Employ Humanity

• Own the end-to-end launch motion for high priority products — from positioning and messaging through field-ready assets and post-launch measurement. • Coordinate cross-functional launch execution across product, demand gen, sales, and customer success, keeping every release on time and on message. • Build product positioning in ways that resonate with mid-market and enterprise buyers. • Drive competitive displacement campaigns with objection handling, talk tracks, and enablement for the field. • Partner on win/loss analysis to feed insights back into positioning, product, and the field. • Equip the field with the right content at the right moment to accelerate deals and retention efforts. • Be the voice of the mid-market and enterprise customer inside the business, shaping how we position, sell, and retain across the segment. • Support retention and expansion narratives in partnership with customer success.

• Define the target-state architecture for the company’s platform evolution • Drive architectural direction across APIs, services, integration patterns, data, identity, and AI-enabled capabilities • Help the company move from fragmented systems toward a more coherent platform model • Guide major architectural decisions with clear reasoning, tradeoff analysis, and pragmatic recommendations • Identify architectural bottlenecks, duplication, scaling risks, and structural weaknesses • Focus leadership attention on the technical decisions that matter most • Establish architecture standards, review mechanisms, and decision frameworks that improve quality without slowing teams down • Create enough discipline to drive coherence, but not so much process that architecture becomes dead weight • Lead or influence prototyping efforts for new platform capabilities, architectural shifts, and future-state patterns • Validate important ideas quickly before the company overcommits to bad assumptions • Partner deeply with engineering leadership and senior engineers • Raise the technical bar through clarity, credibility, and sound judgment • Act as a force multiplier, not a bottleneck

• Own Employ's field marketing strategy and execution, delivering high-impact tradeshows, customer events, and ABM experiences that drive pipeline and revenue. • Develop and scale co-marketing programs with strategic partners to generate demand, expand market reach, and create measurable pipeline impact. • Lead execution of Employ's strategic ABM programs, partnering closely with Sales to engage and convert priority accounts into pipeline. • Drive cross-functional marketing campaigns that align content, paid media, lifecycle, web, events, and sales motions to generate pipeline growth. • Partner closely with Sales and RevOps to enable the team on marketing programs, maximize campaign effectiveness, ensure strong follow-up execution, and drive pipeline progression across key programs.

• Execute Employ’s PR and corporate communications programs, managing day-to-day agency relationships and tracking performance against goals • Develop and refine messaging for company announcements, product news, and key business moments • Identify proactive media opportunities and monitor the media landscape, competitive activity, and industry conversations to surface risks and opportunities • Support planning and execution of communications during sensitive or high-impact business moments, including periods of organizational change • Help maintain and refine crisis communications frameworks, messaging, and escalation processes • Collaborate with legal, HR, and cross-functional partners to coordinate response during reputation-sensitive situations • Execute internal communications across company-wide messaging, organizational updates, and employee engagement initiatives, partnering with HR and leadership to ensure timely and aligned delivery • Contribute to internal storytelling that builds transparency, trust, and alignment across the organization • Manage end-to-end production of the company podcast and thought leadership content programs, overseeing timelines, publishing coordination, and brand consistency • Identify and recruit guests including customers, partners, executives, and industry leaders; develop episode narratives, interview outlines, scripts, and prep materials; and facilitate speaker prep and stakeholder approvals • Coordinate analyst briefings, reporting initiatives, and ongoing engagement with key industry analysts in partnership with Product Marketing and leadership • Support executive visibility initiatives including thought leadership content, bylines, and speaking opportunities • Partner with marketing, HR, legal, and product teams to align messaging and maintain consistency across the organization • May manage or mentor junior communications team members, providing clear direction and development feedback • Help maintain communications planning calendars, workflows, and operational processes to keep the function running efficiently

• Develop and own the execution of partnership sales plans that drive partner-sourced and partner-influenced revenue. • Identify, assess, negotiate, and secure high-impact partnerships. • Structure and negotiate complex partner agreements and revenue-sharing models. • Act as the senior relationship owner for key partners. • Build, lead, and coach a high-performing partnerships team. • Develop and implement partner enablement strategies. • Partner with Marketing to design and launch joint campaigns. • Establish and track clear KPIs for partner performance.

• Coach and support a team of Solution Consultants to achieve individual and team performance goals • Partner closely with Account Executives on active deals to ensure strong solution alignment and execution • Participate in key customer engagements, including discovery, demos, and technical discussions, as needed • Help drive consistency in sales support, messaging, and solution positioning across your team • Monitor team activity and performance against key metrics; identify areas for improvement and take action • Provide input into forecasting by ensuring visibility into deal progression and Solution Consulting involvement • Reinforce best practices in discovery, storytelling, and product demonstration • Support onboarding and ongoing enablement of Solution Consultants • Escalate deal risks or challenges and partner with senior leadership to navigate complex opportunities • Collaborate with Sales, Customer Experience, and Product teams to share feedback and improve processes • Support people processes such as performance feedback, development planning, and team engagement

• Lead and develop a high-performing team of Account Executives. • Coach and develop Mid-Market AEs through 1:1s, pipeline reviews, and call coaching. • Build a culture of accountability, collaboration, and continuous improvement. • Hire, onboard, and ramp new AEs as the team scales. • Lead a high-activity outbound motion to generate pipeline. • Set and manage key activity metrics (calls, connects, conversions). • Own pipeline health and coverage against targets. • Act as a point of escalation for complex deals. • Collaborate cross-functionally to drive deal success.

• Own a portfolio of ~150 high-touch customer accounts (15 million arr), managing renewals and driving expansion opportunities. • Proactively engage customers 6–9 months ahead of renewal to identify risks and growth opportunities. • Partner closely with CSMs to surface opportunities, align on account strategy, and deliver a strong customer experience. • Lead strategic renewal conversations, balancing retention goals with thoughtful pricing and upsell opportunities. • Identify and execute on expansion opportunities including services, product add-ons, and packaging enhancements. • Manage a high-volume book of business while applying a strategic, consultative approach to each account. • Leverage Salesforce, CPQ/DealHub, and Gong to manage pipeline, forecast accurately, and drive efficient deal execution.

• Own the full sales cycle from prospecting to close. • Build pipeline through outbound activity, strategic outreach, and follow-up. • Run discovery calls that uncover business pain points and hiring challenges. • Deliver engaging, consultative product demos that showcase the value of Employ’s solutions. • Create urgency, manage multiple opportunities, and drive deals forward with speed and precision. • Consistently exceed monthly and quarterly revenue goals. • Maintain a disciplined, high-activity approach to pipeline generation and opportunity management. • Leverage sales tools, enablement resources, and CRM workflows to maximize efficiency. • Collaborate with teammates and leadership to continuously improve processes, messaging, and execution. • Bring energy, positivity, and a winning mindset to the team every day.

• Own the strategy and execution of integrated campaigns across key segments, aligning messaging, channels, and tactics to drive pipeline. • Develop and scale account-based and segment-focused programs that target priority audiences with tailored, high-impact experiences. • Build and execute joint marketing programs with strategic partners to expand reach and drive qualified pipeline. • Own the strategy and execution of webinars, field events, and industry tradeshows, ensuring they drive measurable engagement and pipeline. • Own the end-to-end handoff from marketing to sales, including alignment on targets, follow-up strategy, and enablement needed to convert pipeline. • Lead and develop a nascent Demand Gen team, setting priorities, providing direction, and elevating overall performance and impact.