, advisory boards, customer groups, and educational programs • Monitor marketing ROI and evaluate the effectiveness of marketing initiatives • Ensure local execution is aligned with the global marketing strategy • Deliver projects on time and in line with commercial objectives • Provide efficient, high-quality support across all assigned activities

• Conectar talentos de tecnologia a projetos reais, de alto impacto. • Atuar em ambientes saudáveis e com oportunidades de crescimento profissional. • Participar de squads de alta performance. • Trabalhar com inovação, qualidade e compromisso.

• Works together with Product Managers to ensure backlog priorities reflect the broader product strategy, market needs, and customer feedback. • Collaborates with the Product Manager to balance new feature development, technical debt, and customer-driven enhancements within each release. • Provides Product Managers with ongoing visibility into team capacity, sprint progress, and emerging issues that may impact the roadmap. • Be a missionary for our customers’ needs and challenges. • Define the most impactful customer needs by developing relationships across a number of internal and external stakeholders. • Develop and implement a prioritization framework to ensure we are building and shipping the most meaningful product. • Produce product documentation and ensure the development organization has clear objectives. • Review incoming support tickets and define bug resolution steps, working with engineering teams to prioritize and deliver key functionality to clients. • Use an effective combination of research, data, and product intuition to make timely decisions. • Champion the integration of AI-driven design principles across the product suite, ensuring AI focused workflows are presented through intuitive, accessible user interfaces. • Participate in user research and usability testing to validate that features improve task efficiency without introducing user confusion or over-reliance. • Ensure product features and data handling practices adhere to relevant healthcare compliance frameworks, including HIPAA, SOC 2, and applicable state regulations, working closely with Legal, Security, and Engineering. • Support the development of self-serve onboarding flows, in-app guidance, and product-led growth (PLG) mechanisms that reduce time-to-value and lower implementation overhead for enterprise customers.