• This is a senior leadership operations position responsible for inbound and outbound warehouse, fleet services, facilities management (including building, grounds, power industrial equipment, sanitation, security), beverage services, transportation (including routing, delivery, and backhaul), operations systems and related third party providers. • Responsibilities include but are not limited to, achieving performance key metrics, expense and revenue management, strategic execution of local and corporate initiatives, compliance with government regulations, safety and security of the building, its contents and people, and management and direction of staff. • Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of inbound and outbound warehouse, transportation (delivery), fleet services, facilities, beverage services departments and associates. • Prepares and executes an annual profit plan with direct input from the management team. • Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts. • Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. • Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. • Strategically adjusts departments’ activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals. • Actively supports other departments in the achievement of goals. • Analyzes the growth of operating company against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business. • Champions’ efficiency ideas, cost reduction measures and assists with the implementation of changes within areas of responsibility. • Identifies problems and proposes solutions to other members of senior management. • Conducts audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. • Ensures compliance with all insurance pooling requirements; with local, state, federal and provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL, CVOR (Canada), etc.) with licensing and logbook requirements and with food safety policies, protocols, and requirements. • Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, heating, ventilation, and air conditioning (HVAC) systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs. • Ensures contingency systems/practices/protocols are in place to eliminate business disruption. • Inspects emergency response or crisis management activities. • Develops and maintains liaisons with local emergency management and other entities to facilitate plan development and response effort coordination. • Assists safety manager with training initiatives. • Evaluates and ensures the appropriate use and updating of all department software systems. • Communicates with merchandising, sales management and marketing associates to collaboratively resolve any customer or delivery opportunities or issues. • Visits customer locations and meets with customers to address issues and assess delivery difficulty. • Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company’s recognition within the business community. • Participates in company decisions as a member of senior staff. • Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement. • As necessary, participate in grievance or arbitration proceedings. • Maintains associate relations through regular department meetings. • Establishes on-going interaction. • Keeps open communication channels with associates by answering questions and explaining policies and procedures. • Monitors associate morale. • Implement or responds to ideas to improve associate engagement and enablement. • Interprets trains and consistently enforces company policies and procedures. • Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations.

• Oversee residential solar service and repair operations across active markets • Monitor service performance, completion timelines, and first-visit resolution rates • Review escalated service issues and develop corrective action plans • Coordinate service resources to ensure timely homeowner support • Manage roofing-related project activities, including detach and reset operations • Coordinate project timelines between roofing contractors, installation teams, and operations departments • Ensure roofing work is completed according to company standards and project requirements • Resolve roofing-related operational challenges and scheduling conflicts • Manage relationships with subcontractors, roofing vendors, and third-party service providers • Monitor subcontractor performance, quality standards, and completion timelines • Conduct performance reviews and maintain accountability standards for external partners • Collaborate with permitting, scheduling, inspections, service, installation, engineering, and sales teams • Support operational planning and resource allocation across departments • Identify bottlenecks and implement process improvements that increase efficiency and scalability • Monitor operational KPIs and provide performance reporting to leadership

Title: Operations - Specialist - Workforce Capability & Engagement WA Location: East Perth Australia East Perth WA 6004, Australia Job description Posted Monday 1 June 2026 at 9:30 am | Expires Tuesday 16 June 2026 at 9:29 am - Permanent position, Full time hours - Location – Perth WA - Hybrid work, 2 days per week in office About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. About the role As the Specialist – Workforce Capability & Engagement, you will play a critical leadership role in building a skilled, ready and engaged Emergency Services workforce across your state or territory. You will lead the design and delivery of workforce capability initiatives that ensure our people, staff and volunteers, are prepared to support communities before, during and after emergencies. This includes coordinating training and development programs, strengthening workforce engagement, and driving a strong culture of readiness and continuous improvement. Working closely with operational leaders and key stakeholders, you will assess workforce capability, identify gaps, and implement targeted solutions that uplift performance, resilience and response readiness. You will also support local teams to foster a motivated, connected and high-performing workforce aligned to Red Cross principles and values. This is a dynamic and impactful role suited to someone who thrives in a fast-paced, purpose-driven environment and is passionate about developing people and strengthening community outcomes What you will bring - You are a capable and experienced professional with a strong background in workforce engagement, community development, volunteer management or emergency services. - You bring demonstrated experience supporting workforce capability and readiness, with the ability to coordinate activities, engage diverse groups and contribute to meaningful outcomes in dynamic environments. You are confident working both independently and collaboratively, and can effectively prioritise, plan and deliver across competing demands. - Your strong communication and interpersonal skills allow you to build effective relationships and influence stakeholders at all levels. You are analytical and solutions-focused, with the ability to assess needs, identify improvements and contribute to continuous development of people and programs. - Importantly, you are adaptable, resilient and motivated by purpose, with a genuine commitment to supporting communities through a capable and engaged emergency services workforce. Benefits that act for you, while you act for humanity Work flexibility: Australian Red Cross operates under a hybrid working model which includes two days on-site and three days from home Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International. Career development: Access to ongoing learning, training, and development. Further information This role is covered by the Social, Community, Home Care and Disability Services Award - Level 5. For additional enquiries, please contact Sally Randall at sarandall@redcross.org.au for a confidential discussion. Please note, email is for enquiries only. Applications must be received online to be considered. Applications close:  Tuesday, 16 June 2026 – ‘interested applicants are encouraged to apply as soon as possible as we will be reviewing applications as they are received and may close this advert only While we appreciate the interest in our organisation, we will not be engaging with agencies or agency candidates for this position. Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities. Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. Job details Job family Emergency Services Job function Individual Contributor Pay type Salary

• Managing day-to-day order operations, including placing, monitoring production, and tracking print orders with suppliers • Monitoring inventory levels and coordinating with vendors on stock issues or replenishments • Responding to customer inquiries, supplier questions, and shipping/timeline concerns • Handling support tickets related to order fulfillment and delivery timelines • Partnering cross-functionally to coordinate special projects and ensure timelines are met • Monitoring and managing the inbound order queue to maintain smooth workflow • Quoting fulfillment projects and tracking production milestones to ensure on-time delivery • Staying informed of industry best practices in printing, shipping, and fulfillment