• Own supply planning, quotas, forecasting, and economic modeling across our Provider Sales and Provider Success teams. • Translate financial targets into realistic, bottoms-up capacity plans and ensures our growth investments are economically sound. • Design incentive plans, build forecasting models, evaluate headcount ROI, and partner with Provider Sales, Provider Success, and Strategic Finance.

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life. ALLO is seeking a HubSpot Automation & Revenue Operations Specialist to configure, maintain, and optimize HubSpot and related internal systems. This role is vital to ensuring the efficiency, reliability, and data integrity of our back-office infrastructure. This role reports directly to the Web Manager. Colorado Residents: Typical pay range for this role will be from $65,000 to $80,000 based on experience. RESPONSIBILITIES: Design, build, and optimize end-to-end HubSpot automations for the full customer lifecycle. Lead > qualified lead > opportunities > customer Community expansion Retention, Churn reduction, Win-back Presale nurture streams Post-sale onboarding sequences Retention and churn prevention workflows Build and maintain complex list segmentation using properties, lists, workflows, and custom objects. Create and manage HubSpot sales sequences for direct sales teams, such as Door-to-Door, Inside Sales, Field Marketing, and Storefront. Build and maintain lead scoring and customer health scoring. Integrate and maintain third-party tools and integrations with HubSpot. Build custom reports and dashboards for various departments across the organization. Collaborate with sales and marketing teams to continuously improve conversion rates and decrease churn. Act as a proactive communicator, keeping teams and management informed, engaging stakeholders early, and uniting teams for project and system improvements. Conduct regular HubSpot sales and marketing audits, providing actionable recommendations. Serve as the primary support resource for internal users, troubleshooting system-related issues, monitoring performance, managing user permissions, and resolving duplicate records and errors. Stay proactive with the latest HubSpot features and capabilities, leveraging them to enhance system performance and usability. Create and maintain clear, detailed documentation of system configurations, processes, and troubleshooting procedures for consistency. Vendor management as needed. EDUCATION: Bachelors degree in Marketing, Business Administrator, Information Technology, or a related field required. EXPERIENCE: Proven experience administering HubSpot Solid understanding of HubSpot APIs Experience supporting a team of sales professionals in a fast-paced, high-growth environment Direct experience executing multi-channel strategies and a strong understanding of marketing and sales lifecycles SKILLS / KNOWLEDGE / ABILITIES: Service excellence mindset Firm and energetic belief in providing exceptional customer service Strong communication and interpersonal skills with teams Strong organization and prioritizing skills Proactive thinking and execution abilities Results-oriented and able to manage multiple priorities High energy and engaging demeanor Critical thinking Strong understanding of workflow automation, reporting, and system optimization Ability to troubleshoot technical issues and manage user permissions effectively REQUIREMENTS: Get ready to plug into the perks at ALLO: Free internet? You bet. Plus, awesome discounts on other ALLO services. Retirement Plan:  The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%. Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts. Benefits:  Our benefits include medical, vision, and dental with low employee costs.  Not to mention generous Earned Time Off (ETO) program. Sponsorships:  Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities. Tuition Assistance:  Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition. ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people. Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members. Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com . ALLO is a Drug Free and Tobacco Free Workplace.

• Own incoming customer support requests through tickets in Hubspot • Respond promptly and professionally to customer inquiries • Troubleshoot issues and resolve independently when possible • Escalate product or technical issues with clear context when needed • Track trends in customer questions and feedback and share insights with the team • Ensure customers feel supported, informed, and followed up with • Reach out to prospects via email and phone to support discovery and demo scheduling • Qualify prospects and schedule discovery calls for the sales team • Log activity and maintain clean CRM records in HubSpot • Collaborate with sales and CX to improve messaging and targeting over time

• Serve as a trusted partner within the RevOps team, to the CFO and cross-functional **business leaders.** • Develop visualizations that help to tell the story behind the data, supporting the analysis and **recommendations for optimization.** • Tackle ambiguous, open-ended questions surrounding our go-to-market motion, iterate and **partner to implement scalable and sustainable reporting solutions. ** • Support the maturity of business intelligence and visualization as a contributor to**implementing and managing reports that feed dashboards, KPIs and other tools.** • Execute with excellence, ensuring timeliness, completeness and accuracy of reporting **across all areas of department reporting deliverables. ** • Ideate, scope, and deploy new initiatives that result in increased sales productivity, business **performance, forecasting and predictable revenue outcomes. ** • Support the Implementation of critical GTM tech stack integrations to support the automation **and scalability of reporting capabilities.** • Weekly and ad-hoc pipeline forecasts, billings waterfall analysis & executive reporting.