Title: Strategic Communications Lead | Houston, TX (Remote) Location: Houston TX US Full time KellyOCG is partnering with a Fortune 50 energy client on a large-scale enterprise transformation program. We are seeking a Sr Change Management Consultant to lead strategic communications across the program. You will develop and drive the communication and change management strategy, ensuring all stakeholders — including HR leadership, Procurement, hiring managers, suppliers, and contingent workers — understand upcoming changes, their impacts, and the actions required of them. Our Sr Change Management Consultant is accountable for: - Developing and recommending communication strategies including stakeholder personas, messaging frameworks, channel mix, and timing aligned to program milestones and releases - Creating and maintaining communication plans and roadmaps, partnering with program leadership and the central communications team to ensure consistency and a unified voice - Developing and delivering targeted communications (emails, presentations, updates) tailored to diverse stakeholder groups - Leading the redesign and ongoing evolution of the program’s stakeholder-facing site: rationalizing content, simplifying navigation, and improving the user experience - Evaluating how communication channels work together and defining the role of each within the broader communications ecosystem - Delivering stakeholder presentations and developing supplemental training materials to reinforce key changes and support readiness - Defining and tracking communication effectiveness measures; gathering stakeholder feedback and adjusting strategies based on insights - Proactively identifying communication risks, gaps, and stakeholder impacts; recommending mitigation strategies and additional interventions - Coordinating across stakeholders to gather system updates, business context, and operational details; synthesizing inputs into clear, audience-appropriate messaging Essential Skills, Knowledge & Experiences: - 5+ years of experience in change management, strategic communications, or stakeholder engagement within large-scale programs - Proven ability to develop communication strategies and plans for complex, multi-stakeholder transformation initiatives - Experience creating and delivering targeted communications across multiple channels and audience segments - Track record of leading content strategy or site redesign efforts to improve stakeholder experience - Proficiency in change management methodologies such as ADKAR, Prosci, or Kotter’s 8-Step Process - Experience with content management platforms (e.g., SharePoint, ServiceNow) for stakeholder-facing site management - Exceptional written and verbal communication skills with the ability to tailor messaging from frontline workers to senior executives - Strategic thinker who connects communication plans to program objectives and business outcomes - Highly organized with the ability to manage multiple concurrent deliverables across stakeholder groups - Collaborative and relationship-driven, with a natural ability to coordinate across diverse teams Preferred Experience: - Prosci or equivalent change management certification - Experience in Managed Service Provider (MSP) or contingent workforce programs - Background in communications for ERP, VMS, or workforce management system rollouts - Knowledge of HTML, SharePoint, or ServiceNow for supporting site updates - Experience with UX writing, information architecture, or user-centered content design Base pay range for this position is $73,875 - $98,500 per year. Final annual compensation will be based on experience and may vary by geographic location.

• Manage agency partners, own and align annual PR calendar relative to corporate priorities; develop KPIs, coordinate external announcements, and nurture direct relationships with key journalists, outlets, and influencers to build credible earned media presence. • Develop and manage a strategic external communications plan and timeline—crafting, curating, and coordinating with consideration for broader marketing channels and programming. • Support Solutions Marketing in maintaining and evolving core messaging relative to company and product updates, market dynamics, and competitive context; proliferate value prop through blog creation, media opportunities, native advertising, webinar programming, etc. • Support the identification and execution of thought leadership and category ownership opportunities—unique topics, formats, forums (including owned), and spokespeople—and gear internal subject matter experts with talking points, backgrounders, etc. • Partner with Client Loyalty and GTM Ops to ensure a programmatic approach to customer evidence "packaging"—from client/case identification, internal/deskside research, to contractor management and production of case studies, testimonials, videos, and proof points that support outcomes-led storytelling. • Partner with senior leaders to support specific corporate relations activities and thought leadership opportunities. As needed, support the CMO and executive leadership with issues/crisis management. Ensure issues readiness through risk analysis and media monitoring. • Ensure Marathon teammates are prioritized as an audience—collaborate with People Experience on major announcements and partner closely with Enterprise Marketing and Client Loyalty to drive consistent messaging, maximize use of client stories, and streamline workflows.

• Execute Employ’s PR and corporate communications programs, managing day-to-day agency relationships and tracking performance against goals • Develop and refine messaging for company announcements, product news, and key business moments • Identify proactive media opportunities and monitor the media landscape, competitive activity, and industry conversations to surface risks and opportunities • Support planning and execution of communications during sensitive or high-impact business moments, including periods of organizational change • Help maintain and refine crisis communications frameworks, messaging, and escalation processes • Collaborate with legal, HR, and cross-functional partners to coordinate response during reputation-sensitive situations • Execute internal communications across company-wide messaging, organizational updates, and employee engagement initiatives, partnering with HR and leadership to ensure timely and aligned delivery • Contribute to internal storytelling that builds transparency, trust, and alignment across the organization • Manage end-to-end production of the company podcast and thought leadership content programs, overseeing timelines, publishing coordination, and brand consistency • Identify and recruit guests including customers, partners, executives, and industry leaders; develop episode narratives, interview outlines, scripts, and prep materials; and facilitate speaker prep and stakeholder approvals • Coordinate analyst briefings, reporting initiatives, and ongoing engagement with key industry analysts in partnership with Product Marketing and leadership • Support executive visibility initiatives including thought leadership content, bylines, and speaking opportunities • Partner with marketing, HR, legal, and product teams to align messaging and maintain consistency across the organization • May manage or mentor junior communications team members, providing clear direction and development feedback • Help maintain communications planning calendars, workflows, and operational processes to keep the function running efficiently

Role Description We are seeking a visionary, forward-thinking Director of Strategic Internal Communications to lead the internal communications that bring Lumen’s product and technology story to life. Anchored in Lumen’s transformation and relentless pursuit of its digital future, this leader will own the forward-looking narrative about where our portfolio is going and why it matters—giving employees a clear, compelling story about what we build, what we sell, and how our products and services power the company’s growth. This individual will work in close partnership with corporate communications leadership, product and technology leaders, and senior executives to ensure unified messaging, deliver impactful communications, and drive organizational engagement and alignment through periods of change. Main Responsibilities - Product & Technology Storytelling: Own and shape the forward-looking internal narrative about the future of Lumen’s products and services, translating portfolio strategy and technology direction into a clear, compelling story about where we are going and why it matters to employees. - Strategic Communications Leadership: Design, implement, and oversee internal communication strategies that connect Lumen’s product and technology evolution to the company’s broader transformation, ensuring alignment with corporate goals and driving employee understanding, engagement, and advocacy. - Team Leadership & Collaboration: Build, lead, and mentor a communications team as the pillar grows, cultivating a collaborative, innovative culture. Partner extensively with corporate communications, product, technology, and go-to-market leaders to ensure unified messaging and strategic alignment. - Executive & Leadership Communications: Work directly with product and technology leaders and senior executives to develop compelling messaging and materials that reinforce Lumen’s product vision, priorities, and company values, enhancing leadership visibility and inspiring employees at all levels. - Transformation & Change Communications: Oversee communications for product and technology transformation initiatives, providing clarity, transparency, and timely updates that help employees navigate change and understand its impact. - Cross-Functional Alignment: Partner with go-to-market and business unit communications to ensure the product and technology story ladders up consistently to how Lumen sells, markets, and delivers. - Channel & Content Execution: Collaborate with enterprise channel and editorial teams to ensure product and technology content is delivered effectively and consistently across all internal channels, leveraging shared infrastructure to maximize reach and impact. - Brand and Message Consistency: Safeguard the integrity of Lumen’s internal brand and ensure all product and technology messaging reflects our values and strategic direction. - Measurement and Continuous Improvement: Monitor employee feedback, measure the effectiveness of communication efforts, analyze insights, and recommend improvements to maximize impact. Qualifications - Bachelor’s degree in Communications, Journalism, Public Relations, or related field. - 10-15 years of experience in internal communications, product/technology communications or a similar role. - Exceptional writing, editing, and storytelling skills. - Proven experience managing executive communications and partnering with senior leaders. - Strong project management skills with the ability to handle multiple priorities and deadlines. - Excellent interpersonal skills and ability to build relationships across all levels of the organization. - Creative thinker with innovative communication solutions. - Proficiency in Microsoft Office Suite and familiarity with communication tools and platforms. - Experience in change management communications. - Experience with graphic design and video production is a plus. - Knowledge of digital communication tools, AI tools, intranets, and social media. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $152,066 - $202,755 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $159,670 - $212,893 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $167,273 - $223,031 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.