GovCIO

Role Description GovCIO is currently hiring for a remote Cyber Threat Analyst to support the US Courts. This position will be within the United States and will be fully remote. - Conduct cyber threat analysis, identify mitigation and/or remediation courses of action; develop actionable intelligence used to protect organizational IT assets. - Utilize Threat Intelligence and Threat Models to create threat hypotheses. - Prepare and report risk analysis and threat findings. - Create, recommend, and assist with development of new security content as the result of hunt missions to include signatures, alerts, workflows, and automation. - Coordinate with different teams to improve threat detection, response, and improve overall security posture of the Enterprise. - Proactively and iteratively search through systems and networks to detect advanced threats. - Analyze host, network, and application logs in addition to malware and code. - Identify, track and investigate high priority threat campaigns, malicious actors with the interest, capability and TTPs (Techniques, Tactics and Procedures). - Bring a comprehensive understanding, analyzing and tracking the cyber threat landscape, including identifying and analyzing cyber threats actors, APT TTPs and/or activities to enhance cybersecurity posture of the IT operating environment. - Implement defined procedures for remediation, or make an informed decision to escalate. Qualifications - Bachelor's with 8+ years of cyber threat analysis experience (or commensurate experience). - The candidate should have at minimum ONE of the following certifications: - Certified Information System Security Professional (CISSP). - SANS - GCIA Intrusion Analyst. - SANS - GREM Reverse Engineering Malware. - SANS - GISF Security Fundamentals. - SANS - GXPN Exploit Researcher and Advanced Penetration Tester. - SANS - GMON Continuous Monitoring Certification. - OSCP (Certified Professional). - OSCE (Certified Expert). - OSWP (Wireless Professional). - OSEE (Exploitation Expert). - CCSP Certified Cloud Security Professional. - LPT Licensed Penetration Tester. - ECSA EC-Council Certified Security Analyst. Requirements - Clearance Required: Must be able to attain and maintain an AOUSC Public Trust. Benefits - Posted Salary Range: USD $108,310.00 - USD $160,000.00 /Yr.

Senior Front End Developer (Remote)Carson City, NV United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring a Sr. Front End Developer to support of our growing Digital Services development portfolio. The position is remote with occasional (yet very minimal) travel requirements to support quarterly planning events. The ideal candidate will have strong expertise engaging stakeholders to develop dynamic, responsive, and Veteran-friendly user interfaces for web applications. This position is fully remote within the continental United States. Responsibilities Works closely with UI/UX Designers and key customer stakeholders to define and deliver exceptional user web experiences. - Develop and maintain high quality web applications using React, Redux, and JavaSrcipt/TS on Ruby on Rails / Drupal stack. - Ability to leverage strong software engineering foundation to inform delivery decisions and approach. - Strong communication skills and human centered design chops. - Fluid use of monitoring techs like Grafana and Datadog. - Extreme confidence and experience effectively working Agile / Scrum delivery. - Demonstrated ability delivering role appropriate technical documentation. Qualifications Required Skills and Experience - Bachelor's with 8+ years (or commensurate experience) - Experience in developing and maintaining React, Redux, and JavaSrcipt/TS on Ruby on Rails / Drupal Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance Preferred Skills and Experience - Significant experience supporting delivery, enhancement, and maintenance of VA.gov application following established Digital Services Platform patterns. - Ability to work in fast-paced environments with diverse team members and customers. - Significant experience digitizing Government forms. - Experience evaluating and updating user process flows to enhance user experience and engagement outcomes. - Passion for delivering compliant interfaces that empathetically empower Veterans in the use of VA.gov. - Team player. Confident and comfortable in knowledge and acquired skills. Willing mentor. Posted Salary Range USD $110,000.00 - USD $130,000.00 /Yr. Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: - During the Interview Process - Virtual video interview conducted via video with the hiring manager and/or team - Camera must be on - A valid photo ID must be presented during each interview - During the Hiring Process - Enhanced Biometrics ID verification screening - Background check, to include: - Criminal history (past 7 years) - Verification of your highest level of education - Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment *Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

QA Tester - BaseCamp (Remote) Indianapolis, IN United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for a BaseCamp Software Quality (QA) Tester to oversee SQA activities such as test planning, test documentation, reviews, tracking and reporting on testing results. This position is responsible for testing, customer and resource management, self-service request management, sustainment, and cloud migration. This position is fully remote, located in the United States. Responsibilities - Monitor the performance of SQA Testing, provide clarification and assistance required to complete the testing, assure that all testing is completed, and all test results are reported. 7 - Report all findings and test incidences in a testing status report and the Defect Log. - Work closely with development team to develop and execute test strategies, plans, and test cases based on requirements. - Perform functional, regression, integration, system, UAT, smoke, and end‑to‑end testing across web, API, cloud, and database environments. - Build and maintain automated test scripts and frameworks using Selenium WebDriver and Visual Studio tools. - Conduct API and web‑services testing using SOAPUI, Postman, and XML/JSON validation. - Perform accessibility testing per Section 508 and WCAG 2.0 AA standards using JAWS. - Execute backend testing in SQL Server. - Conduct cloud‑focused QA activities within Azure environments. - Participate in CI/CD workflows and version control using GitHub and related DevOps tools. - Execute performance, load, and stress tests using JMeter, LoadRunner, etc. - Collaborate with cross‑functional teams in an Agile/Scrum environment - Document test results, manage defects, and ensure traceability using ALM, JIRA, RTC, and Confluence. - Support UAT planning, execution, and reporting, including incident and compliance documentation. - Perform production validation and post‑release quality checks. - Ensure compliance with HIPAA, security, data governance, and accessibility requirements throughout testing. Qualifications Required Skills and Experience: - Bachelor's with 15 years (or commensurate experience) - Selenium WebDriver - Visual Studio tools. - SOAPUI - Postman - XML/JSON - Familiarity with Agile methodologies and project management tools. - JAWS - SQL server - Experience in Azure environments - Experience with ALM, JIRA, RTC, and Confluence - Certifications in relevant technologies - JMeter - LoadRunner Preferred Skills and Experience: - Selenium WebDrive - Strong analytical skills with experience identifying workflow inefficiencies and recommending improvements.  - Excellent communication, stakeholder engagement, and documentation skills.  - Highly motivated and analytical; proven problem-solving abilities - Ability to demonstrate initiative, proactivity, and enthusiasm in a fast-paced environment. Clearance Required - Ability to obtain and maintain a suitability/Public Trust  Posted Salary Range USD $160,000.00 - USD $185,000.00 /Yr. Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: - During the Interview Process - Virtual video interview conducted via video with the hiring manager and/or team - Camera must be on - A valid photo ID must be presented during each interview - During the Hiring Process - Enhanced Biometrics ID verification screening - Background check, to include: - Criminal history (past 7 years) - Verification of your highest level of education - Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment *Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Senior Front End Developer (Remote)Harrisburg, PAPosted 2 days ago Apply Now United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring a Sr. Front End Developer to support of our growing Digital Services development portfolio. The position is remote with occasional (yet very minimal) travel requirements to support quarterly planning events. The ideal candidate will have strong expertise engaging stakeholders to develop dynamic, responsive, and Veteran-friendly user interfaces for web applications. This position is fully remote within the continental United States. Responsibilities Works closely with UI/UX Designers and key customer stakeholders to define and deliver exceptional user web experiences. - Develop and maintain high quality web applications using React, Redux, and JavaSrcipt/TS on Ruby on Rails / Drupal stack. - Ability to leverage strong software engineering foundation to inform delivery decisions and approach. - Strong communication skills and human centered design chops. - Fluid use of monitoring techs like Grafana and Datadog. - Extreme confidence and experience effectively working Agile / Scrum delivery. - Demonstrated ability delivering role appropriate technical documentation. Qualifications Required Skills and Experience - Bachelor's with 8+ years (or commensurate experience) - Experience in developing and maintaining React, Redux, and JavaSrcipt/TS on Ruby on Rails / Drupal Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance Preferred Skills and Experience - Significant experience supporting delivery, enhancement, and maintenance of VA.gov application following established Digital Services Platform patterns. - Ability to work in fast-paced environments with diverse team members and customers. - Significant experience digitizing Government forms. - Experience evaluating and updating user process flows to enhance user experience and engagement outcomes. - Passion for delivering compliant interfaces that empathetically empower Veterans in the use of VA.gov. - Team player. Confident and comfortable in knowledge and acquired skills. Willing mentor. Posted Salary Range USD $110,000.00 - USD $130,000.00 /Yr. Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: - During the Interview Process - Virtual video interview conducted via video with the hiring manager and/or team - Camera must be on - A valid photo ID must be presented during each interview - During the Hiring Process - Enhanced Biometrics ID verification screening - Background check, to include: - Criminal history (past 7 years) - Verification of your highest level of education - Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment *Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Title: Senior Front End Developer (Remote) Location: United States Job Description: Overview GovCIO is currently hiring a Sr. Front End Developer to support of our growing Digital Services development portfolio. The position is remote with occasional (yet very minimal) travel requirements to support quarterly planning events. The ideal candidate will have strong expertise engaging stakeholders to develop dynamic, responsive, and Veteran-friendly user interfaces for web applications. This position is fully remote within the continental United States. Responsibilities Works closely with UI/UX Designers and key customer stakeholders to define and deliver exceptional user web experiences. - Develop and maintain high quality web applications using React, Redux, and JavaSrcipt/TS on Ruby on Rails / Drupal stack. - Ability to leverage strong software engineering foundation to inform delivery decisions and approach. - Strong communication skills and human centered design chops. - Fluid use of monitoring techs like Grafana and Datadog. - Extreme confidence and experience effectively working Agile / Scrum delivery. - Demonstrated ability delivering role appropriate technical documentation. Qualifications Required Skills and Experience - Bachelor's with 8+ years (or commensurate experience) - Experience in developing and maintaining React, Redux, and JavaSrcipt/TS on Ruby on Rails / Drupal Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance Preferred Skills and Experience - Significant experience supporting delivery, enhancement, and maintenance of VA.gov application following established Digital Services Platform patterns. - Ability to work in fast-paced environments with diverse team members and customers. - Significant experience digitizing Government forms. - Experience evaluating and updating user process flows to enhance user experience and engagement outcomes. - Passion for delivering compliant interfaces that empathetically empower Veterans in the use of VA.gov. - Team player. Confident and comfortable in knowledge and acquired skills. Willing mentor. Posted Salary Range USD $110,000.00 - USD $130,000.00 /Yr. Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: - During the Interview Process - Virtual video interview conducted via video with the hiring manager and/or team - Camera must be on - A valid photo ID must be presented during each interview - During the Hiring Process - Enhanced Biometrics ID verification screening - Background check, to include: - Criminal history (past 7 years) - Verification of your highest level of education - Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment *Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Role Description GovCIO is currently hiring for a Help Desk Analyst/IT Generalist to support a legacy application for the Department of Veteran Affairs (VA). This position will be full-time and fully remote. The Help Desk Analyst/IT Generalist serves in a professional, exempt capacity and exercises independent judgment in supporting and maintaining critical operations for Veteran Affairs. Core responsibilities include: - Leading the daily management and resolution of help desk tickets, ensuring timely and accurate responses for end users. - Providing professional-level support and guidance to end users and stakeholders, including interpreting issues and determining appropriate resolution paths. - Evaluating, escalating, and coordinating complex issues with Veteran Affairs (VA) stakeholders as necessary. - Developing, maintaining, and improving help desk processes, workflows, knowledgebase articles, and other operational documentation. - Collaborating proactively with cross-functional project teams to ensure help desk operations remain aligned with evolving program requirements, system enhancements, and new feature releases. - Creating and managing analytical help desk reports, overseeing SharePoint content, and coordinating end-user and help desk training sessions. - Partnering with the Project Manager, developers, Office of Information & Technology, and government personnel to ensure continuity of daily operations and provide expert-level problem analysis. - Exercising discretion when escalating issues to the Project Manager and determining the appropriate communication strategy. - Producing operational and analytical reporting based on metrics related to content requests, customer service trends, and web analytics. - Managing and overseeing the suspended-user process, applying established procedures and professional judgment. - Providing dependable exempt-level support Monday–Friday, 8 a.m. – 5 p.m. Eastern Time, excluding Federal Holidays. Qualifications - Bachelor’s degree and 2–5 years of related professional experience (or equivalent combination of education and experience). - Proficiency with Microsoft Word, Excel, and PowerPoint. - Highly organized, self‑directed, and able to work independently with minimal supervision. - Strong understanding of help desk operations and ticketing platforms, including ServiceNow. - Excellent communication skills with the ability to interface professionally with end users and senior stakeholders. - Demonstrated customer-centric approach to issue resolution while ensuring consistent service quality. - Ability to collaborate with project managers, developers, IT staff, and cross‑functional teams. - Proven dependability in supporting operations during designated hours and managing responsibilities autonomously. - Minimum of 2 years supporting a public-facing help desk or equivalent environment. - At least 5 years of total professional experience. Requirements - Must be able to obtain and maintain a Suitability/Public Trust Clearance. Benefits - Posted Salary Range: USD $65,000.00 - USD $70,000.00 /Yr.

Role Description GovCIO is seeking a Data Analyst to support the Department of Veterans Affairs. The Data Analyst will be responsible for the data monitoring and report management during VistA Pre and Post Cutover activities. This position is a fully remote within the United States with core hours of operation from Monday to Friday 8 AM to 5 PM ET. - Manage data cutover preparations and monitoring cutover activities. - Gather and produce cutover status reports during pre and post cutover activities. - Leverage excellent writing skills to translate complicated issues to create a concise, and well-written narrative. - Develop and maintain summary data dashboards, workflow automation tools for executive and technical audiences. - Develop or provide feedback on clear and concise data communications products and materials for internal or external audiences. - Conduct research, analyze information needs, and perform analysis to support the delivery of report artifacts. - Track, forecast, and report on project progress including metrics and challenges. - Formulate responses for weekly executive report. Qualifications - Bachelor's Degree in Business Administration, Business Management, Computer Science, Information Systems, Operations Research and 5 years related work experience required. - 5 years of relevant experience may be substituted for education. - Great interpersonal skills and ability to work independently with minimal guidance/supervision. - Solid experience with Microsoft Office and other collaborative tools including Teams, Power Apps, Jira, Co-Pilot, ChatGPT/Claude etc. - Expert/Advanced skills in using MS Office applications, particularly Excel and PowerApps. - Must be organized, detail-oriented, and possess analytical skills. - Clearance Required: Ability to obtain/maintain VA Suitability/Public Trust clearance. Requirements - Experience supporting VA OIT, VA Electronic Health Record Modernization (EHRM) initiatives, Oracle Health (Cerner) implementation or sustainment efforts. - Experience participating in geographically dispersed teams in a remote environment. - Experience supporting large-scale healthcare modernization or digital transformation initiatives. - Experience with Share Point and Power Apps administration for supporting data dashboards and team communications across the enterprise. Clearance Required - Ability to obtain and maintain a Suitability/Public Trust clearance. Posted Salary Range USD $100,000.00 - USD $110,000.00 /Yr.

Role Description GovCIO is seeking a VistA Transition Subject Matter Expert (SME) to support the Department of Veterans Affairs (VA) Health Portfolio. The VistA Transition SME serves as a senior technical resource responsible for analyzing, planning, coordinating, and executing activities supporting the transition of legacy VistA applications during Electronic Health Record Modernization (EHRM) deployments. This position is fully remote within the United States, with core business hours from Monday through Friday, 8:00 AM–5:00 PM Eastern Time. Periodic weekend support is required during EHRM deployment and cutover events. - Analyze VistA applications, package functionality, menus, HL7 interfaces, tasked jobs, security keys, and user access to assess transition impacts and modernization requirements. - Present educational content and technical findings to project leadership and stakeholders. - Conduct VistA application usage analysis using enterprise reports, Grafana dashboards, and other data sources to identify trends and support transition decisions. - Develop implementation playbooks, VistA Usage Evaluation (VUE) Reports, supporting documentation, and transition recommendations. - Support site readiness, cutover, deployment, and post-implementation validation activities, including review of application activity, interfaces, and menu usage. - Present technical findings and recommendations to project leadership, stakeholders, and implementation teams. - Ensure the quality, accuracy, and completeness of implementation deliverables, technical documentation, and peer work products. - Recommend transition improvements based on VistA usage analysis, operational findings, and customer feedback. - Contribute to continuous improvement of VistA transition processes, methodologies, and best practices. Qualifications - Bachelor's degree in Engineering, Computer Science, Systems, Business, or a related scientific or technical discipline. - Fifteen (15) or more years of work experience. - Ten (10) years of additional relevant experience may be substituted for the required degree. - U.S. Citizenship required. - Ability to obtain and maintain a Public Trust clearance. - Project Team oriented mindset with excellent written and oral communication skills with good decision-making, interpersonal skills. - Strong written and verbal communication, analytical, collaboration, and problem-solving skills. - Experience working with geographically dispersed teams in a remote and Agile environment. - Ability to work independently, conduct technical research, and develop recommendations with minimal supervision. - Extensive experience with VistA menu structures, security keys, user access management, provisioning processes, and access restriction activities. - Experience supporting VistA patch analysis and implementation activities. - Experience analyzing VistA usage data, reports, and operational metrics to identify trends, impacts, risks, and recommendations. - Experience gathering, documenting, and translating business and technical requirements into actionable recommendations and deliverables. - Experience leading geographically dispersed teams in a remote environment. - Collaboration: Working closely with other teams, such as development, engineering, and project management, to support the delivery of solutions. - Ability to work independently and conduct research with minimal guidance and supervision. - Experience within a large Enterprise Health IT environment, specifically with VA. - Familiar with Identity and Access Management, and Health Share technologies. Preferred Skills and Experience - Experience supporting Department of Veterans Affairs (VA) VistA systems in enterprise or multi-site environments. - Experience supporting Department of Veterans Affairs healthcare IT programs and Electronic Health Record Modernization (EHRM) initiatives. - Knowledge of Identity and Access Management (IAM), HealthShare technologies, and enterprise healthcare environments. - Strong analytical, problem-solving, research, and troubleshooting skills. - Strong written and verbal communication skills, including the ability to develop technical documentation, executive briefings, presentations, and stakeholder communications. - Demonstrated ability to lead complex initiatives and provide technical guidance to analysts, technical writers, and cross-functional teams while working independently. Clearance Required - Ability to obtain and maintain a Suitability/Public Trust clearance. Posted Salary Range USD $135,000.00 - USD $145,000.00 /Yr.

Role Description GovCIO is seeking a ServiceNow Support Analyst to provide customer communications, application enhancement analysis, defect analysis, testing support, and technical user support within the U.S. Coast Guard (USCG) ServiceNow enterprise environment. This is a full‑time remote position delivering user-focused application support and Agile-driven development assistance. The ServiceNow Support Analyst will coordinate change activities and customer communications. The role will analyze application enhancement requests and develop requirements in the form of Agile user stories. This role will perform test verification as requirements are delivered and will communicate expectations to customers. As part of a larger service team, this role will also help resolve user support requests during peak periods. - Serve as the initial point of contact for application-related support requests; log, track, and update all tickets within ServiceNow. - Analyze customer needs to elaborate, refine, and document enhancement requests within ServiceNow as Enhancement Records and User Stories. - Analyze and document defect reports. - Communicate to users our understanding of user requests, additional information required, and next steps. - Coordinate and communicate platform change activity including the scope and timing of ServiceNow system updates. - Author and deliver system release notes. - Participate in Agile user story grooming sessions to help convert enhancement requests into documented requirements suitable for development. - Fulfill user requests such as access provisioning, permission changes, and application usage guidance within ServiceNow. - Communicate with users to guide them through system workflows and provide follow-up communication to ensure full resolution and customer satisfaction. - Escalate complex or recurring application issues to Tier 2 development or engineering teams as required. Qualifications - High School with 6-9 years (or commensurate experience) - Demonstrated effective verbal and written communications skills. - Business analysis experience to transform user requirements into documented requirements. - Experience providing direct software systems support to end users. - Hands-on experience supporting user interactions, incident response, and service request handling within the ServiceNow platform. - Demonstrated ability to work collaboratively with stakeholders, technical teams, and cross-functional groups. - Clearance Required: Active Secret Clearance Preferred Skills and Experience - Experience working with ServiceNow administration, workflows, service catalog, and CMDB. - Experience with change management communications. - Experience supporting the U.S. Coast Guard or similar federal agency environments. - ServiceNow Administrator Certification. - ITIL Foundation Certification. - Familiarity with ITIL-aligned best practices, including Incident, Problem, Change, Asset, and Service Level Management. Posted Salary Range USD $100,000.00 - USD $120,000.00 /Yr.

Role Description GovCIO is currently hiring for a Project Coordinator to support the PMO team for our HUD contract. This position will be located in Washington, DC and will be fully remote. - Must be knowledgeable of financial and project management functions. - Develops budgets and work schedules according to project requirements. - Responsible for cost estimation and control. - Monitors project progress and makes adjustments as needed. - Coordinates interdepartmental participation to meet project requirements. - Maintains lines of communication among project team members. - May be responsible for risk management. - Must be available to address the needs of the project effort. - May have acquired CAPM (PMI). - Reports project progress to management. - Responsible for addressing employee and work-related issues relevant to the project effort. - Arranges logistics for meetings, conferences, training, and other project-related events. - Organizes project committee meetings and prepares the necessary materials, including reports, presentations, agendas, and other meeting collateral. - Transcribes and records key decisions and action items resulting from meetings. - Must be capable of performing various financial analytics including forecasting and variance analysis. - Gathers, compiles, and reports on information relevant to the project. Qualifications - Bachelor's with 0 - 2 years (or commensurate experience). Requirements - Must have knowledge of IT projects and an aptitude to learn new technologies. - Clearance Required: Must be able to attain and maintain a HUD Public Trust. Benefits - Posted Salary Range: USD $60,000.00 - USD $72,000.00 /Yr.