Smile Digital Health logo
Smile Digital Health

Powering the next generation of connected healthcare. Health system solutions for technology, business, and people

Project Coordinator

Project ManagerProject ManagerFull TimeRemoteJuniorTeam 201-500Since 2016H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Project Coordinator

Smile Digital Health

• Assist Technical Account Managers (TAMs) and Agile Leads in coordinating, planning, communicating, and executing the delivery of core project components. • Coordinates and facilitates project meetings, reviews status and escalates issues for corrective action. • Ensure completion of administrative tasks such as project operations support, deliverable management, communication support and project/service management tooling support. • Triage project issues and work with internal departments to address/mitigate/resolve the issues, under the guidance of Technical Implementation Leads and Technical Account Managers. • Proactively identify project blockers and risks and flags them to the project team. • Develop and maintain issue logs and project repositories of documents, prepare documents for various recurring meetings including minutes, issue logs, etc. • Coordinate with multiple internal/external partners. Establish effective collaboration with other teams and ensure good communication. • Monitor, track and coordinate project plans and provide reporting and input to ensure targets are met. • Provides direct support in relation to reporting, planning, and contracting issues to internal partners. • Provide timely and accurate project updates to internal/external partners. • Gather and analyze project data and propose efficient ways to expedite project delivery. • Accountable for ensuring that all your working hours are accurately reported in the time tracking system on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool is properly and fully utilized. • Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability for the Project team.

Job Requirements

  • 1+ years of experience working with internal clients and business units within an IT environment.
  • Experience working with JIRA, Confluence or similar tools.
  • Demonstrated ability to work well with various groups of internal and external clients within business units while demonstrating customer service.
  • Understanding of project management concepts.
  • Experience with budgeting, forecasting, SOW and resourcing
  • Should be able to multitask and be a quick learner. Have excellent communications skills and can manage client expectations. Can do attitude.
  • Strong organizational skills. Ability to, provides updates as required, identifies potential conflicts between project and functional areas.
  • Can work independently and in a team environment under the direction of the TAM and the relevant IT and business partners as appropriate.

Benefits

  • Remote Work Environment
  • Flexible Time Away From Work Policy including PTO, Personal and Sick Days
  • Competitive Salary and Health/Medical Benefits
  • RRSP/TFSA/401K Employee Contribution
  • Life and Disability
  • Employee Assistance Program
  • FHIR Study Program and Skillsoft Learning
  • Super HAPI Fun Club

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