SpartanX

• Oversee daily inspection operations across multiple markets • Ensure projects are inspection-ready prior to AHJ and utility inspections • Monitor inspection schedules, timelines, and project milestones • Identify and resolve issues that could delay inspections or project completion • Coordinate inspection corrections and reinspection activities • Manage, coach, and develop inspection schedulers, inspection technicians, and support personnel • Establish performance expectations and departmental accountability • Conduct performance reviews and support employee development • Assist with hiring, onboarding, and training new team members • Monitor inspection pass rates and identify trends requiring operational improvements • Develop and implement quality control standards that improve inspection success • Establish and track KPIs related to inspection performance, cycle times, and operational efficiency • Review inspection documentation for completeness and accuracy • Ensure compliance with company standards, AHJ requirements, and utility guidelines • Partner with permitting, scheduling, installation, electrical, service, engineering, and sales teams to maintain project flow • Communicate with AHJs, inspectors, municipalities, and utility providers when necessary • Support executive leadership with operational reporting and performance metrics • Recommend process improvements that increase efficiency and scalability

• Process vendor invoices accurately and efficiently • Review invoices for accuracy, approvals, coding, and supporting documentation • Manage payment schedules and ensure timely vendor payments • Reconcile vendor statements and resolve discrepancies • Maintain organized accounts payable records and supporting documentation • Coordinate with operations, permitting, installation, service, and leadership teams regarding payment-related questions • Track subcontractor, supplier, and operational expenses across active projects • Assist with month-end closing activities and accounts payable reporting • Support audit requests and financial documentation reviews • Monitor outstanding invoices and proactively address payment issues • Maintain compliance with company financial policies and procedures • Assist with process improvement initiatives to increase efficiency and accuracy

• Oversee residential solar service and repair operations across active markets • Monitor service performance, completion timelines, and first-visit resolution rates • Review escalated service issues and develop corrective action plans • Coordinate service resources to ensure timely homeowner support • Manage roofing-related project activities, including detach and reset operations • Coordinate project timelines between roofing contractors, installation teams, and operations departments • Ensure roofing work is completed according to company standards and project requirements • Resolve roofing-related operational challenges and scheduling conflicts • Manage relationships with subcontractors, roofing vendors, and third-party service providers • Monitor subcontractor performance, quality standards, and completion timelines • Conduct performance reviews and maintain accountability standards for external partners • Collaborate with permitting, scheduling, inspections, service, installation, engineering, and sales teams • Support operational planning and resource allocation across departments • Identify bottlenecks and implement process improvements that increase efficiency and scalability • Monitor operational KPIs and provide performance reporting to leadership

• Design residential solar PV systems using approved design software and company standards • Review site survey data, utility requirements, AHJ requirements, and customer information to create accurate system designs • Produce permit-ready plan sets and supporting documentation • Ensure designs comply with NEC requirements, utility standards, AHJ requirements, and company specifications • Coordinate with engineering, permitting, operations, installation, and sales teams to resolve design-related issues • Review project revisions, redesign requests, and correction requirements • Assist with troubleshooting design challenges and identifying operational solutions • Support quality control initiatives and maintain design accuracy standards • Help develop and improve design workflows, procedures, and operational efficiencies • Serve as a technical resource for design-related questions and project escalations • Assist with training, mentoring, and supporting junior design personnel when needed

• Process vendor invoices accurately and efficiently • Review invoices for accuracy, approvals, coding, and supporting documentation • Manage payment schedules and ensure timely vendor payments • Reconcile vendor statements and resolve discrepancies • Maintain organized accounts payable records and supporting documentation • Coordinate with operations, permitting, installation, service, and leadership teams regarding payment-related questions • Track subcontractor, supplier, and operational expenses across active projects • Assist with month-end closing activities and accounts payable reporting • Support audit requests and financial documentation reviews • Monitor outstanding invoices and proactively address payment issues • Maintain compliance with company financial policies and procedures • Assist with process improvement initiatives to increase efficiency and accuracy

• Oversee daily residential solar service operations and technician workflows • Review active service queues, escalations, and open service projects • Ensure proper scheduling based on urgency, technician skill level, and operational efficiency • Monitor service timelines, operational KPIs, and first-visit resolution performance • Coordinate with installation, permitting, inspection, and operations teams as needed • Assist with escalated homeowner concerns and operational resolutions • Review incoming service requests, monitoring data, photos, notes, and service history • Support technicians with troubleshooting, diagnostics, and operational guidance • Identify recurring service trends and implement corrective operational solutions • Ensure technicians are properly prepared with required tools, equipment, and replacement materials • Reduce unnecessary repeat service visits through proper diagnosis and operational planning • Verify all required service documentation is complete and accurate before ticket closure • Manage technician productivity, documentation quality, and service performance • Review completed service photos, notes, and repair resolutions • Support technician coaching, accountability, and ongoing training initiatives • Conduct quality control reviews and operational audits when necessary • Assist with process improvements and service department scalability

• Oversee day-to-day electrical operations for residential solar projects • Manage and support licensed electricians, apprentices, and field crews • Ensure all work is completed safely and in compliance with NEC and Iowa code requirements • Review project schedules, manpower needs, and installation timelines • Assist with troubleshooting electrical and operational issues in the field • Coordinate with operations, permitting, inspections, and service departments • Conduct quality control reviews and jobsite audits • Support crew development, accountability, and training initiatives • Ensure proper documentation, inspection readiness, and project closeout compliance • Maintain professional communication with homeowners, AHJs, and internal teams

• Communicate with homeowners in both English and Spanish via phone, email, and text • Answer customer questions regarding project timelines, scheduling, inspections, service, and system activation • Coordinate with operations, scheduling, permitting, service, and installation teams to provide accurate updates • Document homeowner communication and account activity within company systems • Assist with resolving customer concerns professionally and efficiently • Escalate operational or service-related issues when necessary • Support appointment confirmations, reschedules, and project follow-ups • Maintain professional communication standards while representing SpartanX • Help improve customer satisfaction by providing clear and timely communication

• Oversee daily service operations and technician workflows • Review service queues, escalations, and active projects • Ensure proper scheduling based on urgency, geography, and technician skill level • Monitor service timelines and maintain department KPIs • Lead remote communication with technicians, operations, and homeowners • Assist with escalated homeowner concerns and operational resolutions • Review all incoming service requests prior to dispatch • Determine likely root-cause issues before assigning service calls • Ensure technicians are dispatched with the proper tools and equipment • Manage technician productivity and service quality • Hold technicians accountable for thorough repairs and complete reporting

• Oversee day-to-day residential solar construction operations across multiple teams and departments • Lead installation, electrical, service, scheduling, and field management operations • Develop and improve operational processes, workflows, and accountability standards • Monitor installation timelines, production metrics, and operational KPIs • Ensure all projects are completed safely and in compliance with NEC, AHJ, and company standards • Support manpower planning, crew utilization, and operational forecasting • Partner with permitting, engineering, inspections, and executive leadership teams • Identify operational bottlenecks and implement scalable solutions • Oversee quality control initiatives and reduce operational deficiencies and repeat service issues • Manage field leadership development, coaching, and performance accountability • Assist with hiring, onboarding, and operational growth initiatives • Maintain professional communication with homeowners, inspectors, vendors, and internal teams