• Support the weekly Personalization Pod sprint cycle - coordinating asset delivery, QA, and go-live checklists. • Conduct thorough quality assurance on campaign setups. • Compile, organize, and maintain SKU-level data, product recommendation inputs, and campaign content files. • Monitor in-flight campaign performance and surface anomalies to the team. • Support post-campaign data pulls and help assemble performance readout summaries. • Support day-to-day operations for the Rewards program. • Act as the marketing point-of-contact for customer service escalations. • Help coordinate deliverables across various teams. • Maintain Rewards program documentation. • Assist with QA and user acceptance testing for new Rewards features. • Manage data preparation and file workflows. • Maintain shared project trackers, sprint boards, and stakeholder status updates. • Partner with the Marketing Analyst to retrieve customer segmentation data. • Review marketing materials to ensure quality and consistency with brand standards. • Proactively identify process gaps or workflow bottlenecks. • Work cross-functionally with internal departments.

Role Description The Communications & Marketing Coordinator supports the daily workflow, organization, and execution of Fahe’s communications and marketing efforts. This role serves as the first point of contact for communications requests, helps manage project tracking and deadlines, maintains shared calendars, and assists with delivering campaigns, digital content, events, and reporting. Working closely with the Chief Communications Officer, Digital Marketing staff, internal departments, and external vendors, the coordinator ensures communications work is accurate, timely, and aligned with Fahe’s mission and brand. This position plays a key role in supporting initiatives such as Housing Can’t Wait®, Member Services marketing, advocacy communications, event promotion, and organizational storytelling. Key Responsibilities - Coordinate incoming communications and marketing requests, track project status, and maintain departmental dashboards. - Support campaign planning and execution by gathering information, tracking deliverables, and assisting with content distribution across email, web, social, and print. - Maintain the shared communications calendar and coordinate scheduling with the Communications and Digital Marketing teams, as well as internal and external partners. - Assist with preparing and scheduling email campaigns, newsletters, and basic performance tracking. - Support routine website updates, blog posts, landing pages, and content publishing. - Assist with social media scheduling, post tracking, engagement monitoring, and asset organization. - Provide marketing and communications support for Fahe events, including timelines, promotional materials, and post-event follow-up. - Coordinate cross-departmental marketing needs by gathering information, supporting branded materials, and tracking progress through review and approval. - Assist with vendor coordination, meeting scheduling, file sharing, and tracking deliverables. - Support brand consistency and quality control through proofreading, formatting checks, and maintaining organized folders of approved assets. Benefits - Comprehensive health coverage - Generous 401(k) match - Robust paid time off program to support work-life balance Company Description At Fahe, we’re more than a workplace—we’re a mission-driven organization dedicated to strengthening communities and expanding access to safe, affordable housing across Appalachia. For over 45 years, we’ve worked alongside nonprofit partners to create lasting impact—because we believe housing can’t wait. Our work helps families achieve stability, opportunity, and a place to call home, and every team member plays a vital role in that mission. Join a team where your work truly matters, your contributions are valued, and your growth is supported every step of the way.

• Lead tradeshow execution • Manage the full lifecycle of tradeshows and events, including registration, logistics, vendor coordination, shipping, booth setup, budget tracking, and on-site execution readiness • Ensure flawless execution with strong attention to detail • Coordinate and execute corporate events • Support planning and execution of internal and external events, ensuring timelines, logistics, and deliverables are managed efficiently • Own marketing project coordination • Manage multiple projects simultaneously, driving timelines, collecting feedback, securing approvals, and ensuring final deliverables are accurate and on time • Manage surveys and reporting • Execute satisfaction surveys, track performance, and provide organized, actionable reporting (experience preferred) • Develop Business Forms & Documentation • Oversee marketing assets and inventory • Maintain inventory of sales and marketing materials, including promotional items, ensuring accurate tracking, reordering, and distribution • Maintain marketing collateral and version control • Update, archive, and organize materials to ensure teams always access the most current assets • Assist with website updates and basic analytics reporting • Support creation of sales materials, patient content, and digital assets • Partner with internal stakeholders and external vendors to support broader marketing initiatives

Role Description The Marketing Presentation Manager is a highly execution‑focused role responsible for translating complex inputs, ideas, and direction into clear, compelling executive‑ and board‑level presentations. The role is deeply hands‑on in PowerPoint and supports a wide range of business needs from strategic initiatives and leadership communications to planning, decision support, and cross‑functional alignment. The successful candidate will possess strong curiosity, an ability to understand business objectives, and the judgment to translate direction into clear, compelling executive‑level and board materials. The role operates as a shared service within the Commercial function and supports key corporate stakeholders by delivering reliable, accurate, and professional presentation outputs that meet enterprise standards. The Marketing Presentation Manager is a full-time, remote, exempt position based in India and reports to the Director, Marketing Communications. Specific Responsibilities - Build, format, and refine high-quality PowerPoint presentations to support executive decision‑making and alignment, including but not limited to materials for the Executive Committee, Board of Directors, investor supplementals, RFP finalists, QBRs, EBRs, internal company presentations, and other priority initiatives across the business. - Partner with stakeholders to synthesize loose ideas, verbal direction, and incomplete source materials into cohesive, executive-ready slide narratives. - Bring a sharp design eye to every slide—ensuring impeccable formatting, clean layout, logical flow, precise labeling, and strong visual hierarchy. - Demonstrate expert-level fluency in Microsoft PowerPoint, with the ability to build presentations end-to-end from outline or draft content to final, executive-ready decks. - Build slides and graphics directly in PowerPoint, including custom layouts, frameworks, charts, tables, timelines, and simplified diagrams. - Apply strong judgment around slide structure, hierarchy, spacing, labeling, and readability for senior and executive audiences. - Ensure all slides are polished, accurate, visually consistent, and aligned to established enterprise presentation standards. - Ensure presentations meet established enterprise standards for clarity, accuracy, and professionalism. - Identify errors, inconsistencies, or unclear content and flag them for correction. - Manage multiple presentation requests simultaneously and meet tight deadlines during peak cycles. Skills - Demonstrated ability to listen carefully, take direction, synthesize input, and independently progress work without requiring constant direction or rework. - Growth mindset: actively seeks feedback, learns new tools and standards quickly, and iterates on work to continuously improve quality and speed. - Advanced proficiency in Microsoft PowerPoint. - Strong attention to detail, accuracy, and visual consistency. - Ability to work from structured inputs and independently produce polished, executive-ready slides. - Expert English language fluency required. Experience - Healthcare, health IT, or B2B technology experience preferred but not required. - 4–6 years of hands-on experience producing professional PowerPoint presentations in a corporate, consulting, or enterprise environment. Benefits - Competitive compensation and a comprehensive benefits package for full-time employees. - Medical, dental, and vision coverage. - 401(k) with company contributions and matching. - Paid parental leave. - Tuition assistance. - Generous paid time off. - Commitment to investing in our people and supporting professional growth over time. Equal Opportunity Employer DataSpring is proud to be an equal opportunity employer and is committed to fostering a workplace where all individuals are valued, respected, and empowered. Employment decisions at DataSpring are made without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. DataSpring does not tolerate unlawful discrimination or harassment of any kind. Applicants have rights under the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you need a reasonable accommodation to apply for a posted position, please contact the DataSpring People & Culture team at Careers@dataspring.org.