Role Description Executes critical actions that enforce organizational adherence to corporate quality and compliance processes, including quality management systems reviews, data integrity assessments, and risk management assessments. Leads donor centers and shared services with external inspections (e.g. regulatory, customer, etc.). Directs audit planning and response activities and oversees Plasma Master File (PMF) updates to ensure donor center compliance with regulatory requirements, Standard Operating Procedures (SOP), current Good Manufacturing Practices (cGMP), and customer expectations. Primary Responsibilities - Leads the development of Site Master Files (SMFs) required for external EMA inspections, driving cross-functional collaboration with donor centers and center support leadership to ensure accuracy and compliance. - Serves as the organization’s lead representative by delivering expert on-site and remote support during inspections conducted by Regulatory Authorities. - Provides strategic support to center leadership by leading the development, authoring, and critical review of external audit responses and CAPA plans addressing donor center citations. - Leads the development, authorship, and critical review of internal and external audit responses and CAPA plans addressing corporate citations. - Directs and oversees the coordination, organization, and authorship of final regulatory inspection responses for submission to agencies including FDA, EMA, CLIA/COLA, PPTA, State authorities, Health Canada, and internal compliance auditors. - Provides comprehensive support to donor centers by overseeing customer audits, delivering high-quality customer-requested documentation, and leading the development of robust audit responses. - Conducts high-impact QMS assessments, evaluating procedural compliance, process robustness, and operational risk to strengthen the organization’s audit readiness posture. - Drives strict compliance across donor center and corporate operations by rigorously evaluating procedures and processes against all applicable Domestic and European regulations. - Proactively identifies systemic improvement opportunities through comprehensive analysis of audit findings and delivers targeted solutions to strengthen compliance with Domestic and European regulations, Standard Operating Procedures (SOPs), customer specifications and related quality requirements. - Supports the department manager by driving the initiation of Change Requests and authoring Standard Operating Procedures based on identified trends, audit findings, and direct engagement with facilities. - Evaluates deviations and analyzes tracking and trending data to drive continuous improvement initiatives. - Frequently serves as the department's representative on organizational initiatives to ensure compliance with regulations, SOPs, and customer requirements. - Travels up to 25% or greater if demand requires. Additional Responsibilities - The incumbent must have the ability to write clear, concise, logical responses to regulatory authorities. - Understand the Code of Federal Regulations (CFR) as it applies to Source Plasma. - Know the European Pharmacopoeia (EP) and other European Guidelines as it applies to Source Plasma and the interaction between the CFR, the EP and the company's SOP manual(s). - Have strong interpersonal skills with the ability to communicate effectively, both written and verbal, with persons from other cultures and other points of view. Knowledge, Skills, and Abilities - Must understand the Code of Federal Regulations (CFR) as it applies to Source Plasma. - Must know the European Pharmacopoeia (EP) as it applies to Source Plasma and the interaction between the CFR, the EP and the company's SOP manual(s). - Must know CLIA/COLA/PPTA regulations as they apply to Source Plasma and be able to support State required inspections as needed. - Maintains a high level of professionalism. - Follows policies, procedures, and regulations governing work and the work environment. - Models and demonstrates high standards of integrity, trust, openness, and respect for others. - Takes initiative; looks for opportunities to act and contribute to the team's success. - Demonstrates good stewardship of expenses and makes good use of unsupervised time. - Offers support to team members at any level in achieving their goals. - Provides outstanding servant leadership and receives feedback constructively. - Appropriately follows the chain of command and knows how to get tasks accomplished. - Demonstrates openness to team members’ suggestions. - Shares knowledge, resources, etc. to reach common goals. - Demonstrates effective oral and written skills and communicates information accurately based on fact. - Uses respectful, conversational tones in e-mail messages. - Understands the impact of own behavior on others – and adapts to change with optimism. - Demonstrates critical thinking and attention to detail; ability to think through problems clearly and logically. - Completes assigned tasks within the required timelines. - Listens and communicates in a transparent way, building relationships that foster professional self-esteem. - Acts as a role model of the corporate values and reinforces them among his/her team. - Uses facts and figures to support positions and influence others. - Promotes and applies professional ethics. - Knowledgeable of current regulatory standards. - Organizes tasks and projects effectively. - Demonstrates and encourages good teamwork and high levels of collaboration. - Contributes feedback where necessary. - May represent department on projects, workgroups, Process Improvement Teams. - Builds strong and trustworthy working relationships with team members and internal/external partners. - Focuses on the scope and the solution rather than the problem; strives to overcome possible obstacles. - Shares innovative ideas, creates buy-in and translates ideas into practice. - Looks for simplification and improvement of processes; creates simple procedures and alternatives that may benefit the company. - Embraces change and continuous improvement. Education and Experience - Bachelor’s degree required. - Minimum 5 years experience in quality assurance related field. - Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Occupational Demands - Work is performed in an office environment with exposure to electrical office equipment. - Frequently sits for 6-8 hours per day. - Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. - Frequently walks. - Occasionally bends and twists neck. - Light to moderate lifting and carrying objects with a maximum lift of 30lbs. - Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. - Interacts with others, relates sensitive information to diverse groups. - This position requires 50% and up travel for occasional meetings, trainings or center visits for audits. Compensation and Benefits - The estimated pay scale for the Quality Audits Specialist role based in the Central or East Coast, is $77,462.00 - $116,194.00 per year. - Eligible to participate in up to 8% of the company bonus pool. - Wide variety of benefits including, but not limited to: Medical, Dental, Vision, life insurance, PTO, paid holidays and up to 5% 401(K) match and tuition reimbursement. - Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. - Opportunities for professional growth and career progression.

Role Description The HVAC PSA Service Quality Specialist is responsible for ensuring the quality, accuracy, and long-term health of Planned Service Agreements (PSAs). This role supports the 180-day renewal process, premium PSA reviews, new seller support, service quality assurance, and financial performance monitoring. Working closely with Branch Service Managers, Regional CSRs, Sales, and Service Operations, the Specialist ensures service delivery excellence, contract profitability, and customer satisfaction. - Support the 180-Day PSA Renewal Process, ensuring adherence to prescribed renewal cadence. - Analyze PSA performance, productivity, contract health, and renewal competitiveness. - Conduct premium and above-market PSA estimate creation and quality assurance checks. - Ensure CRM and contract data accuracy and completeness. - Provide coaching and execution guidance to local market operations, sales teams, and GCOE estimators. - Collect, aggregate, and analyze data from multiple sources to identify trends, risks, and opportunities. - Support special pricing initiatives and service research as requested. Qualifications - High school diploma or equivalent required; Bachelor’s degree or equivalent experience preferred. - Minimum 5 years of experience in HVAC service operations, service scheduling, or contract support. - Strong interpersonal, written, and verbal communication skills. - Proven ability to manage multiple priorities independently with strong organizational skills. - Demonstrated ability to collaborate with and influence cross-functional teams. - Strong analytical aptitude with proficiency in Microsoft Excel and Word. - Ability to prioritize work based on financial and business impact. Requirements - HVAC industry experience with PSA or service agreement exposure. - Previous sales or renewal experience. - Understanding of accounting, costing, or margin analysis principles. - Experience using Power BI or advanced data analytics tools. - Ability to train or mentor team members as the department expands. Benefits - Competitive pay - Paid vacation, holidays, and sick time - Comprehensive benefits package, including 401K, medical, dental, and vision care – available from day one - Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources - Encouraging and collaborative team environment - Dedication to safety through our Zero Harm policy - Scheduling and management support - JCI Employee discount programs (The Loop by Perk Spot)

Role Description 加入该项目你将： - 负责产品的销售工作，并提供专业性支持； - 参与市场策略及计划地制定，提供深入的市场反馈信息； - 执行市场策略并制定所负责区域内的策略及计划，并执行计划； - 按要求完成各类销售、市场报告； - 掌握扎实的产品知识及娴熟的销售技巧； - 提供专业支持，保持和维护公司形象。 Qualifications - 毕业年份为2026年应届生； - 本科或以上学历，医学相关专业优先； - 有良好的沟通能力和信息收集及运用能力； - 积极进取，诚信乐观，乐于接受挑战，有创新精神和合作意识； - 自信，勤奋，能够自我激励，不断学习。 Requirements - Brand Marketing - Business Behavior - Communication - Cross-Selling - Customer Centricity - Customer Effort Score - Goal Attainment - Hospital Operations - Innovation - Lead Generation - Market Research - Medicines and Device Development and Regulation - Problem Solving - Sales - Solutions Selling - Sustainable Procurement - Vendor Selection

• Initiate and execute new client relationships within Independent Broker Dealers in the Southeast • Develop expertise on all CAIS investment products; Hedge Funds, Private Equity Funds, ’40 Act Funds, Equity and Debt Syndicate and Structured Solutions Service existing client relationships and fulfill any requests for assistance or information • Prepare presentations and materials for client meetings • Coordinate and execute tailored product launch strategies • Coordinate manager due diligence and selection processes both in terms of breadth and investment quality, with the overall aim of providing best in class investment products to our clients • Assist in the planning and execution of roadshows and conferences • Assist in the creation of product marketing collateral • Work alongside the sales team on client pitches, product positioning and sales campaigns • Build excellent working relationships across multiple lines of business and corporate functions in collaboration with product onboarding • Special projects and additional responsibilities to be determined based on capacity, skill, and interest