„Unsere Google-Bewertungen für NEO Temp Sangerhausen sprechen eine deutliche Sprache: Wir stehen für Fairness, Transparenz und eine Betreuung, die wirklich ankommt.“
Customer Communication Employee
Location
Germany
Posted
16 days ago
Salary
15 - 16 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Communication Employee
NEO Temp
Role Description Für unseren Kunden in Halle (Saale) suchen wir motivierte Mitarbeiter für die Kundenkommunikation (m/w/d) in Vollzeit oder Teilzeit. In dieser Position stehen Sie im direkten Austausch mit Kunden, unterstützen bei Anliegen und tragen zu einer positiven Serviceerfahrung bei. Nach einer erfolgreichen Einarbeitung ist eine teilweise Tätigkeit im Homeoffice möglich. - Bearbeitung eingehender Kundenanfragen über verschiedene Kommunikationskanäle - Kompetente Auskunftserteilung und Unterstützung bei individuellen Anliegen - Pflege und Aktualisierung von Kundendaten - Dokumentation von Vorgängen und Gesprächsinhalten - Koordination und Weiterleitung spezieller Anfragen an die zuständigen Fachabteilungen - Mitwirkung an einer professionellen und kundenorientierten Kommunikation Qualifications - Freude an der Kommunikation und am Umgang mit Menschen - Sehr gute Deutschkenntnisse in Wort und Schrift - Sicherer Umgang mit dem PC und digitalen Anwendungen - Freundliches Auftreten sowie ausgeprägte Serviceorientierung - Strukturierte und zuverlässige Arbeitsweise - Erste Erfahrungen im Kundenkontakt sind von Vorteil, aber keine Voraussetzung Requirements - Vergütung von 15,29 € pro Stunde - Möglichkeit zum Homeoffice nach der Einarbeitung - Strukturierte Einarbeitung und persönliche Betreuung - Modernes Arbeitsumfeld in Halle (Saale) - Kollegiales Team und wertschätzende Unternehmenskultur - Langfristige Einsatzmöglichkeit - Vollzeit- oder Teilzeitbeschäftigung nach Absprache Contact Interessiert an der Position Mitarbeiter Kundenkommunikation (m/w/d) – Homeoffice möglich – 15,29 €/h? So geht es weiter! Sie können über den untenstehenden Button Ihre Bewerbung für die Position als Mitarbeiter Kundenkommunikation (m/w/d) – Homeoffice möglich – 15,29 €/h direkt an uns absenden. Alternativ senden Sie uns Ihre Bewerbungsunterlagen direkt per E-Mail oder rufen uns an: - Email: bewerbung.leipzig@neo-temp.de - Telefon: 0341 33 17 37 40 Ihre Ansprechpartnerin: Frau Nicole Klammt Neo Temp GmbH Georg-Schumann-Straße 323 04159 Leipzig 0341 331 737-40 bewerbung.leipzig@neo-temp.de
Related Guides
Related Categories
Related Job Pages
More Communications Jobs
Country Communications Manager
ABB Ltd.ABB Ltd is a global leader in electrification and automation technologies with a mission to enable a more sustainable and resource-efficient future. The company
Develop and implement a communication plan, serve as the authorized spokesperson, lead crisis management efforts, and manage internal and external communications to enhance brand visibility and maintain a positive organizational image.
Resourcing Coordinator
SaabSaab is a global defense and security company specializing in advanced technology solutions across various domains, including aeronautics, surveillance, civil s
Resourcing Coordinator Location: Adelaide Australia Job Description: The role As part of our Engineering & Sustainment Services group, the Resourcing Coordinator will act as a key resourcing advisor, leveraging data analytics and workforce planning insights to implement high-impact resourcing strategies. As the primary point of contact for all participants and the custodian of the Duty Statement Library, you will drive continuous improvement, build hiring manager capability through targeted training, and serve as the final escalation point for all recruitment-related matters. Further, the successful candidate will: - Coordinate interview panels, managing candidate communications, and maintaining job boards and external job advertisements. - Manage recruitment action requests, vacancy briefs, release of roles, submission management & offers. - Deliver end-to-end Talent Acquisition services, driving a "continuous improvement" mindset to enhance both hiring manager and candidate experiences. - Manage all offer negotiations with participants and ensure the professional delivery of feedback to unsuccessful candidates - Manage the complete recruitment lifecycle, from conducting initial hiring briefs and advertising roles to supporting screening, shortlisting, and final interviews - Serve as the primary point of contact and escalation lead for all assigned recruitment matters for both internal and external stakeholders. - Take full ownership of the onboarding, change (internal movements), and offboarding processes to ensure compliance and a positive employee experience. - Act as a primary bridge between operational managers and industry participant points of contact. - Maintain accurate headcount data, organisational charts, and distribution lists. - Design and distribute electronic direct mail for job opportunities and managing the P&C SharePoint site. - Assist the Resourcing Lead with ad-hoc recruitment projects, process improvements, and candidate experience surveys. - General People & Culture administration including document preparation, filing, and record-keeping. Flexible work arrangements such as hybrid work from home / office and a 9-day fortnight will be considered for this role. About you Your skills and experience will include: - Tertiary qualifications in either Human Resources, Business or a related field (desirable). - Recruitment coordination, HR administration, or a high-volume scheduling/coordination role. - Managing the full talent acquisition lifecycle, ideally within a complex project. - High-level competency in using Applicant Tracking Systems (ATS) and recruitment software to manage workflows and candidate data. - Working within a multi-partner or joint venture environment (defence or engineering sectors highly regarded). - Capability in influencing and advising senior leadership and diverse participant groups on resourcing strategies and supply solutions. - Managing sensitive personnel data with high levels of confidentiality. - Executing digital content updates (MS SharePoint, Job Boards, or EDMs). Applicants must be Australian citizens and hold or be able to obtain a NV1 security clearance. Information including past and present nationality and citizenship may be requested to check eligibility for access to materials controlled under various export control regimes, including ITAR. About us Saab Australia is a defence, security and cyber solutions provider, specialising in the development and integration of major defence and security systems. For over 35 years in Australia, we have built a reputation for delivering complex systems integration projects that provide proven and advanced capabilities to keep us ahead of today's challenges. From combat, communications, security and underwater systems, to mixed reality, cyber security and deployable health solutions, our extensive portfolio of products and services provide high-technology solutions for defence forces and civil industries across the globe. Apply today to join our crew and deliver solutions with purpose! What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here. Culture and benefits We employ over 1000 Australians and are committed to fostering a culture of excellence and enriching the employee experience. By joining Saab, you'll be a part of a collaborative and supportive organisation, where your professional growth and work-life balance are emphasised. You'll work within an innovative and vibrant workplace, while having the opportunity to develop a long-term, fulfilling career. As a valued team member of Saab Australia, you'll access a variety of perks and benefits to support you and your family including: - 6 weeks paid leave each year - 14% superannuation - Free Income Protection Insurance - Flexible working options - Access to the Saab shares matching scheme - Access to MySaab - our online store offering everything from cash back at hundreds of stores to discounts from exclusive partners For further information about a career at Saab, visit the page adjacent: https://www.saab.com/markets/australia/careers/saab-life Applications Click 'Apply' to submit your CV and cover letter in support of your application. Kindly observe that this is an ongoing recruitment process and in exceptional circumstances, the position might be filled before the closing date of the advertisement. We encourage applications as early as possible to avoid disappointment. By submitting an application to Saab, you consent to undertaking workforce screening activities including, but not limited to, reference checks, Australian Federal Police check, verification of working rights and qualifications, sanctions screening and a pre-employment medical declaration. Saab Australia is an Equal Opportunity Employer and encourages Aboriginal and Torres Strait Islanders to apply. We also welcome applications from individuals with culturally diverse backgrounds. Saab Australia is a nationally recognised Veteran Employer of Choice that welcomes the interest of ex-service members, veterans and their families.
Senior Strategy Manager – 1:1 Communications, Personalization Strategy
TELUSWhen you’re with TELUS, you’re part of a network of giving. | Choisir TELUS, c'est prendre part à un grand mouvement. 💜
• Own the Growth: Driving Business Outcomes through 1:1 Communications • Collaborate with Marketing and Digital GTM teams to set and drive 1:1 communication targets for your core business portfolios, taking full ownership of sales and growth accountability • Maintain a hands-on watch on all KPIs, clearly articulating the business drivers behind performance shifts (tactics, offers, conversion improvements) • Analyze performance data to identify opportunities, diagnose issues, and translate insights into clear actions and business recommendations • Develop and execute outbound and inbound channels orchestration strategies to effectively retarget customers via 1:1 mediums based on web, app, or inbound call behavior • Lead the prioritization of 1:1 communications initiatives within your business area, partnering with Marketing and Channels to determine which campaigns and tactics should move forward based on business outcome and ROI • Lead your cross-functional stakeholders in effective campaign planning, launching campaigns on time, continuous performance monitoring, insight generation, and data-driven optimization to ensure the team consistently achieves its business goals
Strategic Communications Lead
KellySince 1946, Kelly has pioneered workforce solutions in the staffing industry, connecting skilled workers with top businesses and Fortune 100 companies in a broad range of industrie
Title: Strategic Communications Lead | Houston, TX (Remote) Location: Houston TX US Full time KellyOCG is partnering with a Fortune 50 energy client on a large-scale enterprise transformation program. We are seeking a Sr Change Management Consultant to lead strategic communications across the program. You will develop and drive the communication and change management strategy, ensuring all stakeholders — including HR leadership, Procurement, hiring managers, suppliers, and contingent workers — understand upcoming changes, their impacts, and the actions required of them. Our Sr Change Management Consultant is accountable for: - Developing and recommending communication strategies including stakeholder personas, messaging frameworks, channel mix, and timing aligned to program milestones and releases - Creating and maintaining communication plans and roadmaps, partnering with program leadership and the central communications team to ensure consistency and a unified voice - Developing and delivering targeted communications (emails, presentations, updates) tailored to diverse stakeholder groups - Leading the redesign and ongoing evolution of the program’s stakeholder-facing site: rationalizing content, simplifying navigation, and improving the user experience - Evaluating how communication channels work together and defining the role of each within the broader communications ecosystem - Delivering stakeholder presentations and developing supplemental training materials to reinforce key changes and support readiness - Defining and tracking communication effectiveness measures; gathering stakeholder feedback and adjusting strategies based on insights - Proactively identifying communication risks, gaps, and stakeholder impacts; recommending mitigation strategies and additional interventions - Coordinating across stakeholders to gather system updates, business context, and operational details; synthesizing inputs into clear, audience-appropriate messaging Essential Skills, Knowledge & Experiences: - 5+ years of experience in change management, strategic communications, or stakeholder engagement within large-scale programs - Proven ability to develop communication strategies and plans for complex, multi-stakeholder transformation initiatives - Experience creating and delivering targeted communications across multiple channels and audience segments - Track record of leading content strategy or site redesign efforts to improve stakeholder experience - Proficiency in change management methodologies such as ADKAR, Prosci, or Kotter’s 8-Step Process - Experience with content management platforms (e.g., SharePoint, ServiceNow) for stakeholder-facing site management - Exceptional written and verbal communication skills with the ability to tailor messaging from frontline workers to senior executives - Strategic thinker who connects communication plans to program objectives and business outcomes - Highly organized with the ability to manage multiple concurrent deliverables across stakeholder groups - Collaborative and relationship-driven, with a natural ability to coordinate across diverse teams Preferred Experience: - Prosci or equivalent change management certification - Experience in Managed Service Provider (MSP) or contingent workforce programs - Background in communications for ERP, VMS, or workforce management system rollouts - Knowledge of HTML, SharePoint, or ServiceNow for supporting site updates - Experience with UX writing, information architecture, or user-centered content design Base pay range for this position is $73,875 - $98,500 per year. Final annual compensation will be based on experience and may vary by geographic location.

