• Driving better than market annual growth each year • Strategically build upon current and new business relationships in order to close profitable business sales, including new adult beverage and pharma revenue opportunities • Secure meetings with senior-level decision makers to understand their business objective and can help potential customers to achieve their goals • Create client-centric campaign options utilizing capabilities and resources to address client needs • Engage with internal resources (Marketing, Digital Strategy, Consumer Insights, Operations, Finance, and Management) to both uncover business driving opportunities and elevate client proposals • Maintain a weekly cadence of forecasting and reporting of lead development to management

Role Description Participates in the selection, hiring, onboarding, and training of new employees that will positively impact and bring value to Vituity. - Partners with other Provider Enrollment Supervisors, Managers, and Sr. Director to provide ongoing guidance, assistance, and coaching to the team. - Evaluates team performance and discusses career goals with each team member. - Promotes professional growth, development, and education of team members through offering new challenges, developmental assignments, offering timely feedback, regular 1:1 discussions, and mentoring. - Uses outstanding relationship-building, communication, coaching, and development skills to effectively lead a remote team while maintaining a focus on Vituity culture, team connection, and high performance. - Helps support excellent time management and preparedness by assisting the team with scheduling tasks out a minimum of 4 weeks into the future, and sometimes years in advance. - Oversees a team that processes provider enrollment for a specific clinical service, geographic market, or function. - Monitors and audits the preparation, submission, and approval of subteam’s provider enrollment applications, which can easily exceed 10,000 applications per year. - Maintains strong knowledge of payer processes across multiple states and may have a subteam responsible for upwards of 150 payers. - Implements and maintains operational workflows, policies, standard operating procedures, and necessary documentation practices. - Consistently uses department and individual performance reports to ensure that the team is continually performing at optimum levels, and reviews for trends or results that may require intervention or re-direction of department activities or processes. - Using data and analytics, analyzes issues, diagnoses problems, and identifies process improvement opportunities to propose solutions, with input from Provider Enrollment Manager and Sr. Director. - Utilizes and trains subteam on multiple Salesforce functions, including Data Loader, Dynamic Document Package (DDP), dashboards, and reporting. - Uses multiple platforms such as SharePoint, Wrike, Teams, and Outlook as needed. - Project manages new startups and opportunities. Attends internal startup calls and identifies any areas of concern to discuss with Provider Enrollment Manager and/or Sr. Director. - Researches new payer requirements to help the team implement new provider enrollment processes and workflows. - Maximizes team resources and workflows to increase efficiency and productivity. - Understands revenue cycle process and how provider enrollment greatly impacts Vituity revenue. - Reinforces best practice deadlines that the team strives to reduce A/R aging so that siteline revenue is received quicker. - Develops trending reports to identify areas of opportunity. Plans, evaluates, and improves the efficiency of business processes to enhance speed, quality, timeliness, and output. - Identifies and researches payer issues proactively and collaborates with RCM Denial Team on any payer or reimbursement issues due to provider enrollment. - Builds partnerships and relationships with payers across the nation to support Vituity’s provider enrollment goals and opportunities. - Collaborates with Vituity Client Service Managers, Payer Contracting team members, site leadership, and other stakeholders to identify trends in payer reimbursement and protect Vituity’s revenue. - Works and communicates cross functionally with other department supervisors to ensure efficiency and promote collaboration. - Plans and leads internal team meetings and records meeting minutes. - Reports difficulties, obstacles, risks, and delays in enrollment to Vituity leadership. - Complies with federal, state, and national regulations and requirements to ensure Vituity is in compliance with all payer regulations and to minimize and control organizational risks. - Analyzes and reviews the language of new payer enrollment requirements, and works with other Provider Enrollment Supervisors, Managers, and Sr. Director to ensure requirements are communicated downstream. - Uses knowledge of Vituity Legal and Finance data to report changes in entity structure or finances to payers on an annual or as needed basis. - Keeps current on provider enrollment trends at the state and national level and attends state and national PE conferences as needed. Qualifications - High school diploma or equivalent required. - 1-2 years of experience leading projects/teams in healthcare required. - 5 years of experience in healthcare with a thorough understanding of payers and provider enrollment process required. - Bachelor’s degree preferred. - Experience and demonstrated ability with Provider Enrollment functions in a healthcare setting preferred. - Working knowledge of Salesforce, Provider Enrollment, Chain, and Ownership System (PECOS); Council for Affordable Quality Healthcare (CAQH); and Provider Application and Validation for Enrollment (PAVE) preferred. - Billing or reimbursement experience preferred. - Ability to interact effectively with practitioners, insurance representatives, internal departments, and team members. - Proficiency with Microsoft Office, with a high degree of speed and accuracy in typing. - Strong attention to detail. - Strong time management and organization required. - Strong interpersonal skills, ability to work as part of a team. - Strong problem resolution skills. - Ability to effectively interact with providers, payer representatives, internal departments, team members, and other stakeholders, both in written and verbal communication. - Proficient in Microsoft Office Suite (Teams, Outlook, PowerPoint, Word, Excel, OneNote, OneDrive). - Knowledge of laws and regulations regarding enrollment processing in multiple states. - Knowledge of online Medicare/MediCal/Medicaid enrollment system, Identify & Access system, Counsel For Affordable Quality Healthcare system, Medicare enrollment specialties and National Provider Identifier taxonomies. - Knowledge of Salesforce (including Data Loader, DDP, and reporting). - Ability to accomplish tasks thoroughly and accurately. - Ability to effectively manage time and organize. - Knowledge of Medicaid enrollment process, including revalidations, medical license expirations, deactivations, NPI taxonomy importance, how data flows to Medicaid managed cares, Medicaid billing manual, state administrative codes, border state enrollment process, out of state enrollment process. - Knowledge of billing processes, including timely filing and claims denial reasons. - Demonstrate strong project management skills, including formal usage of project management tools, Utilizing Responsible Accountable Consultant Informed (RACI) and other project management techniques, agendas, action item lists, project checklist, desired outcomes, measures of success. - Utilize strong critical thinking skills to deeply analyze problems and find a timely solution with the best chance of long term success. Benefits - Superior health plan options. - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more. - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service). - Generous paid time off starting 3-4 weeks’ annually. - Student Loan Refinancing Discounts. - Professional and Career Development Program. - EAP and travel assistance included. - Wellness program. - Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

Role Description Genesys is redefining customer experience through AI-powered orchestration and human empathy. As we accelerate growth across Asia-Pacific, partners are central to our strategy. We are seeking a Senior Partner Manager based in India to lead and expand our India partner ecosystem. This is a strategic, revenue-driving role responsible for developing high-impact partner relationships, scaling partner-led revenue, and aligning ecosystem strategy with regional growth objectives. The ideal candidate brings strong executive presence, a deep understanding of SaaS/channel models, and a proven ability to build joint go-to-market strategies that deliver measurable business outcomes. What You’ll Do - Strategic Partner Leadership - Own and execute the partner strategy for India, aligned with APAC channel priorities. - Develop and manage executive-level relationships with strategic partners, including GSIs, regional SIs, and technology partners. - Build and drive joint business plans with clear revenue targets, pipeline expectations, and measurable KPIs. - Identify and recruit new high-impact partners to strengthen coverage and vertical penetration. - Revenue & Pipeline Acceleration - Drive partner-sourced and partner-influenced revenue across new and expansion opportunities. - Align closely with Enterprise and Commercial Sales leadership to ensure integrated account planning. - Lead structured pipeline reviews, forecasting accuracy, and partner performance management. - Accelerate partner-led demand generation initiatives and co-marketing programs. - Go-to-Market Execution & Enablement - Ensure partners are fully enabled across sales, pre-sales, delivery, and post-sales success. - Champion certification, accreditation, and specialization programs within the partner ecosystem. - Collaborate with Marketing to execute local campaigns, events, and thought leadership initiatives. - Orchestrate cross-functional engagement with Sales, Solution Consulting, Customer Success, and Alliances teams. - Operational Excellence & Governance - Negotiate and manage partnership agreements to ensure scalable, compliant, and mutually beneficial engagement models. - Conduct Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) with key partners. - Track performance metrics including pipeline creation, deal registration, attach rates, services capability, and certifications. - Integrate partner feedback into regional strategy and product alignment. What Success Looks Like - Consistent growth in partner-sourced and partner-influenced revenue. - Strong forecasting discipline and predictable pipeline generation. - Deep executive alignment with top-tier strategic partners. - Increased partner certification levels and delivery capability maturity. - Clear market positioning of Genesys as the preferred CX platform within the Korea ecosystem. What You Bring - 8–12+ years of experience in partner management, channel leadership, or enterprise SaaS sales. - Proven track record of driving revenue through indirect channels (resellers, SIs, GSIs, or cloud alliances). - Strong executive presence with experience engaging C-level stakeholders. - Demonstrated ability to lead complex, multi-stakeholder sales cycles. - Experience building and executing structured joint business plans. - Strong commercial acumen, forecasting discipline, and analytical skills. - Experience in cloud, CCaaS, CX, or enterprise software preferred. - Fluent in Hindi and professional proficiency in English (additional Local Indian languages will be beneficial). - Bachelor’s degree or equivalent professional experience. - Willingness to travel up to 20%. Why Join Genesys? - Be part of a Magic Quadrant Leader at the forefront of AI-driven customer experience innovation. - Lead and shape the partner ecosystem in one of APAC’s most dynamic technology markets. - Work with global cross-functional teams while maintaining strong regional ownership. - Influence enterprise digital transformation strategies across major Korean organizations. - Drive meaningful growth in a company that values accountability, collaboration, and impact.

Role Description We are seeking a highly driven and results-oriented Territory Sales Representative to join our North America Packaging Adhesives team. This role is responsible for driving new business development and expanding market presence within an assigned geographic region. - Focus on identifying, pursuing, and closing new customer opportunities. - Build a strong sales pipeline and increase market share. - Requires a proactive, “hunter” mindset combined with technical expertise in a consultative sales approach. - Target markets include food & beverage, personal care, and consumer goods. Key Responsibilities - New Business Development & Territory Growth - Own and execute a territory sales strategy to drive new customer acquisition and market share expansion. - Identify, target, and penetrate high-potential accounts within the assigned region. - Generate and maintain a robust pipeline of qualified opportunities through: - Cold outreach - Networking - Industry events - Referrals - Proactively pursue and close net new business opportunities to meet or exceed revenue and margin targets. - Continuously evaluate territory performance and adjust strategies to maximize growth and coverage. - Sales Execution & Pipeline Management - Manage all stages of the sales cycle, including: - Prospecting - Discovery - Solution development - Proposal delivery - Negotiation and closing - Maintain accurate and up-to-date opportunity tracking, forecasting, and pipeline management in CRM (e.g., Salesforce). - Drive deal velocity and conversion rates through disciplined sales execution. - Customer Engagement & Early-Stage Relationship Building - Establish strong relationships with new customers and key decision-makers during the sales and onboarding phases. - Ensure a smooth transition from initial sale to implementation and early-stage growth. - Collaborate with internal teams or Account Managers (if applicable) to transition accounts for long-term management once established. - Technical Sales & Solution Positioning - Apply technical knowledge of packaging adhesives to deliver consultative, value-based solutions. - Conduct product demonstrations, trials, and presentations to differentiate offerings and win new business. - Partner with Technical Service teams to: - Support product trials and line qualifications. - Address customer requirements. - Ensure successful product adoption. - Market Intelligence & Competitive Positioning - Monitor market trends, customer needs, and competitor activity within the territory. - Identify emerging opportunities and risks to inform territory strategy. - Provide voice-of-customer (VOC) insights to support product development and commercial strategy. - Cross-Functional Collaboration - Partner with internal teams (Technical, Marketing, Supply Chain) to support successful customer acquisition and onboarding. - Align on pricing, proposals, and contract terms to ensure competitive and profitable outcomes. Qualifications - Bachelor’s degree in Business, Engineering, Chemistry, or a related field required (advanced degree preferred). - 5+ years of experience in B2B sales with a strong focus on new business development. - Proven track record of meeting or exceeding sales targets and acquiring new customers. - Demonstrated ability to build and manage a high-performing sales pipeline. - Experience in industrial adhesives, packaging materials, or technical product sales preferred. - Strong prospecting, negotiation, and closing skills. - Ability to navigate complex, multi-stakeholder sales environments. - Technical aptitude with the ability to translate customer needs into solutions. - Knowledge of packaging processes and adhesive applications is a strong advantage. - Excellent communication, organizational, and time management skills. - Self-motivated, competitive, and results-driven mindset. - Proficiency in CRM tools (Salesforce or equivalent).