• Manage agency partners, own and align annual PR calendar relative to corporate priorities; develop KPIs, coordinate external announcements, and nurture direct relationships with key journalists, outlets, and influencers to build credible earned media presence. • Develop and manage a strategic external communications plan and timeline—crafting, curating, and coordinating with consideration for broader marketing channels and programming. • Support Solutions Marketing in maintaining and evolving core messaging relative to company and product updates, market dynamics, and competitive context; proliferate value prop through blog creation, media opportunities, native advertising, webinar programming, etc. • Support the identification and execution of thought leadership and category ownership opportunities—unique topics, formats, forums (including owned), and spokespeople—and gear internal subject matter experts with talking points, backgrounders, etc. • Partner with Client Loyalty and GTM Ops to ensure a programmatic approach to customer evidence "packaging"—from client/case identification, internal/deskside research, to contractor management and production of case studies, testimonials, videos, and proof points that support outcomes-led storytelling. • Partner with senior leaders to support specific corporate relations activities and thought leadership opportunities. As needed, support the CMO and executive leadership with issues/crisis management. Ensure issues readiness through risk analysis and media monitoring. • Ensure Marathon teammates are prioritized as an audience—collaborate with People Experience on major announcements and partner closely with Enterprise Marketing and Client Loyalty to drive consistent messaging, maximize use of client stories, and streamline workflows.

• Execute Employ’s PR and corporate communications programs, managing day-to-day agency relationships and tracking performance against goals • Develop and refine messaging for company announcements, product news, and key business moments • Identify proactive media opportunities and monitor the media landscape, competitive activity, and industry conversations to surface risks and opportunities • Support planning and execution of communications during sensitive or high-impact business moments, including periods of organizational change • Help maintain and refine crisis communications frameworks, messaging, and escalation processes • Collaborate with legal, HR, and cross-functional partners to coordinate response during reputation-sensitive situations • Execute internal communications across company-wide messaging, organizational updates, and employee engagement initiatives, partnering with HR and leadership to ensure timely and aligned delivery • Contribute to internal storytelling that builds transparency, trust, and alignment across the organization • Manage end-to-end production of the company podcast and thought leadership content programs, overseeing timelines, publishing coordination, and brand consistency • Identify and recruit guests including customers, partners, executives, and industry leaders; develop episode narratives, interview outlines, scripts, and prep materials; and facilitate speaker prep and stakeholder approvals • Coordinate analyst briefings, reporting initiatives, and ongoing engagement with key industry analysts in partnership with Product Marketing and leadership • Support executive visibility initiatives including thought leadership content, bylines, and speaking opportunities • Partner with marketing, HR, legal, and product teams to align messaging and maintain consistency across the organization • May manage or mentor junior communications team members, providing clear direction and development feedback • Help maintain communications planning calendars, workflows, and operational processes to keep the function running efficiently

Role Description We are seeking a visionary, forward-thinking Director of Strategic Internal Communications to lead the internal communications that bring Lumen’s product and technology story to life. Anchored in Lumen’s transformation and relentless pursuit of its digital future, this leader will own the forward-looking narrative about where our portfolio is going and why it matters—giving employees a clear, compelling story about what we build, what we sell, and how our products and services power the company’s growth. This individual will work in close partnership with corporate communications leadership, product and technology leaders, and senior executives to ensure unified messaging, deliver impactful communications, and drive organizational engagement and alignment through periods of change. Main Responsibilities - Product & Technology Storytelling: Own and shape the forward-looking internal narrative about the future of Lumen’s products and services, translating portfolio strategy and technology direction into a clear, compelling story about where we are going and why it matters to employees. - Strategic Communications Leadership: Design, implement, and oversee internal communication strategies that connect Lumen’s product and technology evolution to the company’s broader transformation, ensuring alignment with corporate goals and driving employee understanding, engagement, and advocacy. - Team Leadership & Collaboration: Build, lead, and mentor a communications team as the pillar grows, cultivating a collaborative, innovative culture. Partner extensively with corporate communications, product, technology, and go-to-market leaders to ensure unified messaging and strategic alignment. - Executive & Leadership Communications: Work directly with product and technology leaders and senior executives to develop compelling messaging and materials that reinforce Lumen’s product vision, priorities, and company values, enhancing leadership visibility and inspiring employees at all levels. - Transformation & Change Communications: Oversee communications for product and technology transformation initiatives, providing clarity, transparency, and timely updates that help employees navigate change and understand its impact. - Cross-Functional Alignment: Partner with go-to-market and business unit communications to ensure the product and technology story ladders up consistently to how Lumen sells, markets, and delivers. - Channel & Content Execution: Collaborate with enterprise channel and editorial teams to ensure product and technology content is delivered effectively and consistently across all internal channels, leveraging shared infrastructure to maximize reach and impact. - Brand and Message Consistency: Safeguard the integrity of Lumen’s internal brand and ensure all product and technology messaging reflects our values and strategic direction. - Measurement and Continuous Improvement: Monitor employee feedback, measure the effectiveness of communication efforts, analyze insights, and recommend improvements to maximize impact. Qualifications - Bachelor’s degree in Communications, Journalism, Public Relations, or related field. - 10-15 years of experience in internal communications, product/technology communications or a similar role. - Exceptional writing, editing, and storytelling skills. - Proven experience managing executive communications and partnering with senior leaders. - Strong project management skills with the ability to handle multiple priorities and deadlines. - Excellent interpersonal skills and ability to build relationships across all levels of the organization. - Creative thinker with innovative communication solutions. - Proficiency in Microsoft Office Suite and familiarity with communication tools and platforms. - Experience in change management communications. - Experience with graphic design and video production is a plus. - Knowledge of digital communication tools, AI tools, intranets, and social media. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $152,066 - $202,755 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $159,670 - $212,893 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $167,273 - $223,031 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Role Description Liftoff Campaigns is seeking a talented communications strategist to join our growing team. Our ideal candidate has experience with media relations, social media strategy and execution, and principal preparation and management. You will have a great deal of independence in your day to day work with support from the larger communications team. You will execute on a range of communications initiatives and serve as a trusted advisor to our clients. - Work with Liftoff’s communications team to develop and execute strategic communications plans for clients, tailored to their goals and audiences. - Develop social media strategies and execute channel management. Work with clients to develop and execute social and nontraditional media plans. - Contribute to media prep for candidates and organizational leaders, including for interviews, debates, speeches, and other public appearances. - Craft compelling written materials including press releases, talking points, op-eds, and other external communications materials. - Pitch and shape stories with reporters and influencers, cultivating strong relationships to secure coverage and placements. - Coordinate client media engagements. - Support crisis communications and rapid-response messaging. - Plan and execute press events, including press conferences and media roundtables. - Support clients’ internal communications staff in executing communications projects. - Monitor and analyze media coverage, identifying opportunities to refine and amplify messaging. - Collaborate with the advertising, creative and digital teams at Liftoff to maximize communications and digital opportunities, and to ensure message consistency across all channels. Qualifications - Passion for good causes. - 3-5 years of experience in political communications with at least 1 campaign cycle of experience in a dedicated communications role. - A strong writer with experience across the gamut of political writing, from long-form blog posts and op-eds to concise talking points to punchy and effective social media copy. - A track record of successfully pitching stories to the media and/or placements with influencers. - Proven ability to craft persuasive messaging and adapt communication strategies for various platforms and audiences. - Strategic thinker with political instincts and an ability to respond effectively under pressure. - Exceptional organizational and time management skills, with experience balancing multiple projects and deadlines. - Experience developing social media strategies and content across various platforms. - Drive to go the extra mile for clients, and a willingness to be part of a collaborative team that works beyond the 9-5 when required. Benefits - The salary for this position is $70,000-$82,000. - Unlimited vacation and sick days. - Federal holidays off (11-12 total days, Indigenous Peoples Day in off-cycle years). - Employer-paid health, dental, and vision insurance. - Short Term, Long Term Disability. - Lift Insurance. - FSA for Child Care. - 12 Weeks Paid Paternity Leave. - Flexible work schedules and the option to work remotely anywhere within the United States and its territories with broadband internet. - 401k benefits with match after six months of employment. - Opportunities to support continuous growth and learning.