• Build and develop a high-performance implementation team — setting a high bar for delivery quality, accountability, and professional growth across Implementation Managers and Specialists • Lead through presence and example — you understand every process your team runs, from project kickoff to go-live, and can step in to coach or cover when needed • Set clear performance expectations and hold team members accountable to delivery standards, professional conduct, and client outcomes • Conduct structured 1:1s, performance reviews, and coaching conversations that develop your team's capability and career growth over time • Identify skill gaps on the team and proactively address them through coaching, hiring, or process improvement • Hire and onboard implementation talent as Bankjoy's client portfolio grows • Build a team culture of urgency, ownership, and continuous improvement • Stay close to active client implementations — maintaining real-time awareness of project status, risk indicators, and team workload across the full portfolio • Proactively identify blockers — whether client-side, cross-functional, or internal — and drive resolution before they impact timelines • Work directly with Product, Engineering, and Operations to unblock your team on technical issues, integration dependencies, and product gaps • Define, document, and continuously improve Bankjoy's implementation methodology, playbooks, and project templates — grounded in firsthand knowledge of what works in the field • Drive early-stage scope definition and gap analysis discipline to prevent late-stage surprises and go-live delays • Build and maintain reporting that gives leadership visibility into portfolio health, at-risk projects, and team capacity • Serve as Bankjoy's senior point of escalation for implementation issues — engaging directly with client executives and internal leadership when situations require it • Handle escalations with composure, speed, and decisiveness — de-escalating client concerns while driving internal accountability to resolve root causes • Establish clear escalation protocols so your team knows when and how to surface issues, and what to expect when they do • Partner with Sales to ensure smooth contract-to-kickoff handoffs, realistic scoping, and clear client expectations from day one • Work closely with Product and Engineering to surface implementation-blocking issues and feed client learnings back into the product roadmap • Coordinate with Customer Success on post-go-live handoff protocols to protect client relationships and retention • Lead client-facing kickoff meetings, executive business reviews, and escalation calls with confidence and professionalism • Maintain working knowledge of core banking system nuances (Corelation Keystone, Jack Henry Symitar, Fiserv, and others) to ensure implementation plans are technically grounded • Build trusted relationships with client leadership that extend beyond individual projects • Partner with the COO to define the implementation team's organizational structure, headcount plan, and operating model as Bankjoy scales • Contribute to capacity planning, resource allocation, and implementation scoping assumptions in partnership with Sales and Finance • Identify opportunities to templatize and productize recurring implementation work to reduce delivery cost and improve consistency

Role Description The Senior Partner Director, Retail expertly drives client outreach/prospecting and proposals, and actively works to convert new and existing partners to long-term strategic partnerships. This role contributes directly to revenue through individual and pod quota ownership. As a seller at Fetch, you’ll own complex sales cycles from outreach through close, identify opportunities, craft proposals, and build trusted executive-level relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You will set the standard for AI-driven selling using advanced tools for executive storytelling, predictive modeling, competitive position, and long-range planning. You’ll mentor others while shaping AI-enabled strategies and processes. This is a full-time role that can be held from one of our US offices or remotely in the United States. Responsibilities - Engage high-profile prospects by sending sales outreach, preparing briefs, and representing Fetch at high-impact industry events. - Drive thought leadership about Fetch and AI’s role in loyalty, commerce, and media. - Generate revenue by actively converting partners and prospects into long-term strategic relationships, securing long-term revenue commitments. - Independently articulate Fetch’s value proposition and ad products. - Work cross-functionally with Industry Leads, Account Managers, and leadership to align strategies and insights into multi-stakeholder projects and partnerships. - Strategically plan and grow accounts from test to full partnership, utilizing AI to make performance predictions, investment path modeling, streamline revisions, format outputs, and visualize data-backed recommendations. - Interpret and articulate various data sets and use tools to generate insights, including AI-powered dashboards, market intelligence platforms, and campaign optimizers. - Own the development and continuous improvement of strategic playbooks, best practices, and onboarding tools for the team, building frameworks that embed AI into standard Fetch sales processes across verticals. - Develop creative solutions to address complex sales challenges and unlock revenue opportunities, applying AI to design, test, and refine strategic pitches. - Full ownership of forecasting for your book of business, both quarterly and annually, with minimal oversight, leveraging AI-powered sales forecasting and scenario tools as needed for increased precision. - Develop gap-to-quota plans, supported by AI-generated forecasts and conversion probability insights. - Expertly manage Salesforce hygiene, using AI tools to maintain clean records, managing pipelines to identify areas of opportunity/risk, and track conversion. - Prioritize and meet both internal and external deadlines. - Influence vertical strategy internally and externally, especially in shaping AI-aligned Go-To-Market plans or competitive responses. - Coach and mentor other Fetch sellers to up-level overall sales effectiveness by leading knowledge sharing across sales. - Play an active role in hiring and shaping Fetch’s partner manager team culture and structure. - Demonstrate Fetch's values with a growth mindset, especially toward new tools and AI-assisted workflows. - Identify inefficiencies or partner feedback and share them with the pod, leveraging AI tools to solve for recurring issues or speed up repetitive tasks. - Share partner feedback and learnings with the team to optimize processes and surface industry trends, leveraging AI tools or competitive intelligence when available. - Manage complex organizational structures within partner accounts, leveraging LinkedIn or ZoomInfo, in order to drive executive buy-in. Qualifications - 12+ years of experience in partnerships, sales, or a related field. - Direct experience in digital media, advertising, or consumer data. - Strong organizational and execution skills with the ability to manage multiple priorities. - Expert understanding of digital advertising KPIs and how media solutions drive outcomes. - Strong communication skills with the ability to collaborate across teams and engage with clients. Preferred Requirements - Experience with Salesforce or other CRM platforms. - Client vertical experience. - Exposure to analyzing campaign data and presenting insights to stakeholders. - Experience working cross-functionally with implementation, analytics, or sales teams. - Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier). - Comfort working in dynamic or evolving environments. Compensation At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $175,000 - $189,500 and the on-target earnings (OTE) range is $306,250-$331,625. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers .

• Establish and lead enterprise project and program management practices to manage complex initiatives end‑to‑end, including defining standards, methodologies, tools, and governance that scale across the organization. • Provide end‑to‑end accountability for projects and programs, ensuring delivery against objectives, timelines, and financial commitments. • Establish and operate enterprise program management capabilities to manage complex, multi‑project initiatives by coordinating dependencies, shared milestones, and integrated plans across projects within programs. • Apply consistent governance rigor while enabling flexibility based on initiative risk and complexity. • Lead the enterprise stage‑gate (GATE) governance process, tracking performance against defined targets. • Lead and develop the Project and Program Management teams, assigning resources based on experience. • Provide project and program financial oversight to support enterprise visibility and capacity management. • Form and lead cross‑functional delivery teams, facilitating definition sessions and milestone reviews. • Ensure clear, consistent communication and reporting by delivering executive‑ready insights on delivery health. • Ensure customer and stakeholder satisfaction through disciplined delivery and formal closure.

Role Description Circana is seeking a Lead for Agent-to-Agent (A-2-A) Technology to lead the vision, strategy, and architecture for next-generation AI agent interoperability. This role is accountable for enabling secure, scalable, and seamless collaboration between client-side AI agents (e.g., Microsoft Copilot, Claude, Gemini) and Circana’s internal AI ecosystem. As a senior platform leader, the A-2-A Lead will define how autonomous and semi-autonomous agents discover, authenticate, communicate, and transact across enterprise boundaries. Operating at the intersection of AI platform engineering, SaaS integration, and client value creation, this role will shape Circana’s leadership in emerging standards such as Agent Protocol Architecture (APA), Agent-to-Agent (A-2-A) frameworks, and Model Context Protocol (MCP). Job Responsibilities - Strategy & Vision - Define and deliver Circana’s enterprise A-2-A strategy aligned with business priorities and client needs. - Establish Circana as a leader in agent-based collaboration and AI-driven platform ecosystems. - Partner cross-functionally (Product, Engineering, Security, Legal, and Client Leadership) to drive adoption and value realization. - Architecture & Platform Leadership - Own and evolve the reference architecture for A-2-A communication across internal and external systems. - Lead design and implementation of emerging protocols and standards, including APA, MCP, and A-2-A communication frameworks. - Ensure robust security, identity management, authorization, policy enforcement, and observability across agent interactions. - Client & Ecosystem Integration - Enable integration between client-owned AI agents and Circana’s AI platforms. - Define APIs, schemas, agent contracts, and governance models for cross-enterprise interoperability. - Collaborate with hyperscalers and strategic partners to shape and influence evolving A-2-A standards. - Leadership & Governance - Build, lead, and scale a high-performing team of platform leaders, architects, and engineers. - Establish governance for agent lifecycle management, compliance, risk mitigation, and ethical AI usage. - Serve as an executive thought leader in client engagements, industry forums, and partner ecosystems. Qualifications - 15+ years of experience in enterprise SaaS, platform engineering, AI systems, or distributed architectures. - 7+ years in senior leadership roles (Director, VP, or equivalent) with responsibility for platform strategy and delivery. - Deep expertise in AI agent architectures, orchestration frameworks, and LLM-powered systems. - Hands-on experience with multi-agent systems, A-2-A communication models, and context-sharing protocols (e.g., MCP). - Proven ability to operate at both strategic and technical levels, influencing architecture and execution. Requirements - Experience integrating with major AI ecosystems (e.g., Microsoft Copilot, Google Gemini, Anthropic Claude). - Background in data-intensive, analytics-driven SaaS environments. - Experience contributing to or influencing industry standards and open protocols. - Strong executive presence with demonstrated success in client-facing and partner-facing roles. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. - This job is also eligible for bonus pay. Location This position can be located in the following area(s): Remote, US. Compensation The salary range for this role is $170,000 to $190,000. This range reflects the range of possible compensation for this role at the time of this posting and may be modified in the future.