• Collect data at customer premises • Supervise and/or execute installation and commissioning of monitoring equipment • Conduct user training • Provide technical support to customers and internal departments • Write reports • Travel within the EU (50–75%)

• Conduct maintenance of equipment (fueling, lubrication, etc.) • Operate a motor vehicle safely and legally per the PEARCE Renewables Employee handbook and insurance requirements. • Complete and maintain required company and client documentation and records, using computer-based service reporting tools and procedures. • Clean and organize tools, equipment, and work area including sweeping, wiping oil, grease, solvent spills. • Perform other daily work requirements as directed by supervisor with general supervision.

• Assist with the installation, maintenance, and basic troubleshooting of technical equipment on major retailer POS & IT equipment • Learn to diagnose and resolve issues under the guidance of experienced engineers • Provide friendly, professional on-site support to customers • Develop practical IT and hardware knowledge through structured training and real-world experience • Configures and installs applicable software • Performs routine checks according to documented procedures • Assists with special projects as assigned

Role Description Nikon Metrology is seeking an experienced X-ray Field Service Technician responsible for providing technical services both local and in the field, such as installation, maintenance, repair and upgrade specific to Nikon Metrology X-ray product line. Location: Remote – Minnesota Travel Requirement: Extensive (80%+) primarily throughout North America, with possibility of limited international travel to Central and South America. Key Areas of Responsibility - Field Service - Perform system installations, preventive maintenance, upgrades, etc. - Troubleshoot system failures/errors and perform necessary corrective actions. - Perform product maintenance and software training as necessary. - Provide technical product services for Nikon Metrology X-ray products in line with the department’s standard operating procedures. - In-house testing and repairs of spare parts and systems. - Support of equipment at customer location or via telephone/e-mail. - Responsible for the return of parts and tools from site upon completion of work. - Maintain assigned service equipment and tools & provide inventory reports as needed. - Submit Timesheets, expense reports, Service reports and associated documentation in a timely manner. - Submit radiation dosimetry data periodically in line with company policy. - Sales Support - Provide support to Nikon dealers, sales personnel, and fellow Field Service Technicians. - Assist sales with setup and teardown of equipment for trade shows. - Support the technical sales of new products or services. - Promote service contracts and other service offerings to customers. Qualifications - Must meet all requirements to access and work with ITAR-controlled information and materials. - Ability to travel 80%+ domestically with possibility of limited international travel. - 2+ years’ experience in a technical role or >4 years’ experience in a technical role. - Experience on complex capital equipment with related subsystems such as vacuum, manipulators, High Voltage systems, general mechanical, and PC’s. - Must be able to identify and fix issues down to a board level. - Electrical, electronic & mechanical skills. - Must have strong verbal and written communication skills. - Ability to work overtime (This position is non-exempt and eligible for overtime pay in accordance with the Fair Labor Standards Act (FLSA). Requirements - 2-year technical degree & a minimum of 2 years’ experience in a technical role or >4 years’ experience in a technical role. - Valid driver’s license and ability to be insured. - Valid passport and ability to travel outside of the United States. - Ability to lift up to 50 pounds. - Able to access tight spaces as required such as inside the cabinet. - 80%+ travel, domestic and limited international. Benefits - Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office. - We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. - We will take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!