Role Description We are looking for an exceptional and ambitious engineer who enjoys architecting systems, working in an agile start-up development environment, and leveraging AI to redefine engineering velocity. As an engineer on our team you will focus on backend development across all our products. - You will be the engineer others look to when the problem is hard, the path forward is unclear, or the stakes are high. - As a key individual contributor, you won't just build; you will bridge the gap between engineering and the broader business, translating long-term goals into technical reality. - Modeling the engineering best practices that elevate our entire organization. - Thrive in building scalable, flexible systems with an emphasis on improving maintainability. Qualifications - 10+ years of experience in software engineering, with a demonstrated track record of leading and executing technically complex, high-impact initiatives from inception through delivery. - Recent experience working on a small, agile team contributing to all phases of the software development lifecycle in a start-up environment. - Primary experience in Go, comfortable working across existing .NET and TypeScript codebases. - Experience implementing event-driven architecture within microservices ecosystems using tools like Apache Kafka. - Experience creating database schemas that represent and support business processes. - Strong understanding of object-oriented programming, data structures, and algorithms. - Strong experience with AWS platforms, including an understanding of their capabilities and limitations. - Experience with CI/CD pipelines and automated testing frameworks. - Proven ability to operate across organizational lines, comfortable influencing without authority, building consensus among diverse teams, and driving decisions that require alignment across product, engineering, and business stakeholders. - Deep software engineering fundamentals, with experience in multi-product architectures. - Experience working in an environment shaped by acquisitions or rapid growth, with an appreciation for the technical and cultural complexity that comes with it. - A track record of making well-reasoned technical decisions, evaluating options carefully, and pushing back on the first solution when a better one exists. - Strong collaboration and communication skills, able to clearly communicate to both technical and non-technical audiences. - A bias for ownership, taking projects seriously from start to finish, holding yourself accountable for outcomes, and proactively identifying and resolving risk before it becomes a problem. - Comfort with ambiguity and a builder's mindset, thriving when the path forward isn't defined, and enjoying working through complexity, solving tough problems, and enabling others to move faster. Requirements - High Contribution: Maintain a high bar for individual execution by writing clean, efficient, and production-ready code. - Rigorous Testing & Validation: Lead by example in code quality by defining testing standards and utilizing AI to generate robust test suites and edge-case discovery that ensure comprehensive coverage. - Proactive Problem Solving: Personally identify and execute fixes for deep-seated bottlenecks, architectural bugs, and performance issues that impact system stability. - Modernize Tooling: Evaluate and integrate emerging AI-powered tools to enhance operational efficiency and developer productivity. - Architectural Oversight & Quality: Lead architectural evaluations and design reviews to ensure systems remain flexible and scalable as the business grows. - QA Partnership: Partner effectively with QA to define test strategies, improve automated testing coverage, and ensure a seamless handoff from development to production. - Operational Health: Lead incident response and postmortem processes, establishing best practices to prevent recurrence of high-severity issues. - Champion Standards: Maintain code quality, organization, and automation across the broader engineering organization. Benefits - Purpose-driven organization - Flexible time off - Remote-first - Flexible work hours - our employees are in multiple time zones - Medical & dental plans - Parental leave - Employee stock options

• Develop and maintain scalable, secure, and well-structured APIs (.NET 8) • Implement queues, background jobs, and messaging (RabbitMQ, Hangfire) • Optimize MySQL queries and apply caching with Redis • Automate builds, tests, and deployments using CI/CD (GitHub Actions) • Create and refine React + TypeScript interfaces, ensuring clean integration with the backend • Configure and maintain containerized environments (staging and production) using Docker • Monitor logs, metrics, and alerts and act proactively • Participate in architectural decisions and propose continuous improvements.

• Ensure that all the trainings are conducted as per the plan by ops/client • Support Ops SMEs/trainers in conducting the training • Prepare and maintain various process/Training related documents in English • Maintain the database for all the trainings conducted over the last 2-3 years • Provide relevant data as and when necessary • Adhere to the requirements of supervisors • Create contents of the process with the coordination of Ops as per the training and process requirements • Proactively manage performance and enhance performance of team based on defined KPI's • Assess training needs, provide training opportunities and train new hires and existing staff • Provide subject matter expertise • Timely escalation of people issues, maintaining discipline • Incentive/Performance Management monitoring

Meet the Team Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. Your Impact We are seeking a visionary Software Engineers to join our newly formed Autonomous Security team. This is not a traditional "monitor and patch" role. In this position, you will be at the forefront of the next evolution of cybersecurity: Autonomous (AI) Security Team. Your mission will be to design, build, and deploy AI agents that act as autonomous security researchers and first responders. You will move our security posture from "Human-in-the-loop" to "Human-on-the-loop," creating a self-healing infrastructure that identifies, tests, and mitigates vulnerabilities at machine speed. - AI Agent Development: Build and fine-tune LLM-based agents to perform automated vulnerability research and code analysis. - Autonomous Remediation: Develop "self-healing" pipelines that automatically generate, test, and deploy security patches and dependency updates via Kargo and ArgoCD. - Threat Mitigation: Design AI-driven logic to detect anomalous traffic patterns and autonomously update WAF rules or service mesh configurations to neutralize external threats in real-time. - Pipeline Integration: Integrate AI security tooling directly into our CI/CD lifecycle, ensuring that security is an automated, invisible, and frictionless part of the development process. - Security Orchestration: Build the "nervous system" that connects security scanning tools (Snyk, Wiz, etc.) with AI agents to prioritize and resolve alerts without manual triage. Minimum Qualifications - DevSecOps Expertise: demonstrated ability in DevOps or Security Engineering, with a deep understanding of CI/CD, Kubernetes, and cloud-native security. - AI/ML Familiarity: Demonstrable experience (or strong project portfolio) working with Large Language Models (LLMs), Prompt Engineering, or building Agentic workflows - Automation Mastery: Expert-level proficiency in Python or Go, and experience with Infrastructure as Code (Terraform, Pulumi). - Cloud-Native Stack: Hands-on experience with Kubernetes, Service Mesh (Istio/Linkerd), and GitOps tools (ArgoCD, Kargo). - Security Mindset: Solid understanding of the OWASP Top 10, CVE lifecycles, and modern exploit techniques. Preferred Qualifications - Familiarity with vector databases (Pinecone, Milvus) for security context retrieval. - Familiarity with "Policy as Code" (OPA/Rego). Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.