Employ Humanity

• Coach and support a team of Solution Consultants to achieve individual and team performance goals • Partner closely with Account Executives on active deals to ensure strong solution alignment and execution • Participate in key customer engagements, including discovery, demos, and technical discussions, as needed • Help drive consistency in sales support, messaging, and solution positioning across your team • Monitor team activity and performance against key metrics; identify areas for improvement and take action • Provide input into forecasting by ensuring visibility into deal progression and Solution Consulting involvement • Reinforce best practices in discovery, storytelling, and product demonstration • Support onboarding and ongoing enablement of Solution Consultants • Escalate deal risks or challenges and partner with senior leadership to navigate complex opportunities • Collaborate with Sales, Customer Experience, and Product teams to share feedback and improve processes • Support people processes such as performance feedback, development planning, and team engagement

• Lead and develop a high-performing team of Account Executives. • Coach and develop Mid-Market AEs through 1:1s, pipeline reviews, and call coaching. • Build a culture of accountability, collaboration, and continuous improvement. • Hire, onboard, and ramp new AEs as the team scales. • Lead a high-activity outbound motion to generate pipeline. • Set and manage key activity metrics (calls, connects, conversions). • Own pipeline health and coverage against targets. • Act as a point of escalation for complex deals. • Collaborate cross-functionally to drive deal success.

• Own a portfolio of ~150 high-touch customer accounts (15 million arr), managing renewals and driving expansion opportunities. • Proactively engage customers 6–9 months ahead of renewal to identify risks and growth opportunities. • Partner closely with CSMs to surface opportunities, align on account strategy, and deliver a strong customer experience. • Lead strategic renewal conversations, balancing retention goals with thoughtful pricing and upsell opportunities. • Identify and execute on expansion opportunities including services, product add-ons, and packaging enhancements. • Manage a high-volume book of business while applying a strategic, consultative approach to each account. • Leverage Salesforce, CPQ/DealHub, and Gong to manage pipeline, forecast accurately, and drive efficient deal execution.

• Own the full sales cycle from prospecting to close. • Build pipeline through outbound activity, strategic outreach, and follow-up. • Run discovery calls that uncover business pain points and hiring challenges. • Deliver engaging, consultative product demos that showcase the value of Employ’s solutions. • Create urgency, manage multiple opportunities, and drive deals forward with speed and precision. • Consistently exceed monthly and quarterly revenue goals. • Maintain a disciplined, high-activity approach to pipeline generation and opportunity management. • Leverage sales tools, enablement resources, and CRM workflows to maximize efficiency. • Collaborate with teammates and leadership to continuously improve processes, messaging, and execution. • Bring energy, positivity, and a winning mindset to the team every day.

• Own the strategy and execution of integrated campaigns across key segments, aligning messaging, channels, and tactics to drive pipeline. • Develop and scale account-based and segment-focused programs that target priority audiences with tailored, high-impact experiences. • Build and execute joint marketing programs with strategic partners to expand reach and drive qualified pipeline. • Own the strategy and execution of webinars, field events, and industry tradeshows, ensuring they drive measurable engagement and pipeline. • Own the end-to-end handoff from marketing to sales, including alignment on targets, follow-up strategy, and enablement needed to convert pipeline. • Lead and develop a nascent Demand Gen team, setting priorities, providing direction, and elevating overall performance and impact.

• Manage a high-volume portfolio of digital customer accounts, driving revenue retention and identifying expansion opportunities • Own the end-to-end commercial relationship, including renewals, contract execution, and customer engagement strategy • Lead renewal cycles proactively, including early engagement for manual renewals and ensuring on-time execution across accounts • Drive predictable revenue through accurate pipeline management, forecasting, and CRM hygiene • Identify, prioritize, and execute expansion opportunities (e.g., upsells, license growth, pricing adjustments) within existing accounts • Strategically assess a large portfolio to focus on high-potential customers and growth opportunities • Monitor account health, identify churn risks, and partner cross-functionally to mitigate issues and protect revenue • Collaborate with Customer Success and internal stakeholders to support customer outcomes and long-term growth • Leverage Salesforce and automation tools to efficiently manage account activity, data accuracy, and customer engagement at scale • Meet quota targets across retention and expansion, contributing to overall revenue growth and customer lifecycle value

• You will own execution and contribute to prioritization for a defined set of ATS capabilities, ensuring recruiters and hiring teams can efficiently manage the hiring lifecycle within Employ's platform. • Driving end-to-end delivery of product initiatives, from discovery through launch. • Contributing to roadmap prioritization for ATS capabilities, informed by customer feedback, usage data, and competitive context. • Partnering with engineering and design to scope, specify, and ship recruiter and hiring manager workflow improvements. • Supporting the development of AI-powered features within existing recruiter experiences. • Conducting customer and stakeholder discovery to surface insights that improve recruiter efficiency and candidate experience. • Working with go-to-market partners on launch readiness, messaging, and enablement for new capabilities. • Monitoring feature adoption and outcomes post-launch to inform iteration.

• Partner with Sales and Marketing leaders to provide financial insights and support strategic decision-making • Develop and maintain financial models across key SaaS metrics including bookings, churn, renewals, and revenue • Analyze functional spend, including headcount and operating expenses, to identify trends and opportunities • Perform monthly variance analysis (actuals vs. budget/forecast), clearly communicating drivers and business impact • Collaborate with Accounting during close cycles to ensure accuracy of financial results and variance explanations • Support the development and automation of KPI reporting in partnership with Business Intelligence and Finance teams • Assist in scaling FP&A processes, systems, and reporting capabilities across the organization • Build strong cross-functional relationships and deliver clear, data-driven presentations to senior stakeholders

• Own complex calendar management, prioritization, and sequencing across internal and external stakeholders. Anticipate conflicts, propose trade-offs, and proactively re-sequence based on shifting business priorities. • Manage end-to-end travel logistics, including itineraries, accommodations, and ground transportation. • Process and reconcile expenses accurately and on time. • Prepare leaders for meetings by collecting agendas, pre-reads, and decks for the following day’s meetings. • Conduct intake with each ELT leader to understand support preferences and adjust approach per each leader, continuously adapting support as leadership dynamics evolve. • Collect, organize, and quality-check decks and materials for executive, leadership, and cross-functional meetings. • Build, maintain, and own decks for org-wide meetings, ensuring clarity, consistency, and strong narrative flow. Coordinate proactively with presenters. • Partner with leaders and People/Comms teams to collect change management communications and supporting materials. • Own the quarterly process for collecting, collating, and finalizing all board materials for their respective ELT members. • Support leaders in preparing for meetings with new stakeholders by providing context, bios, agendas, and logistics.

• This role sits at the heart of how employees experience HR every day, driving the accuracy and execution of key lifecycle changes and ensuring every transition is handled seamlessly and with care. • As the first line of support for HR inquiries and helpdesk requests, you enable timely, thoughtful resolution for employees and leaders while allowing HR partners to stay focused on strategic priorities. • Through precise data management, documentation, and audit-ready processes, you help safeguard compliance, protect organizational integrity, and strengthen the operational foundation of our People function. • Own and accurately process end to end employee lifecycle changes to include employee transfer, job/department/manager change, pay change, and other employee profile or organizational changes. • Ensure adequate documentation and approvals are received in a timely manner and properly filed. Maintain employee files and standard operating procedures in an organized, effective manner. • Triage, assign, and track incoming HR tickets through Jira. Serve as the first point of contact for Tier 1 HR inquiries.