At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life. ALLO is seeking a HubSpot Automation & Revenue Operations Specialist to configure, maintain, and optimize HubSpot and related internal systems. This role is vital to ensuring the efficiency, reliability, and data integrity of our back-office infrastructure. This role reports directly to the Web Manager. Colorado Residents: Typical pay range for this role will be from $65,000 to $80,000 based on experience. RESPONSIBILITIES: Design, build, and optimize end-to-end HubSpot automations for the full customer lifecycle. Lead > qualified lead > opportunities > customer Community expansion Retention, Churn reduction, Win-back Presale nurture streams Post-sale onboarding sequences Retention and churn prevention workflows Build and maintain complex list segmentation using properties, lists, workflows, and custom objects. Create and manage HubSpot sales sequences for direct sales teams, such as Door-to-Door, Inside Sales, Field Marketing, and Storefront. Build and maintain lead scoring and customer health scoring. Integrate and maintain third-party tools and integrations with HubSpot. Build custom reports and dashboards for various departments across the organization. Collaborate with sales and marketing teams to continuously improve conversion rates and decrease churn. Act as a proactive communicator, keeping teams and management informed, engaging stakeholders early, and uniting teams for project and system improvements. Conduct regular HubSpot sales and marketing audits, providing actionable recommendations. Serve as the primary support resource for internal users, troubleshooting system-related issues, monitoring performance, managing user permissions, and resolving duplicate records and errors. Stay proactive with the latest HubSpot features and capabilities, leveraging them to enhance system performance and usability. Create and maintain clear, detailed documentation of system configurations, processes, and troubleshooting procedures for consistency. Vendor management as needed. EDUCATION: Bachelors degree in Marketing, Business Administrator, Information Technology, or a related field required. EXPERIENCE: Proven experience administering HubSpot Solid understanding of HubSpot APIs Experience supporting a team of sales professionals in a fast-paced, high-growth environment Direct experience executing multi-channel strategies and a strong understanding of marketing and sales lifecycles SKILLS / KNOWLEDGE / ABILITIES: Service excellence mindset Firm and energetic belief in providing exceptional customer service Strong communication and interpersonal skills with teams Strong organization and prioritizing skills Proactive thinking and execution abilities Results-oriented and able to manage multiple priorities High energy and engaging demeanor Critical thinking Strong understanding of workflow automation, reporting, and system optimization Ability to troubleshoot technical issues and manage user permissions effectively REQUIREMENTS: Get ready to plug into the perks at ALLO: Free internet? You bet. Plus, awesome discounts on other ALLO services. Retirement Plan:  The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%. Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts. Benefits:  Our benefits include medical, vision, and dental with low employee costs.  Not to mention generous Earned Time Off (ETO) program. Sponsorships:  Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities. Tuition Assistance:  Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition. ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people. Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members. Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com . ALLO is a Drug Free and Tobacco Free Workplace.

• Own incoming customer support requests through tickets in Hubspot • Respond promptly and professionally to customer inquiries • Troubleshoot issues and resolve independently when possible • Escalate product or technical issues with clear context when needed • Track trends in customer questions and feedback and share insights with the team • Ensure customers feel supported, informed, and followed up with • Reach out to prospects via email and phone to support discovery and demo scheduling • Qualify prospects and schedule discovery calls for the sales team • Log activity and maintain clean CRM records in HubSpot • Collaborate with sales and CX to improve messaging and targeting over time

• Serve as a trusted partner within the RevOps team, to the CFO and cross-functional **business leaders.** • Develop visualizations that help to tell the story behind the data, supporting the analysis and **recommendations for optimization.** • Tackle ambiguous, open-ended questions surrounding our go-to-market motion, iterate and **partner to implement scalable and sustainable reporting solutions. ** • Support the maturity of business intelligence and visualization as a contributor to**implementing and managing reports that feed dashboards, KPIs and other tools.** • Execute with excellence, ensuring timeliness, completeness and accuracy of reporting **across all areas of department reporting deliverables. ** • Ideate, scope, and deploy new initiatives that result in increased sales productivity, business **performance, forecasting and predictable revenue outcomes. ** • Support the Implementation of critical GTM tech stack integrations to support the automation **and scalability of reporting capabilities.** • Weekly and ad-hoc pipeline forecasts, billings waterfall analysis & executive reporting.

Revenue Operations Lead – AI Business (US East Coast) Prolific Prolific is building the world’s most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data. As our AI business scales rapidly, we’re investing in strong, disciplined Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value. The Role We’re looking for a Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads. You will support our growing Sales and CS presence across New York and San Francisco, with strong overlap with GTM leadership and exec stakeholders. Your mandate is to increase revenue efficiency and improve forecasting accuracy and confidence while ensuring high-quality, timely reporting and performance visibility This role sits at the heart of Prolific’s AI commercial engine. As we scale enterprise and frontier AI customers, revenue complexity increases and RevOps becomes a strategic accelerator. You’ll help ensure we can scale fast, predictably, and intelligently, with sales teams focused on closing, CS focused on value, and leadership confident in the numbers. If you thrive in ambiguity, care deeply about revenue mechanics, are a strong collaborator, and want to shape how an AI infrastructure company scales commercially, we would love to hear from you. What you'll be doing Revenue systems & infrastructure - Own and continuously optimize Prolific’s revenue systems, with HubSpot at the core. - Ensure clean, scalable workflows across sales, renewals, expansions, and services delivery. - Partner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership). - Identify gaps, document requirements, and lead implementation of scalable RevOps solutions. Revenue data, analytics & forecasting - Build and maintain revenue reporting and dashboards across pipeline, bookings, delivery, retention, and expansion. - Own forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis. - Partner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums. - Improve data quality and visibility across long, multi-stakeholder AI deal cycles. Sales & Customer Sucess Process Design - Design, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion). - Identify bottlenecks across Sales, CS, and Managed Services and drive pragmatic fixes. - Ensure operational readiness for complex deal structures, pricing models, and delivery commitments. Sales partnership & commercial enablement - Act as a trusted operational partner to Sales and CS leadership. - Support territory design, capacity planning, quota modelling / monitoring and pipeline health. - Enable new AI products, packaging, and commercial models from a revenue mechanics perspective (not marketing execution). - Support sales teams with insight, tooling, and clarity, not overhead. Execution & operating rhythm - Balance proactive, high-impact RevOps initiatives with responsive support for Sales and CS teams. - Establish clear operating cadences, documentation, and performance reviews and MBRs for the BU and Sales Leadership. - Support change management as Prolific evolves its AI offerings and revenue mix. Essential skills and experience: - Proven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company. - Strong, hands-on experience owning and scaling with HubSpot - Deep practical understanding of sales motions, renewals, expansions, and forecasting. - Comfort partnering with BI and working with complex revenue datasets. - Ability to map messy real-world processes and turn them into clean, scalable systems. - A rigorous, outcomes-driven mindset with high standards for data quality and clarity. - This is a remote position, but the role requires working US East Coast hours, Nice to haves: - Experience working alongside (but not owning) Marketing Ops and demand systems. - Exposure to AI, data platforms, marketplaces, or managed services businesses. - Experience with tools such as Jiminny, Customer.io, Census, Metabase, or similar. - SQL fluency or strong comfort interrogating data directly. Why is Prolific a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process. For pay transparency, the base salary range for this full-time role in San Francisco or New York is $120,000 - $150,000 per annum. Links to more information on Prolific Benefits External Handbook Website Youtube Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.