• managing and developing strategic customer relationships across the Busselton and Bunbury regions. • delivering exceptional account management for Solenis' alumina customers by implementing structured and professional account management practices. • driving organic business growth through the introduction of additional applications, products, and equipment solutions, • continuously identifying opportunities to enhance profitability and value creation within existing customer accounts. • Conduct regular customer reviews • Monthly reporting (or as specified) • Manage pricing and budgets • Initiate and conduct return on investment (ROI) projects • Implement customer management & service plan • Day to day management of support engineers/service technicians and contractors including carrying out performance reviews and managing any performance issues • Chemical usage monitoring • Alumina Process knowledge • Dosing equipment adjustments, mechanical repairs • Routine Service Duties as required

• Drives revenue growth by identifying, developing, and closing new business opportunities within insurer and Workers’ Compensation Board channels • Leads the full sales cycle, including prospecting, needs assessment, solution presentation, RFP responses, and contract negotiations • Builds and executes strategic account plans to expand market presence and strengthen existing partnerships • Develops and maintains strong, long-term client relationships, positioning the organization as a trusted advisor • Collaborates cross-functionally to deliver seamless, client-focused solutions and enhance overall customer experience • Identifies growth and retention opportunities within existing accounts to support sustained revenue expansion • Monitors market trends, competitor activity, and evolving customer needs to effectively position solutions • Manages pipeline activity, achieves sales targets, and maintains accurate reporting within CRM systems • Represents the organization through networking, industry events, and thought leadership activities • Contributes to team success through knowledge sharing, collaboration, and continuous improvement

• Conduct high-volume outbound outreach via phone, email, and social channels (e.g., LinkedIn) to engage prospective SMB clients. • Effectively qualify inbound marketing leads and outbound prospects to understand their business challenges and communication needs. • Articulate the value of Sinch’s messaging, voice, and email solutions to key decision-makers. Conduct professional product demonstrations to showcase our capabilities. • Manage and maintain an active pipeline of opportunities within the CRM (e.g., Salesforce), ensuring all data and sales activities are logged accurately and promptly. • Guide qualified SMB prospects through the sales cycle to successful closure, meeting or exceeding monthly and quarterly sales targets. • Work closely with the broader sales, marketing, and customer success teams to optimize the customer journey and ensure seamless onboarding.

Role Description Our client is seeking a commercially driven and entrepreneurial Senior Publisher Partnerships Manager to develop strategic partnerships and drive revenue growth with Chinese game publishers expanding into Southeast Asia. This role will focus on positioning our client as the preferred market-entry and growth partner for Chinese publishers looking to establish and scale their presence across the region. The successful candidate will combine strong commercial acumen with deep gaming industry knowledge, existing publisher relationships, and experience navigating cross-border business opportunities. Key Responsibilities - Market Expansion & Growth - Support growth initiatives across Southeast Asian gaming markets, particularly Indonesia and the Philippines. - Identify and develop new commercial opportunities across the company's service portfolio. - Position the company as a leading market-entry and growth partner for international game publishers entering Southeast Asia. - China Publisher Partnerships - Build and strengthen relationships with Chinese game publishers, developers, and ecosystem partners. - Generate inbound revenue opportunities from Chinese publishers seeking growth in Southeast Asia. - Advise publishers on go-to-market strategy, creator partnerships, community building, localization, and player acquisition. - Collaborate closely with internal teams to deliver integrated marketing and growth solutions. - Represent the company at industry conferences, events, and partner meetings across China. - Commercial Leadership - Own regional revenue targets and growth objectives. - Develop and manage a strong pipeline of publisher and strategic partnership opportunities. - Lead commercial negotiations and long-term partnership agreements. - Work with leadership teams on pricing strategies, commercial offerings, and new service development. - Drive forecasting accuracy, pipeline visibility, and operational excellence. Qualifications - 4+ years of experience in business development, partnerships, commercial leadership, or market expansion within gaming, esports, media, entertainment, or digital platform industries. - Strong existing network within the Chinese gaming publisher ecosystem. - Experience building strategic partnerships across multiple international markets. - Proven ability to develop new business opportunities, revenue streams, or market expansions from the ground up. - Strong commercial negotiation and partnership management skills. - Experience working in high-growth, entrepreneurial environments. - Excellent communication and stakeholder management abilities across different cultures and markets. - Experience working with regional or distributed teams. - Passion for gaming, creator economies, digital culture, and emerging entertainment ecosystems. - Fluent in both Mandarin and English. Preferred Profile - Strategic thinker with a hands-on execution mindset. - Comfortable operating in fast-paced, dynamic environments. - Strong understanding of Southeast Asian gaming market dynamics and publisher expansion strategies. Benefits - Opportunity to shape the future of gaming and interactive entertainment across Southeast Asia. - Work alongside experienced industry leaders, operators, and investors. - Flexible and entrepreneurial work environment focused on innovation and impact. - Competitive compensation package with performance-based upside. - Significant regional exposure across high-growth gaming markets. - Access to an extensive network of publishers, creators, brands, and gaming communities. - Collaborative culture that values ambition, creativity, professional growth, and innovation.