Solving for safer
Senior Field Service Technician
Location
Louisiana
Posted
10 days ago
Salary
$70K - $80K / year
Seniority
Senior
Job Description
Senior Field Service Technician
Motorola Solutions
• The Senior Field Service Technician will be dedicated to and responsible for the State of Louisiana (LWIN) Public Safety System. • Support the Field Service Organization (FSO) in implementing and maintaining highly technical mission-critical digital mobile communication systems for Government & Public Safety Communications customers. • Job tasks include but are not limited to deployment, optimization, and repair of infrastructure, public safety loggers, subscribers, microwaves, computers, servers, and network equipment. • Provide technical support for specialized systems and product applications, including advanced troubleshooting of software-driven electronics. • Maintain, optimize, test, document, and support complex communication systems. • Develop solutions for difficult technical problems encountered during system maintenance, upgrades, or support issues. • Collaborate with Engineering, Project Management, Sales, and Customer Service personnel to effectively support advanced communication systems that meet or exceed customer expectations. • Deliver strong knowledge of wired communication systems, such as Local Area Networks (LAN) and Wide Area Networks (WAN).
Job Requirements
- 3+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
- Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s).
- Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
- Capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
- Total familiarity with the latest technologies and troubleshooting techniques.
- Strong knowledge of R.F. systems, such as transmitters, receivers, and antenna networks.
- Strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques.
- Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios and consoles.
- Excellent communications skills and always present a professional image.
- Must have a current, valid driver’s license and no traffic violations.
- Must be able to obtain background clearance as required by government customer(s).
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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