Role Description The Product Specialist conducts comprehensive research and analyzes domestic and international markets to identify new opportunities and drive business growth with current and potential customers. This role maximizes business opportunities with key accounts in the U.S. and Canada. - Support the development of new programs with customers and launch products. - Implement adjustments to the current portfolio, release of new part numbers and product lines. - Respond to RFQs by conducting analyses of costs, investments, and contribution margins to ensure strategic alignment and profitability. - Contribute to sales strategies by evaluating current product results; identifying customer needs; monitoring competitive products; analyzing trends and relying on customer reactions. - Provide information regarding product specifications and attributes. - Work alongside Commercial, Logistics, Operations, and Procurement teams to identify opportunities for cost reduction and improvement of competitiveness. - Monitor and report on competitor activities and strategies. - Provide MKT reports with detailed information regarding the production of vehicles, trends, macroeconomics, and others. - Update the catalog database. - Participate in the development of the annual sales plan and marketing plan as required. - Review, analyze, and communicate internally competitor’s data as required. - Develop and manage cross-reference databases to ensure accurate part number interchanges with global competitors. - Conduct market price screenings to help the headquarters in driving competitive pricing strategies and ensuring precise market positioning. Qualifications - 5+ years of experience in a similar role. - Knowledge of the automotive and aftermarket parts industry – Powertrain. - Experience in market research. - Ability to develop and manage price and quality comparison analysis across product lines. - Experience in project development and management, as well as marketing strategy design. - Excellent time management skills in planning and organization. - Future and result-oriented combined with intercultural competencies. - Ability to work in a matrix organization with multiple reporting lines across different countries. - Intermediate Spanish proficiency is desirable. Requirements - The work can be performed remotely if the candidate is unable to relocate to the areas where we have operations (Atlanta, GA; Prattville, AL; Auburn Hills, MI). - Availability for domestic and international travel. - Depending on the professional's seniority and experience, we are willing to expand the salary range. - Indefinite U.S. work authorized individuals only. - Future sponsorship for work authorization is unavailable. - Candidates who have been offered the position must pass screenings before their start date. Benefits - Paid Time Off - BCBS Medical - Vision - Dental - 401K with company match - Group Life Insurance/AD&D - Short Term Disability Insurance - Long Term Disability Insurance - Voluntary Critical Illness Insurance - Voluntary Hospital Indemnity Insurance - Voluntary Accident Insurance - Voluntary Life Insurance/AD&D

Role Description CORMAC is seeking a product minded, product owner oriented Jr. Product Proposal Specialist to ensure all of the company’s proposal activities are fully executed from start to finish. This role is responsible for coordinating the proposal process and responding to requests for information (RFIs) and requests for proposals (RFPs); from preparing outlines and compliance matrices, coordinating data calls, formatting resumes, and other related actions. The Jr. Product Proposal Specialist will provide guidance to the proposal and technical staff in production of written materials, including brainstorming layouts and text development, task delegation, response editing and submissions, and other efforts associated with the process. Responsibilities - Strategize with all internal teams (i.e., Business Development, Finance, Technical SMEs, etc.) to develop winning proposals. - Plan proposal development and production support activities, including preparing the master proposal schedule and managing the proposal preparation process. - Develop and manage the proposal team, assign proposal resources, and issue effective proposal instructions to proposal team staff. - Develop guidelines and processes for detailed pricing inputs, working closely with the executive leadership team. - Conduct daily proposal status meetings to review proposal status in the following areas: - Proposal and/or program issues - Volume status by section - Proposal action item status by volume - Program management status - Technical baseline status - Cost baseline status - Procurement/contract management status - Facilitate story boarding sessions that present overall proposal strategies and approaches to be integrated throughout all proposal sections. - Ensure integration of all proposal strategies, including implementation of themes, discriminators, and competitive ghosting. - Prepare status reports and briefings for management; prepare, present, conduct, and participate in reviews at all stages of the proposal. - Direct and participate in writing/editing/rewriting efforts as needed. - Direct post-color review recovery activities and track all recovery actions through resolution. - Lead internal Retrospective meetings to identify lessons learned and ways of improving the proposal process and document recommendations for future proposals. - Oversight of the document libraries and content within the corporate proposal portal including bid and proposal materials, boilerplate, active and archived proposals, and lessons learned libraries. - Maintain and develop reusable repository including archiving submitted RFIs and Technical Proposals, Management Approaches, Corporate Experience submissions. - Assist in development of AI proposal tools. - Collaborate with internal technical leadership to develop workflow automations for early proposal and market research drafts and any administrative tasks. - Update Knowledge Management System with proposal status throughout proposal process. Qualifications - Bachelor’s degree in business, English, Marketing, Communications or a related field. - Must be a U.S. Citizen. - Experience in the Federal Government RFP procurement process. - Experience developing proposals utilizing the Shipley method. - Excellent writing and desktop publishing skills and proven ability to understand and communicate technical concepts in a compelling, persuasive manner to evaluators. - 0-2 years of experience in Federal government contract proposal writing or proposal coordination. - Experience supporting Capture Managers and Executive Leadership in shaping proposal win strategy and evaluating the company’s probability to win awards based on RFP and proposal analysis. - In-depth knowledge of the Federal Government RFP procurement process. - Experience in the development of AI proposal tools. - Experience with coordinating or managing proposal efforts for Federal government vendors. - Experience coordinating the work of multi-disciplinary, cross-functional teams. - Capable of professional interaction across all levels of personnel, including executive leadership, and technical subject matter experts. - Willingness to research and author non-technical sections. - Capable of working under tight deadlines, with the flexibility to work on several projects simultaneously. - Strong problem-solving abilities with the ability to work independently. - Proficient in MS Office desktop publishing and document formatting tools (Word, Excel, PowerPoint). - Proficient in MS365 document management, workflow automation, and analytic tools such as SharePoint, Power BI, PowerApps. Preferred Skills & Experience - 2+ years of successful proposal management experience in a government contractor environment, including supervision and management of personnel. - Experience developing workflow automations in a MS 365 environment. - Professional certifications (i.e. PMP, APMP, ITIL, SMPS, 9000, ISO, CAPM, PMI, CPSM). - Experience with commercial proposals and/or supporting small business proposal efforts. Location Leesburg, VA Work Arrangement 100% Remote

Title: Technical Product Service Specialist remote type Remote locations CAFLO: Carrier-Home Florida Remote Location, Remote City, FL, 33412 USA Illinois, US, Remote Colorado, US, Remote Texas, US, Remote New York, US, Remote Indiana, US, Remote time type Full time job requisition id 30207017 About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. About the position: This position is for a technical professional with strong foundational HVAC knowledge who supports strategic account customers by responding to incoming Technical support/service requests and assisting with troubleshooting, documentation, and case management. The specialists is responsible for learning carrier products, systems, tools, and workflows while delivering accurate, professional customer support under guidance from senior team members. This role represents a full professional position requiring technical judgment, accountability, and strong customer communication skills. General Responsibilities: - Responds to inbound Technical Support calls and case requests from strategic account customers and installing/servicing contractors. - Gathers detailed system, model, control, application and operational data to properly troubleshoot customer issues. - Uses carrier technical tools, documentation, and internal systems to research and support troubleshooting. - Provides basic to intermediate troubleshooting support for HVAC, Controls, and refrigeration circuits. - Creates and maintains case documentation within Salesforce and other support systems. - Coordinates with internal teams including engineering, warranty, parts, logistics, and field service. - Escalates complex issues to senior specialists or managers when required, while maintaining ownership of the case. - Participates in training, shadowing, and knowledge building activities to grow technical capability. - Maintains a high level of professionalism and customer care in all communications. Required Qualifications: - High School Diploma with 5+ years of experience in HVAC service, installation, and system maintenance or Bachelor’s Degree with 2+ years of experience in HVAC service, installation, and system maintenance - 5 + Years of experience diagnosing and resolving customer complaints to ensure maximum equipment up-time. - Must have a Valid Driver's License. Preferred Qualifications - Strong problem solving and analytical skills. - Ability to manage multiple cases while maintaining attention to detail. - Clear and professional communication with customers and internal teams. - Willing to learn complex products, systems, and business processes. - Basic knowledge of Microsoft Office and CRM tools (Salesforce preferred) Additional information: - We are open for a remote work within the USA. - Traveling up to 25% in the USA. - Due to customer contractual agreements, must be a US citizen, green card holder, or permanent resident of USA. Pay Range The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements.  Benefits Employees are eligible for benefits, including: - Health Care Benefits: Medical, Dental, Vision; Wellness incentives - Retirement Benefits - Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation - Disability: Short-term and long-term disability - Life Insurance and Accidental Death and Dismemberment - Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account - Tuition Assistance To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

• Promote sales by identifying opportunities and gaining new business • Ensure consistent sales growth and achievement of sales goals • Maintain close relationships with key accounts, ensuring their requirements are met • Develop new business opportunities with existing and potential clients • Monitor market trends and competitor activity in assigned territory