Customer Marketing Specialist
Location
Brazil
Posted
9 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Marketing Specialist
Leadster
Role Description Buscamos um(a) Customer Marketing Specialist para evoluir toda a comunicação com a base — do onboarding à expansão — conectando estratégia, mensagem e performance. A Leadster cria agentes de IA conversacionais que entregam resultados reais em vendas, desde a qualificação e agendamento de reunião para leads no WhatsApp, até a resposta de dúvidas e recomendação de produtos no e-commerce. Nossos produtos são usados por mais 3.000 empresas, entre elas: BTG pactual, Swile, Boavista, Sankhya, Jacuzzi. Nossos clientes são gestores e donos de empresas de PMEs, que buscam melhorar seu atendimento e assim seu resultado em vendas. Quem trabalha na Leadster vive um ambiente dinâmico, 100% remoto, com foco em inovação, resultados e aprendizado contínuo. Aqui você vai liderar as iniciativas de Customer Marketing da Leadster, construindo e evoluindo toda a comunicação com a base de clientes — do onboarding à expansão. Seu trabalho une estratégia, mensagem e comportamento para gerar engajamento real, adoção consistente e crescimento sustentável dentro da base. Qualifications - Experiência com HubSpot — especialmente Service Hub e/ou Marketing Hub - Domínio de copywriting e estratégia de conteúdo voltados à jornada do cliente - Mentalidade analítica — decisões baseadas em dados, não em suposição - Familiaridade com o universo B2B SaaS e ciclo de vida de clientes - Capacidade de atuação cross-funcional com CS, Produto e Vendas - Boa escrita e clareza de comunicação em diferentes canais e formatos Requirements - Certificação HubSpot (Service Hub, Marketing ou CRM) - Conhecimento em Userguiding ou ferramentas de in-product communication - Vivência com programas de indicação, comunidades ou eventos para a base - Background em Relações Públicas, Comunicação ou Marketing Benefits - Contratação PJ ou Cooperado - Autonomia em sua função - Trabalhar com pessoas talentosas e engajadas - Ambiente de trabalho sem vícios corporativos, com uma cultura humana e possibilidades claras de crescimento - Trabalho 100% remoto com horários flexíveis - Day off no aniversário
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