• Lead structured value discovery engagements with prospective customers — working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact • Build rigorous, defensible business cases for Complexio deployments — quantifying value across dimensions including: ○ Labour time recovered from manual task execution and coordination overhead ○ Error and exception rates reduced through automated workflow execution ○ Decision cycle times shortened through real-time operational intelligence ○ Revenue at risk protected through earlier identification of operational exceptions ○ Cost of delay reduced across procurement, chartering, scheduling, and operational workflows ○ Compliance and audit cost reduced through automated logging and traceability • Translate business case outputs into executive-ready materials — CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders • Validate assumptions with customers through structured interviews, data analysis, and process observation — never building a business case on hypotheticals that will be challenged at approval • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles — joining customer engagements specifically to lead the value and business case workstream • Run executive value workshops with customer C-suite and operational leadership — structured sessions that move from pain identification through to quantified opportunity in a single engagement • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles • Own the value realisation framework for Complexio's customer base — defining how value is tracked, measured, and reported from deployment through to steady-state operation • Establish baseline metrics with customers at the point of deployment — agreeing the operational and financial KPIs against which Complexio's impact will be measured • Conduct regular value reviews with customers — producing clear, evidence-based reports that document what has been delivered against what was committed • Work with Client Directors to use value realisation data as the foundation for renewal and expansion conversations — replacing opinion-based selling with evidence-based commercial discussions • Identify accounts where realised value is below expectation and work with Delivery, Product, and Customer Success to understand and address the root cause • Build and maintain Complexio's value benchmark library — a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities • Develop sector-specific value models for Complexio's primary markets — maritime operations, energy trading, industrial workflow management — grounded in real customer data and validated against industry benchmarks • Track and analyse how value accrues over time across the customer base — identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes • Monitor competitive value positioning — understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes

We are seeking a highly skilled Senior Patching Engineer to lead enterprise-wide patch and vulnerability remediation initiatives. This role is responsible for designing, implementing, and optimizing patch management strategies across servers, endpoints, cloud platforms, and critical infrastructure. The ideal candidate combines deep technical expertise with strong risk management and cross-functional collaboration skills. --- **DUTIES AND RESPONSIBILITIES:** · Patch Management Strategy o Design, implement, and maintain enterprise patch management frameworks. o Develop policies, standards, and procedures aligned with security and compliance requirements. o Establish patch prioritization models based on risk, criticality, and business impact. · Vulnerability Remediation o Lead remediation efforts based on findings from vulnerability scanning tools. o Coordinate emergency patching for zero-day vulnerabilities and high-severity CVEs. o Provide risk-based recommendations to stakeholders and leadership. · Infrastructure & Systems Management o Manage patching across Windows, Linux, virtualized environments, and networking systems. o Administer enterprise patching tools such as SCCM/MECM, WSUS, Red Hat Satellite, Ansible, or equivalent. o Oversee patching in virtualized and cloud environments (AWS, Azure, GCP). o Ensure minimal downtime and service disruption through structured testing and deployment cycles. · Automation & Optimization o Develop and maintain automation scripts (PowerShell, Bash, Python) to streamline patch deployment. o Continuously improve patch compliance metrics and reporting dashboards. o Implement rollback and contingency strategies. · Compliance & Reporting o Ensure adherence to regulatory and industry standards (e.g., ISO 27001, NIST, HIPAA as applicable). o Prepare patch compliance reports for audits and executive leadership. o Track SLAs and KPIs for patch remediation timelines. · Collaboration & Leadership o Act as a technical lead and mentor for junior engineers. o Work closely with Security, Infrastructure, DevOps, and Application teams. o Participate in change management and CAB meetings. o Support incident response activities related to unpatched vulnerabilities. --- **Preferred Certifications** · Microsoft Certified: Azure Administrator or equivalent · Red Hat Certified Engineer (RHCE) · CompTIA Security+ / CySA+ · CISSP --- **Key Competencies** · Strong analytical and problem-solving skills · Risk-based decision-making ability · Excellent documentation and reporting skills · Strong communication and stakeholder management · Ability to work under pressure during critical security events · Detail-oriented with strong organizational skills --- **What Success Looks Like** · 95%+ patch compliance within defined SLA windows · Reduced critical vulnerability exposure across the enterprise · Automated, scalable, and audit-ready patching processes · High stakeholder satisfaction and minimal service disruption

• Deliver project outputs to quality standards and deadlines • Manage project schedules, cost estimates, and team resources to meet objectives • Make key technical decisions on design architecture, material performance, and structural integrity • Conduct detailed stress analysis on composite structures • Conduct detailed stress analysis on metallic structures • Perform finite element analysis using recognized toolsets (e.g., Nastran/Patran, Simcenter 3D, Hyperworks) • Generate stress documentation including reserve factor summaries, justifications, and certification reports • Identify and mitigate technical risks within assigned projects • Support test planning and alternative compliance strategies (e.g., analysis, similarity) • Interpret design data for stress analysis, including materials, dimensions, tolerances, and manufacturing processes • Collaborate with local and remote teams • Participate in technical and customer reviews, including formal gate reviews • Provide technical guidance and mentorship to team members

• Assist in the design, development, and implementation of technical solutions for electric distribution infrastructure including overhead and underground systems • Support senior engineers in preparing technical reports, contract documents, and cost estimates for grid resiliency and energy transition projects • Perform calculations and design tasks using industry standards, regulatory guidelines, and best practices for optimizing energy delivery • Join field assignments with senior staff to gain hands-on experience in assessment, planning, and rehabilitation of electric distribution systems